United Arab Emirates Courier, Express, and Parcel (CEP) Market Size
| Icons | Lable | Value |
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Study Period | 2017 - 2030 |
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Market Size (2025) | USD 1.31 Billion |
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Market Size (2030) | USD 1.92 Billion |
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Largest Share by Destination | Domestic |
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CAGR (2025 - 2030) | 7.94 % |
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Fastest Growing by Destination | International |
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Market Concentration | Medium |
Major Players |
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*Disclaimer: Major Players sorted in alphabetical order. |
United Arab Emirates Courier, Express, and Parcel (CEP) Market Analysis
The United Arab Emirates Courier, Express, and Parcel (CEP) Market size is estimated at 1.31 billion USD in 2025, and is expected to reach 1.92 billion USD by 2030, growing at a CAGR of 7.94% during the forecast period (2025-2030).
1.31 Billion
Market Size in 2025 (USD)
1.92 Billion
Market Size in 2030 (USD)
6.63 %
CAGR (2017-2024)
7.94 %
CAGR (2025-2030)
Fastest Growing Market by Speed of Delivery
8.45 %
Projected CAGR, Express, 2025-2030
In September 2023, FedEx Express introduced its first three EVs in the UAE, focusing on parcel delivery in busy areas, The company aims for 50% EV purchases by 2025 and 100% by 2030 globally.
Fastest Growing Market by Model
10.16 %
Projected CAGR, Business-to-Consumer (B2C), 2025-2030
In the UAE, mobile commerce is fueling the growth of the B2C e-commerce market. By 2026, mobile commerce is poised to double, further bolstering the B2C segment's expansion.
Largest Market by Shipment Weight
58.28 %
value share, Light Weight Shipments, 2024
Grocery delivery is driving the demand for lightweight shipments. In 2023, Deliveroo UAE launched 'Deliveroo Hop', and Carrefour introduced robotized picking technology.
Largest Market by End User Industry
43.28 %
value share, E-Commerce, 2024
The UAE's e-commerce sector is growing, driving demand for CEP services. In 2024, 6.5 million people shopped online, supported by strong internet connectivity and mobile access.
Fastest Market by Destination
8.23 %
Projected CAGR, International, 2025-2030
Cross-border online shopping drives growth in the international destination segment, with the UAE's 2020 Cross-border e-Commerce platform launch boosting its position as a global e-commerce hub.
The demand for courier delivery services is on the rise, driven by the growth of domestic e-commerce parcels
- In October 2024, DHL Group launched DHL Supply Chain in the UAE, enabling it to offer comprehensive end-to-end supply chain solutions to regional customers. This transition involved moving select operations from DHL Global Forwarding and enhancing its existing transportation and freight services with contract logistics. DHL Supply Chain serves various sectors, including technology, automotive, aviation, energy, engineering, manufacturing, e-commerce, and fashion, to meet rising demands for warehousing, fulfillment, and aftermarket services.
- E-commerce has been a major driver for domestic and international CEP market growth since the pandemic. The largest player in the UAE e-commerce market was Amazon.ae with a revenue of USD 477.6 million in 2022, followed by namshi.com and carrefouruae.com as the second-and third-largest stores with USD 264.8 million and USD 223.2 million, respectively. Collectively, the top three stores accounted for 35.2% of the top 100 online stores' revenue in the UAE. E-commerce is projected to touch USD 38.52 billion by 2030, which is expected to boost the CEP market significantly.
- In 2023, the UAE granted a license for flying parcel delivery vehicles. These vehicles, utilizing vertical take-off and landing (eVTOL) technology, are set to revolutionize parcel delivery in the UAE. The adoption of eVTOLs holds the promise of expedited delivery, particularly for small cargo. RegLab, responsible for overseeing electric aircraft licensing, granted a temporary license for testing electric vertical takeoff in the UAE. Notably, the RegLab license includes provisions that align with the UAE's ambitious goal of achieving net-zero emissions by 2050.
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United Arab Emirates Courier, Express, and Parcel (CEP) Market Trends
Rising transport infrastructure development leading to economic growth, supported by environmental emission control strategies
- In January 2024, Dubai's Roads and Transport Authority (RTA) signed two MoUs, one exploring the Floc Duo Rail system for efficient transportation, and another investigating a solar-powered rail bus system. These initiatives highlight Dubai's commitment to innovative transportation solutions. In July 2024, the UAE's Ministry of Energy and Infrastructure (MoEI) and Emirates Transport announced their collaboration to install and operate EV charging stations at Emirates Transport buildings. This initiative supports the UAE's goal of achieving 50% electric vehicles on the roads by 2050 and promotes green mobility.
