United States IT Outsourcing Market Market Size (2024 - 2029)

The United States IT Outsourcing Market is experiencing growth driven by the increasing emphasis on outsourcing non-core operations and the adoption of cloud and virtualized infrastructures. This shift allows organizations to focus on core competencies and gain differentiation through outsourced IT services. The demand for cloud services is rising as businesses adapt to remote work and seek flexible solutions, while concerns over cybersecurity are prompting companies to outsource IT security services. Despite the fragmented market and data breach risks posing challenges, the expanding IT job market is expected to bolster the outsourcing sector.

Market Size of United States IT Outsourcing Industry

United States IT Outsourcing Market  Summary
Study Period 2019 - 2029
Base Year For Estimation 2023
Forecast Data Period 2024 - 2029
Historical Data Period 2019 - 2022
CAGR (2024 - 2029) 2.87 %
Market Concentration Low

Major Players

United States IT Outsourcing Market  Major Players

*Disclaimer: Major Players sorted in no particular order

United States IT Outsourcing Market Analysis

The United States IT Outsourcing Market is expected to register a CAGR of 2.87% during the forecast period.

The significant drivers for the market growth include a growing emphasis on leveraging the core competencies by outsourcing non-core operations, increasing focus by organizations on IT as a means to gain differentiation by relying on outsourced vendors, and ongoing migration toward the cloud and adoption of virtualized infrastructure. As a result of digital transformation, organizations depend on the performance of creative applications and extensions that IT services can provide.

  • Cloud migration and adoption software have led outsourcing customers to divert resources from low-value assets to specialized employees while focusing on more flexible, tailorable, and evolution-friendly solutions. Other trends favoring cloud migration and opting for cloud services have been fueled by a rapid shift to remote work, which led organizations to adjust their infrastructure and software to connect workers.
  • As a result, increasing demand for the outsourcing of cloud services displays that enterprises are becoming increasingly comfortable with using platforms from private sources to store their data. 
  • Also, businesses operating over the cloud will likely be disturbed by security threats and will look to eradicate all possible threats by outsourcing IT security services. Therefore, the requirement for expert knowledge of the vendor will be required, along with a simple delegation of responsibilities.
  • According to the Bureau of Labor Statistics, employment growth in the United States is likely to upsurge by 31% by 2026. Additionally, about 255,400 IT jobs are expected to be opened in this time frame. Therefore, the growing IT job openings are set to contribute to IT outsourcing in the country.
  • The fragmented nature of the market and the growing incidence of data breaches are potential market restraints in the United States IT outsourcing landscape. The landscape of service providers is complex and sometimes fragmented for businesses looking to outsource their IT operations. Businesses are also expected to contend with the need to protect sensitive data in an environment where cybersecurity is becoming increasingly risky. Addressing these restraints requires careful selection of outsourcing partners, rigorous security measures, and a proactive data protection and compliance approach.

United States IT Outsourcing Industry Segmentation

The use of external service providers for the effective delivery of IT-enabled business processes, application services, and infrastructure solutions to achieve business results is referred to as IT outsourcing.

The United States IT Outsourcing Market is segmented by service type (application outsourcing, and infrastructure outsourcing), by organization size (SMEs, and large enterprises), by industry (banking, financial services, insurance, IT and telecom, manufacturing, healthcare, government and public sector, retail and e-commerce, energy, utilities, and mining). The market sizes and forecasts are provided in terms of value in USD for all the above segments.

By Service Type
Application Outsourcing
Infrastructure Outsourcing
Other Services
By Organization Size
SMEs
Large Enterprises
By Industry
Banking, Financial Services, and Insurance
IT and Telecom
Manufacturing
Healthcare
Government and Public Sector
Retail and E-commerce
Energy, Utilities, and Mining
Others
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United States IT Outsourcing Market Size Summary

The United States IT Outsourcing Market is poised for growth, driven by the increasing adoption of cloud migration and virtualized infrastructure. Organizations are increasingly outsourcing non-core IT operations to focus on their core competencies and gain competitive differentiation. The shift towards cloud services is further accelerated by the need for flexible and scalable solutions, especially in the wake of the rapid transition to remote work. This trend is supported by the strategic adoption of cloud-first strategies, which offer cost-efficiency and scalability, allowing businesses to optimize their IT resources and reduce capital expenditures. The market is also influenced by the growing demand for IT security services as businesses migrate to the cloud, necessitating expert vendor knowledge to address potential security threats.

In the healthcare sector, the demand for IT outsourcing is driven by the need for digital transformation and the adoption of advanced technologies like AI, ML, and IoT to enhance patient care. Healthcare organizations are rapidly migrating to cloud solutions to improve agility and competitiveness, which is expected to significantly boost the IT outsourcing market. The convergence of IT services and healthcare is facilitating the integration of connected devices and sensors, further driving the demand for outsourcing services. The competitive landscape of the market is characterized by strategic collaborations and partnerships among key players like Microsoft, IBM, and DXC Technology, who are leveraging their strengths to enhance service offerings and drive market growth.

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United States IT Outsourcing Market Market Size - Table of Contents

  1. 1. MARKET INSIGHTS

    1. 1.1 Market Overview

    2. 1.2 Industry Value Chain Analysis

    3. 1.3 Industry Attractiveness - Porter's Five Forces Analysis

      1. 1.3.1 Bargaining Power of Suppliers

      2. 1.3.2 Bargaining Power of Buyers

      3. 1.3.3 Threat of New Entrants

      4. 1.3.4 Threat of Substitute Products

      5. 1.3.5 Intensity of Competitive Rivalry

    4. 1.4 Assessment of Recovery from the Impact of COVID-19 on the Market

    5. 1.5 Impact of Macroeconomic Scenarios Such as Russia-Ukraine War and Economic Recession

  2. 2. MARKET SEGMENTATION

    1. 2.1 By Service Type

      1. 2.1.1 Application Outsourcing

      2. 2.1.2 Infrastructure Outsourcing

      3. 2.1.3 Other Services

    2. 2.2 By Organization Size

      1. 2.2.1 SMEs

      2. 2.2.2 Large Enterprises

    3. 2.3 By Industry

      1. 2.3.1 Banking, Financial Services, and Insurance

      2. 2.3.2 IT and Telecom

      3. 2.3.3 Manufacturing

      4. 2.3.4 Healthcare

      5. 2.3.5 Government and Public Sector

      6. 2.3.6 Retail and E-commerce

      7. 2.3.7 Energy, Utilities, and Mining

      8. 2.3.8 Others

United States IT Outsourcing Market Market Size FAQs

The United States IT Outsourcing Market is projected to register a CAGR of 2.87% during the forecast period (2024-2029)

IBM Corporation, Hewlett Packard Enterprise Company, Microsoft Corporation, DXC Technology Company and NTT Corporation are the major companies operating in the United States IT Outsourcing Market.

United States IT Outsourcing Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)