United States (US) IT Services Market Analysis by Mordor Intelligence
The United States IT Services Market size is estimated at USD 490.86 billion in 2025, and is expected to reach USD 691.57 billion by 2030, at a CAGR of 7.10% during the forecast period (2025-2030).
Generative AI ranks as the single largest driver of enterprise technology budgets, while federal incentives for secure cloud migration, 5G-edge roll-outs, and zero-trust mandates supply additional tailwinds. The United States IT services market also benefits from resilient corporate cash flows and the rapid shift of both public and private organizations toward consumption-based operating models. Competition remains intense, yet vendor consolidation continues as global systems integrators acquire niche specialists to secure talent and proprietary AI platforms. Regional dynamics add another layer of complexity: the West retains leadership, but the South is scaling fastest as new data-center corridors emerge to meet surging AI workload demand.
Key Report Takeaways
- By service type, Managed Services led with 28.2% of the United States IT services market share in 2024, whereas Cloud & Platform Services is on track to expand at a 9.2% CAGR through 2030.
- By deployment model, Onshore Delivery commanded 63.3% share of the United States IT services market size in 2024, while Nearshore Delivery is forecast to grow at 10.4% CAGR to 2030.
- By engagement model, Project-based contracts held 45.7% of the United States IT services market share in 2024; Managed Services / Outcome-based agreements are advancing at a 9.2% CAGR during the same period.
- By organization size, Large Enterprises represented 70.4% of the United States IT services market size in 2024, yet the SME segment is projected to expand at 11.0% CAGR to 2030.
- By end-user industry, BFSI contributed 22.1% revenue in 2024, while Healthcare & Life Sciences is poised for the highest 9.7% CAGR through 2030.
United States (US) IT Services Market Trends and Insights
Drivers Impact Analysis
| Driver | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| Federal Incentives Accelerating Cloud Migration in US Public Sector | +1.8% | National, with concentrated impact in Washington DC, Virginia, and Maryland | Medium term (2-4 years) |
| Large-scale Adoption of Generative AI among Fortune 1000 | +1.6% | Global, with highest concentration in Northeast and West regions | Medium term (2-4 years) |
| 5G & Edge Roll-out Driving Network Integration Demand | +1.3% | National, with early gains in urban centers across all regions | Long term (≥ 4 years) |
| Zero-Trust Cybersecurity Mandates Boosting Security Services | +1.1% | National, with highest impact in federal agency hubs | Medium term (2-4 years) |
| Healthcare Interoperability Rules Fueling EHR Integration Services | +0.9% | National, with concentrated impact in healthcare-dense regions | Medium term (2-4 years) |
| PE-Backed ERP Modernization Wave in Mid-Market Firms | +0.7% | National, with higher concentration in business centers | Short term (≤ 2 years) |
| Source: Mordor Intelligence | |||
Federal Incentives Accelerating Cloud Migration in US Public Sector
Federal agencies announced USD 13 billion in new IT services contracts during H1 2024, and the civilian-agency budget for 2025 allocates USD 75.13 billion toward technology, 16.4% of which is earmarked for cybersecurity. A bipartisan proposal seeks an additional USD 32 billion for AI initiatives, widening opportunities for providers with FedRAMP-authorized cloud and security practices.Executive Order 14028 acts as the compliance backbone, mandating secure cloud adoption across agencies. Service partners positioned around Washington, DC, Virginia, and Maryland have begun expanding delivery centers to capture the rapidly growing public-sector pipeline.
Large-Scale Adoption of Generative AI among Fortune 1000
By mid-2025, nearly half of Fortune 1000 enterprises had embedded generative AI into core workflows, and the share is projected to climb sharply as CEOs prioritize enterprise-wide rollouts. Average annual AI budgets are set to rise 14% in 2025, concentrating spend on data-engineering foundations, governance models, and responsible AI controls.[1]EPAM Systems, “New Study Reveals What Is Holding Up AI Adoption for Enterprises,” epam.comThe United States IT services market is therefore witnessing record demand for cloud re-platforming, LLM tuning, and model-ops managed services, especially in financial centers along the Northeast corridor and innovation clusters on the West Coast.
