| Study Period | 2019 - 2030 |
| Base Year For Estimation | 2024 |
| Forecast Data Period | 2025 - 2030 |
| Market Size (2025) | USD 16.36 Billion |
| Market Size (2030) | USD 21.45 Billion |
| CAGR (2025 - 2030) | 5.66 % |
| Market Concentration | Medium |
Major Players
*Disclaimer: Major Players sorted in no particular order |
United States White Glove Delivery Service Market Analysis
The United States White Glove Delivery Service Market size is estimated at USD 16.36 billion in 2025, and is expected to reach USD 21.45 billion by 2030, at a CAGR of 5.66% during the forecast period (2025-2030).
Driven by rising consumer demand for premium delivery services and the evolving landscape of e-commerce, particularly for high-value and delicate items, the White Glove Delivery Service Market in the United States is witnessing significant growth. White glove services, known for their premium care, encompass delivery, assembly, installation, and even the removal of packaging materials. This ensures an elevated customer experience, especially for high-end or sensitive goods. Commonly, these services cater to items like furniture, electronics, art, and appliances.
With the rising popularity of high-end and bulky products ranging from smart home devices and large televisions to upscale furniture logistics companies are stepping up to ensure their safe transportation, delivery, and setup. In such cases, white glove delivered a premier solution that not only guarantees delivery but also ensures expert unpacking, assembly, and positioning of these products, all while maintaining their integrity and quality.
As online shopping for bulky or fragile items becomes the norm, the market is witnessing significant expansion, fueled by the growing adoption of high-value products. Today's consumers of large-ticket items place a premium on assurances of safe delivery and damage-free installation. This surge in demand for specialized services has prompted both established logistics giants and emerging players to embrace tailored white glove delivery solutions. Moreover, the COVID-19 pandemic has accelerated this trend, propelling a swift shift to online shopping and heightening the demand for efficient, customer-centric delivery services.
United States White Glove Delivery Service Market Trends
Increasing Demand for Same-day Deliveries in the U.S.
Driven by surging consumer demand for same-day delivery, the United States White Glove Delivery Service Market is witnessing notable expansion. Recent data from the United States Postal Service (USPS) reveals that a staggering 80% of consumers now anticipate same-day shipping. Furthermore, 76.3% desire their packages to arrive within a mere three hours of placing an order. Such heightened expectations are compelling retailers to embrace premium offerings like white glove delivery.
Unlike conventional delivery, white glove services provide added features, including setup, unpacking, and packaging removal. This enhanced service is paramount for delicate and high-value items—be it electronics, luxury goods, or furniture that necessitate meticulous handling during transit.
Moreover, consumers' readiness to pay for expedited delivery further fuels the market's growth. A notable 55% of shoppers express a willingness to shell out at least USD 5.00 for same-day delivery, underscoring the premium they place on speed and convenience. In a related sentiment, half of the consumers prioritize free same-day delivery over the convenience of curbside or in-store pickups. This trend underscores the escalating value placed on immediate, door-to-door service—an offering that white glove solutions are adeptly fulfilling, ensuring products arrive in pristine condition.
Additioanlly, same-day delivery's prominence is also reshaping consumer purchasing habits. A significant 26% of consumers have walked away from an online purchase due to the unavailability of same-day shipping. Recognizing the pivotal role of this service in curbing cart abandonment and boosting customer satisfaction, retailers are increasingly gravitating towards white glove delivery services to carve out a competitive edge.
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Rise in E-commerce Sector
In the last ten years, the U.S. has witnessed a seismic shift in its retail, logistics, and supply chain dynamics, all thanks to a booming e-commerce landscape. This surge, driven by an insatiable appetite for online shopping and a rapidly expanding digital marketplace, has sent ripples across multiple industries. Yet, none have felt the tremors as acutely as logistics and transportation. As online shopping flourished, especially in sectors like furniture, electronics, and home appliances, the demand for specialized services surged. These services ensure not just safe delivery but also proper installation. White Glove services, stepping up to meet this demand. They offer bespoke solutions, from inside delivery to assembly and setup, significantly enhancing the customer experience. This makes them an attractive choice for both retailers and consumers.
With shifting consumer expectations, especially for premium or delicate items, White Glove delivery has transitioned from a luxury to a necessity. The convenience of online shopping has spurred a trend where consumers are increasingly purchasing larger or pricier items, many of which demand expert handling upon arrival. Projections for 2024 indicate the U.S. e-commerce sector is poised to generate a whopping USD 1,222 billion, marking a significant leap from USD 1,065 billion in 2023, highlighting a strong growth trajectory.
Furthermore, e-commerce giants are actively seeking to elevate their customer experience. By collaborating with White Glove service providers, they ensure that products not only arrive safely but are also unpacked and installed with care. This heightened service level is paramount for items such as furniture, large appliances, and luxury goods, where any mishandling could result in expensive damages or customer dissatisfaction.