- In 2022, the UAE unveiled plans to invest USD 23 billion in infrastructure development, recognizing the significance of transportation and road infrastructure in driving economic progress. Among these investments is the USD 2.7 billion Sheikh Zayed double-deck road project. Also, unconventional transportation projects like the projected USD 5.9 billion hyperloop plan connecting Dubai and Abu Dhabi are in progress.
- The UAE's Dubai Autonomous Transportation Strategy aims to generate an annual revenue of USD 5.99 billion by 2030 through various means such as reducing transportation costs, carbon emissions, and accidents. This includes reclaiming lost commuting hours and boosting individual productivity. The strategy targets a 44% reduction in transportation expenses, equating to savings of USD 245.01 million annually, and a 12% decrease in environmental pollutants, leading to savings of USD 0.40 billion. Led by Dubai's RTA, the Shindagha Corridor project aims to optimize transportation efficiency and generate an annual economic uplift of USD 4.90 billion by 2030.
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Increasing fuel subsidies for low-income households, with USD 7.62 billion allocation to a social support program
- In May 2024, Super 98 petrol went up to USD 0.909, Special 95 petrol rose to USD 0.876, and E-plus 91 petrol increased to USD 0.857. These prices are determined monthly by the Ministry of Energy, based on the global oil price average and distribution companies' operating costs. In September 2024, Super 98 petrol went down to USD 0.789 a litre and Special 95 petrol declined to USD 0.756 a litre.
- The UAE's oil production in 2022 was around 2.95 million barrels per day (bpd). The Central Bank expected the oil GDP to rise due to the Russia-Ukraine conflict, market recovery post-COVID, and demand/supply factors in the global oil market. Oil prices rose following the Russia-Ukraine conflict, reaching USD 100 per barrel. Brent Crude, the globally accepted standard for 66.67% of the world's oil reserves, stabilized at USD 140 per barrel in 2022, a 36% increase from the beginning of the year. In 2022, the government increased the Social Support Program fuel subsidy for low-income households in the UAE by a significant budget increase. Previously, the total budget of the program was USD 3.81 billion, which was increased to USD 7.62 billion. The Social Support Program will provide an 85% fuel subsidy for lower-income individuals in the UAE.
- As of May 2024, Abu Dhabi National Oil Company (ADNOC) has increased its crude oil production capacity from 4.65 million bpd to 4.85 million bpd, nearing its goal of reaching 5 million bpd by 2027. This is expected to curtail fuel price hikes. ADNOC, the primary producer and seller of crude oil in the UAE, has been actively investing in upstream activities to enhance capacity. This strategic move is aimed at optimizing its hydrocarbon reserves amidst rising market competition and the shift towards renewable energy sources.
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OTHER KEY INDUSTRY TRENDS COVERED IN THE REPORT
- The male population accounts for the highest share in the UAE due to the increasing number of male expatriates in the workforce
- Initiatives like 10-year economic plan (D33) in Dubai, aimed to drive GDP & economic growth
- The UAE is leading as the 2nd biggest food and beverages market for online food delivery in the MENA region
- UAE aims to increase its re-exports by 100% by 2030 and has approved 24 national initiatives
- UAE’s Logistic Performance Index rank improved to 7th position due to improvement in country's infrastructure
- The UAE aims for 15 million tons of green hydrogen production by 2050, in line with its National Hydrogen Strategy
- The Russia-Ukraine War caused oil prices to increase, touching a peak of USD 100 per barrel in 2022
- The UAE aims to raise the industrial sector's GDP contribution to USD 81.66 billion by 2031
- UAE sets out plan to boost domestic food production and self-reliance amid rising imports
- Developing road and air infrastructure expected to boost overall cargo trade in the country
United Arab Emirates Courier, Express, and Parcel (CEP) Industry Overview
The United Arab Emirates Courier, Express, and Parcel (CEP) Market is moderately consolidated, with the major five players in this market being Aramex, DHL Group, Emirates Post, FedEx and United Parcel Service of America, Inc. (UPS) (sorted alphabetically).
United Arab Emirates Courier, Express, and Parcel (CEP) Market Leaders
Aramex
DHL Group
Emirates Post
FedEx
United Parcel Service of America, Inc. (UPS)
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Other important companies include Century Express Courier Services LLC, First Flight Couriers (Middle East) LLC, Postaplus, Uber Technologies Inc., ZAJEL Courier Services.
*Disclaimer: Major Players sorted in alphabetical order.
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United Arab Emirates Courier, Express, and Parcel (CEP) Market News
- October 2024: DHL Group launched DHL Supply Chain in the UAE by transferring selected operations from DHL Global Forwarding. In addition to the already existing cross-border transportation, forwarding, and freight services under the Group's global forwarding division, DHL Supply Chain started offering contract logistics services in the UAE. This move enabled DHL to serve both multinational and SME clients across diverse sectors, including technology, automotive, aviation, energy, engineering and manufacturing, e-commerce, and fashion and luxury, offering services like warehousing, fulfillment, and aftermarket support.