5G & Edge Roll-out Driving Network Integration Demand
US operators continue nationwide 5G mid-band densification, while enterprises pilot edge nodes to localize data and cut latency for IoT, AR, and real-time analytics workloads. Forty-nine percent of CEOs now chair technology-investment committees that evaluate 5G-edge road maps, and 87% factor sustainability metrics into network decisions. Edge-blockchain convergence is also maturing, offering secure data exchange in healthcare and energy applications. Integration specialists with experience in both telco and hyperscale ecosystems capture rising volumes of architecture, deployment, and managed-connectivity contracts.
Zero-Trust Cybersecurity Mandates Boosting Security Services
Following OMB Memorandum M-22-09, every federal agency must achieve a zero-trust baseline that includes phishing-resistant MFA, endpoint detection and response, identity segmentation, and continuous monitoring.[2]Cybersecurity and Infrastructure Security Agency, "Zero Trust Architecture Implementation", dhs.govImplementation challenges persist, yet agencies increasingly leverage GSA’s buyer guides to source pre-vetted zero-trust solutions. The mandate fuels multiyear security-architecture road maps in both public and heavily regulated private sectors, sustaining robust demand for consulting, integration, and managed detection and response (MDR) services.
Restraints Impact Analysis
| Restraint | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| Scarcity of Senior Cloud & Security Talent | -1.3% | National, with severe impact in high-demand tech hubs | Short term (≤ 2 years) |
| Margin Pressure from Outcome-Based Pricing Models | -0.9% | Global, with highest impact on large enterprise contracts | Medium term (2-4 years) |
| Compliance Complexity under CCPA/CPRA Litigation | -0.6% | California-focused, with spillover effects nationally | Medium term (2-4 years) |
| Offshore Wage Inflation Eroding Cost Advantages | -0.4% | Global, with highest impact on offshore delivery models | Long term (≥ 4 years) |
| Source: Mordor Intelligence | |||
Scarcity of Senior Cloud & Security Talent
Employers across the United States report persistent shortages of cloud architects and senior security engineers, a gap that limits project throughput and increases wage inflation. The pressure is fiercest in technology clusters such as Seattle, Austin, and Northern Virginia, where hyperscalers and consultancies compete for the same high-end talent pools. Agencies implementing zero-trust frameworks struggle to match private-sector compensation, encouraging heavier use of staff-augmentation firms that combine domestic leadership with nearshore delivery capacity. Several service providers now deploy AI-based sourcing tools to accelerate candidate screening and reduce vacancy gaps.
Margin Pressure from Outcome-Based Pricing Models
Clients in the United States IT Services Market are increasingly demand contracts that link payments to business-outcome KPIs rather than time-and-materials inputs. Although the model aligns incentives, it compresses vendor margins unless providers master sophisticated risk-pricing, contract governance, and program-management disciplines. Smaller firms without actuarial data or balance-sheet resilience often exit outcome-based bids, intensifying consolidation. At the same time, AI process automation is lowering provider cost bases, partially offsetting margin pressure for operators with scale and proprietary intellectual property.
Segment Analysis
By Service Type: Cloud Services Outpacing Traditional Offerings
Managed Services held 28.2% of the United States IT services market in 2024, driven by enterprises outsourcing run-and-operate functions to focus scarce talent on differentiating innovation. Hybrid-infrastructure complexity and relentless cyberthreats reinforce demand for fully managed observability, patching, and compliance services. Providers position bundled managed offerings as stepping stones to higher-value transformation engagements, ensuring annuity revenue streams and sticky client relationships.