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United States White Glove Delivery Service Industry Overview
United States white glove delivery service market stands out for its competitiveness and fragmentation, hosting a myriad of regional and local players. In the U.S. white glove delivery service market, a surge of players is vying for dominance, offering premium delivery solutions. Notable contenders include industry giants such as XPO, Inc, J.B. Hunt Transport Services, Inc., and CEVA Logistics. These major logistics firms have seamlessly woven white glove services into their expansive portfolios. By harnessing their vast networks, robust infrastructure, and cutting-edge technologies, these players deliver efficient and dependable white glove solutions, catering to both businesses and individual consumers.
United States White Glove Delivery Service Market Leaders
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XPO, Inc
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J.B. Hunt Transport Services, Inc.
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CEVA Logistics
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DSV Panalpina
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Landmark Global
- *Disclaimer: Major Players sorted in no particular order
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United States White Glove Delivery Service Market News
- March 2024: Walmart, the American retail giant, has unveiled its AI-driven logistics tool, Route Optimization, via its Walmart Commerce Technologies division. This strategic initiative seeks to enhance retail operations across diverse sectors. Offered as a Software as a Service (SaaS), this AI solution empowers businesses to refine their logistics processes, guaranteeing consistent stock levels of sought-after products for their clientele.
- March 2024: XPO Logistics, under the leadership of Chief Executive Mario Harik, is set to amplify its network capacity by incorporating 28 truck terminals formerly owned by Yellow Corp. This strategic move will expand XPO's capacity by 2,000 doors, underscoring the company's growth trajectory. The integration showcases XPO's astute asset acquisition and underscores its dedication to optimizing supply chain efficiency.
United States White Glove Delivery Service Industry Segmentation
White glove delivery services offer a premium shipping option, emphasizing meticulous care during the delivery process. Typically employed for high-value, delicate, or oversized items like furniture, electronics, and appliances this service goes beyond mere drop-off. White glove delivery encompasses specialized handling, assembly, installation, and precise placement of products in the customer's chosen location, be it a home or business. Delivery teams, often specially trained, ensure items are handled with care, unpacked, and set up correctly. This often includes the added convenience of removing packaging materials, enhancing the overall experience.
White glove delivery's primary allure lies in its commitment to customer satisfaction, convenience, and a smooth delivery process. This service is particularly prized for items needing extra protection, precision, or setup to guarantee optimal functionality. As consumer expectations evolve towards more personalized and high-quality delivery experiences, especially in the booming e-commerce and home furnishings sectors, the popularity of white glove delivery services continues to surge.
The United States white glove delivery service is segmented by type of shipment (business-to-business (B2B) shipments and business-to-consumer (B2C) shipments), by type of service (warehousing and fulfillment, delivery/transportation, installation, set-up, and assembly, and other value-added services), and by application (furniture and home goods, electronics and appliances, healthcare and medical equipment, industrial machinery and equipment, and others).
The report offers the market sizes and forecast for the United States White Glove Delivery Service in value (USD billion) for all the above segments and impact of geopolitical events and pandemic on the market.
| By Type of Shipment | Business-to-Business (B2B) Shipments |
| Business-to-Consumer (B2C) Shipments | |
| By Type of Service | Warehousing and Fulfillment |
| Delivery/Transportation | |
| Installation, Set-up, and Assembly | |
| Other Value-added Services | |
| By Application | Furniture and Home Goods |
| Electronics and Appliances | |
| Healthcare and Medical Equipment | |
| Industrial Machinery and Equipment | |
| Others |
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United States White Glove Delivery Service Market Research FAQs
How big is the United States White Glove Delivery Service Market?
The United States White Glove Delivery Service Market size is expected to reach USD 16.36 billion in 2025 and grow at a CAGR of 5.66% to reach USD 21.45 billion by 2030.
What is the current United States White Glove Delivery Service Market size?
In 2025, the United States White Glove Delivery Service Market size is expected to reach USD 16.36 billion.
Who are the key players in United States White Glove Delivery Service Market?
XPO, Inc, J.B. Hunt Transport Services, Inc., CEVA Logistics, DSV Panalpina and Landmark Global are the major companies operating in the United States White Glove Delivery Service Market.
What years does this United States White Glove Delivery Service Market cover, and what was the market size in 2024?
In 2024, the United States White Glove Delivery Service Market size was estimated at USD 15.43 billion. The report covers the United States White Glove Delivery Service Market historical market size for years: 2019, 2020, 2021, 2022, 2023 and 2024. The report also forecasts the United States White Glove Delivery Service Market size for years: 2025, 2026, 2027, 2028, 2029 and 2030.
United States White Glove Delivery Service Industry Report
Statistics for the 2025 United States White Glove Delivery Service market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. United States White Glove Delivery Service analysis includes a market forecast outlook for 2025 to 2030 and historical overview. Get a sample of this industry analysis as a free report PDF download.