Cloud & Platform Services, expanding at a 9.2% CAGR from 2025-2030, represents the growth engine of the United States IT services market. Clients accelerate large-scale generative-AI pilots directly onto public-cloud foundations, and consumption-based economics move more workloads off private data centers. Service partners, therefore, scale certified cloud squads and FinOps capabilities to control spend. Application Development & Maintenance services still secure sizable deal flow as legacy estates shift toward microservices and serverless paradigms. Meanwhile, cybersecurity and digital-transformation advisory maintain strong pipelines, given regulatory scrutiny and board-level prioritization of modernization road maps.
Note: Segment shares of all individual segments available upon report purchase
By Deployment Model: Nearshoring Gains Momentum
Onshore Delivery accounted for 63.3% of the United States IT services market size in 2024, reflecting client preference for regulatory compliance, timezone alignment, and domain knowledge. Domestic bill rates in the USD 115-175 per hour band reward deeply specialized consultants, especially in regulated industries. Providers sustain margin by concentrating high-touch architecture and governance roles in metropolitan hubs while dispersing execution to lower-cost U.S. cities.
Nearshore Delivery, forecast to grow 10.4% CAGR to 2030, meets rising demand for Spanish- and Portuguese-speaking agile pods that bridge U.S. business teams and Latin American engineering talent. Firms adopting a “Nearshore Plus” model base solution architects in the U.S. and scale development in Mexico, Colombia, and Costa Rica at blended rates near USD 85 per hour. Offshore delivery continues to supply cost leverage, but wage inflation in traditional hubs such as Bengaluru and Manila triggers selective reshoring of sensitive workloads.
By Engagement Model: Outcome-Based Contracts Gaining Traction
Project-based engagements held 45.7% of the United States IT services market share in 2024 as enterprises pursued discrete modernization efforts with fixed scopes. Structured governance, gated milestones, and well-defined deliverables make project-based work appealing for cloud migrations, ERP roll-outs, and custom-application builds. Providers maintain robust pipelines by pairing solution accelerators with proven delivery frameworks.
Managed Services / Outcome-based contracts are advancing at a 9.2% CAGR, reflecting the broader shift toward shared-risk revenue models. Under outcome-based terms, vendors guarantee cost savings, operational uptimes, or revenue lifts, tying fees to realized value. The United States IT services market sees such constructs proliferate in application support, cloud cost optimization, and intelligent automation. Staff augmentation remains a tactical lever for bridging skills gaps, yet integrated squads increasingly replace individual body-shopping as clients demand cohesive delivery units.
By Organization Size: SMEs Embracing Digital Transformation
Large Enterprises contributed 70.4% of the United States IT services market size in 2024, applying substantial budgets to end-to-end modernization, data-platform engineering, and AI operating models. These organizations rely heavily on multi-vendor ecosystems, orchestrating global systems integrators, boutique specialists, and hyperscaler professional services under complex vendor-management offices.
SMEs represent the fastest-growing client cohort at 11.0% CAGR through 2030. Forty percent of small businesses already use generative AI tools, double the 2023 levels.[3]U.S. Chamber of Commerce. "The Impact of Technology on U.S. Small Business.", uschamber.comCloud marketplaces, low-code platforms, and subscription-priced security bundles democratize advanced capabilities previously limited to large enterprises. Providers now tailor packaged offerings with rapid onboarding, automated governance, and pay-as-you-go economics that align with SME cash-flow profiles.
By End-User Industry: Healthcare Accelerating Technology Adoption
BFSI controlled 22.1% United States IT services market revenue in 2024, propelled by relentless digitization, regulatory mandates, and fintech disruption. Banks deploy AI for fraud detection, personalized financial advice, and real-time payment orchestration, driving large-scale data-platform and API-integration projects
Healthcare & Life Sciences will exhibit the fastest 9.7% CAGR between 2025-2030 as interoperability rules, telehealth, and AI-enabled diagnostics transform care delivery. U.S. healthcare IT spend is set to more than double by 2029, incentivizing providers to expand HIPAA-compliant cloud hosting, FHIR API integration, and clinical-decision-support algorithm tuning. Manufacturing follows closely, underpinned by smart-factory investments that target double-digit productivity gains. The public sector, retail, and consumer industries similarly expand digital footprints, guided by omnichannel demand and citizen-services modernization.
Geography Analysis
The West retained 34.4% of the United States IT services market revenue in 2024, anchored by Silicon Valley’s concentration of hyperscalers, high-growth SaaS vendors, and venture capital. Cloud-provider footprints remain extensive: AWS holds a 29% share, Microsoft 22%, and Google Cloud 12%. However, population outflows and rising cost structures temper the region’s expansion.
The South has emerged as the fastest-growing territory with an 8.4% CAGR outlook to 2030. Business-friendly policies, defense-sector investments, and lower cost of living lure both enterprises and talent. States such as Texas, Georgia, and North Carolina witness sustained data-center construction to serve AI workloads. Regional economic indicators point to above-national-average employment growth and consumer spending, making the South increasingly reflective of national demand patterns.[4]Federal Reserve Bank of Chicago, “What Region Looks Most Like the U.S. as a Whole?” chicagofed.org
The Northeast maintains a deep bench of financial services clients and cybersecurity start-ups. Return-to-office directives in New York City slow the earlier exodus of high-income residents, supporting IT consulting and managed-security pipelines. The Midwest remains a manufacturing stronghold, aided by federal incentives for reshoring and industrial IoT deployment, though demographic headwinds continue to restrain growth. Real GDP climbed in 48 states during Q4 2024, confirming steady nationwide momentum that underpins the United States IT services market.
Competitive Landscape
The United States IT services market features a moderately fragmented structure with accelerated consolidation momentum. Accenture led with USD 64.9 billion revenue in fiscal 2024, followed by NTT Data and Tata Consultancy Services at USD 30.02 billion and USD 29.04 billion respectively. Collective revenue among the top 500 providers rose 9.5% year over year to USD 548.7 billion, underscoring healthy end-market demand despite macroeconomic volatility.
Strategic differentiation in the United States IT Services Market increasingly revolves around proprietary AI platforms, industry-specific accelerators, and cross-skilled talent pools. M&A volume is projected to rise 10% in 2025, driven by the acquisition of AI specialists and cybersecurity boutiques. Private-equity investors now account for 43% of deal value, targeting tuck-ins that expand portfolio capabilities without outsized integration risk.
Niche players gain share in verticals such as healthcare analytics, public-sector modernization, and smart-manufacturing systems by leveraging deep domain knowledge and agile delivery models. Large integrators respond by forming venture funds and co-innovation labs to keep pace with specialized challengers. Overall, competitive intensity rises in cloud and platform services as hyperscalers push deeper into professional services, compelling incumbents to forge joint go-to-market alliances or focus on advisory and managed-governance layers.
United States (US) IT Services Industry Leaders
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IBM Corporation
-
Accenture PLC
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Microsoft Corporation
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Infosys Limited
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Wipro Limited
- *Disclaimer: Major Players sorted in no particular order
Recent Industry Developments
- April 2025: Boeing agreed to divest portions of its Digital Aviation Solutions business to Thoma Bravo for USD 10.55 billion, a portfolio realignment that improves Boeing’s liquidity while giving Thoma Bravo a platform to scale aviation software assets through capital investment and operational rigor.
- April 2025: IBM closed its USD 6.4 billion purchase of HashiCorp, integrating Terraform and Vault into IBM’s hybrid-cloud stack to simplify multi-cloud infrastructure automation and broaden addressable service scope.
- March 2025: The FTC mandated Synopsys and Ansys divest certain assets before completing their USD 35 billion merger, signaling heightened antitrust vigilance that could shape future consolidation strategies.
- February 2025: NinjaOne acquired Dropsuite for USD 252 million to expand its data-protection suite for MSP partners, illustrating the strategic premium placed on unified backup and compliance capabilities.
United States (US) IT Services Market Report Scope
IT services use business and technical skills to assist enterprises in developing, administrating, and optimizing information and business processes. Moreover, the IT services industry in the United States includes a wide range of services that help businesses manage and optimize their information and business operations. IT consulting and implementation, business process outsourcing, IT outsourcing, and other IT services comprise the market.
The US IT services market is segmented by type (IT consulting and implementation, IT outsourcing, business process outsourcing) and end-users (manufacturing, government, BFSI, healthcare, retail and consumer goods, logistics).
The market sizes and forecasts are provided in terms of value in USD for all the above segments.
| IT Consulting and Implementation |
| Application Development and Maintenance (ADM) |
| Infrastructure Services |
| Managed Services |
| IT Outsourcing (ITO) |
| Business Process Outsourcing (BPO) |
| Cloud and Platform Services |
| Cybersecurity Services |
| Digital Transformation and Emerging Tech (AI, IoT, Blockchain) |
| Onshore Delivery |
| Nearshore Delivery |
| Offshore Delivery |
| Project-based / Fixed Price |
| Staff Augmentation / Time-and-Material |
| Managed Services / Outcome-based |
| Large Enterprises |
| Small and Medium Enterprises (SMEs) |
| Banking, Financial Services and Insurance (BFSI) |
| Manufacturing |
| Government and Public Sector |
| Healthcare and Life Sciences |
| Retail and Consumer Goods |
| Telecom and Media |
| Transportation and Logistics |
| Energy and Utilities |
| Others |
| Northeast |
| Midwest |
| South |
| West |
| By Service Type | IT Consulting and Implementation |
| Application Development and Maintenance (ADM) | |
| Infrastructure Services | |
| Managed Services | |
| IT Outsourcing (ITO) | |
| Business Process Outsourcing (BPO) | |
| Cloud and Platform Services | |
| Cybersecurity Services | |
| Digital Transformation and Emerging Tech (AI, IoT, Blockchain) | |
| By Deployment Model | Onshore Delivery |
| Nearshore Delivery | |
| Offshore Delivery | |
| By Engagement Model | Project-based / Fixed Price |
| Staff Augmentation / Time-and-Material | |
| Managed Services / Outcome-based | |
| By Organization Size | Large Enterprises |
| Small and Medium Enterprises (SMEs) | |
| By End-User Industry | Banking, Financial Services and Insurance (BFSI) |
| Manufacturing | |
| Government and Public Sector | |
| Healthcare and Life Sciences | |
| Retail and Consumer Goods | |
| Telecom and Media | |
| Transportation and Logistics | |
| Energy and Utilities | |
| Others | |
| By Geography | Northeast |
| Midwest | |
| South | |
| West |
Key Questions Answered in the Report
What is the forecast growth rate for the United States IT services market through 2030?
The market is projected to expand at a 7.1% CAGR, climbing from USD 490.9 billion in 2025 to USD 691.6 billion by 2030.
Which service segment is growing fastest within the United States IT services market?
Cloud & Platform Services leads with a 9.2% CAGR, fueled by rapid generative-AI adoption and hybrid-cloud migrations.
Why is the South the fastest-growing region for IT services?
The South benefits from favorable business regulations, lower operating costs, and significant data-center investments that support AI workloads, resulting in an 8.4% regional CAGR outlook.
How are outcome-based contracts changing vendor economics?
Outcome-based agreements tie fees to measurable business results, shifting risk to providers and compressing margins unless they excel at cost control, SLA governance, and predictive delivery management.
What talent challenges affect the United States IT services industry?
A nationwide shortage of senior cloud architects and cybersecurity engineers constrains project delivery and drives wage inflation, prompting greater reliance on nearshore and AI-assisted talent-sourcing solutions.
How will federal zero-trust mandates influence future spending?
The mandates require agencies to modernize identity, endpoint, and network architectures, ensuring sustained demand for security consulting, integration, and managed detection and response services through 2026.
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