- October 2024: DHL Group introduced DHL Supply Chain in the UAE by transferring selected operations from DHL Global Forwarding. Alongside the established cross-border transportation, forwarding, and freight services of the Group's global forwarding division, DHL Supply Chain introduced contract logistics services. This expansion enabled DHL to serve multinational corporations and SMEs with warehousing, fulfillment, and aftermarket services across diverse sectors, such as technology, automotive, aviation, energy, engineering and manufacturing, e-commerce, and the fashion and luxury industries.
- September 2024: FedEx partnered with and invested in Nimble, an AI robotics and autonomous e-commerce fulfillment technology company, to scale FedEx Fulfillment with their fully autonomous 3PL model. FedEx offered a comprehensive approach to help e-commerce and omnichannel brands make faster, smarter supply chain decisions. With more than 130 warehouse and fulfillment operations in North America and 475 million returns processed annually, FedEx Supply Chain helped brands consolidate functions, increase agility, and accelerate click-to-door speed to maximize supply chain value.
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We provide a complimentary and exhaustive set of data points on global and regional metrics that present the fundamental structure of the industry. Presented in the form of 60+ free charts, the section covers difficult to find data on various regions pertaining to e-commerce industry trends, economic contribution of the transportation & storage sector, export-import trends, logistics performance among other key indicators.
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United Arab Emirates Courier, Express, and Parcel (CEP) Market Report - Table of Contents
EXECUTIVE SUMMARY & KEY FINDINGS
REPORT OFFERS
1. INTRODUCTION
1.1. Study Assumptions & Market Definition
1.2. Scope of the Study
1.3. Research Methodology
2. KEY INDUSTRY TRENDS
2.1. Demographics
2.2. GDP Distribution By Economic Activity
2.3. GDP Growth By Economic Activity
2.4. Inflation
2.5. Economic Performance And Profile
2.5.1. Trends in E-Commerce Industry
2.5.2. Trends in Manufacturing Industry
2.6. Transport And Storage Sector GDP
2.7. Export Trends
2.8. Import Trends
2.9. Fuel Price
2.10. Logistics Performance
2.11. Infrastructure
2.12. Regulatory Framework
2.12.1. UAE
2.13. Value Chain & Distribution Channel Analysis
3. MARKET SEGMENTATION (includes Market Value in USD, Forecasts up to 2030 and analysis of growth prospects)
3.1. Destination
3.1.1. Domestic
3.1.2. International
3.2. Speed Of Delivery
3.2.1. Express
3.2.2. Non-Express
3.3. Model
3.3.1. Business-to-Business (B2B)
3.3.2. Business-to-Consumer (B2C)
3.3.3. Consumer-to-Consumer (C2C)
3.4. Shipment Weight
3.4.1. Heavy Weight Shipments
3.4.2. Light Weight Shipments
3.4.3. Medium Weight Shipments
3.5. Mode Of Transport
3.5.1. Air
3.5.2. Road
3.5.3. Others
3.6. End User Industry
3.6.1. E-Commerce
3.6.2. Financial Services (BFSI)
3.6.3. Healthcare
3.6.4. Manufacturing
3.6.5. Primary Industry
3.6.6. Wholesale and Retail Trade (Offline)
3.6.7. Others
4. COMPETITIVE LANDSCAPE
4.1. Key Strategic Moves
4.2. Market Share Analysis
4.3. Company Landscape
4.4. Company Profiles
4.4.1. Aramex
4.4.2. Century Express Courier Services LLC
4.4.3. DHL Group
4.4.4. Emirates Post
4.4.5. FedEx
4.4.6. First Flight Couriers (Middle East) LLC
4.4.7. Postaplus
4.4.8. Uber Technologies Inc.
4.4.9. United Parcel Service of America, Inc. (UPS)
4.4.10. ZAJEL Courier Services
5. KEY STRATEGIC QUESTIONS FOR CEP CEOS
6. APPENDIX
6.1. Global Overview
6.1.1. Overview
6.1.2. Porter’s Five Forces Framework
6.1.3. Global Value Chain Analysis
6.1.4. Market Dynamics (DROs)
6.1.5. Technological Advancements
6.2. Sources & References
6.3. List of Tables & Figures
6.4. Primary Insights
6.5. Data Pack
6.6. Glossary of Terms
List of Tables & Figures
- Figure 1:
- POPULATION DISTRIBUTION BY GENDER, COUNT, UAE, 2017 - 2030
- Figure 2:
- POPULATION DISTRIBUTION BY DEVELOPMENT AREA, COUNT, UAE, 2017 - 2030
- Figure 3:
- POPULATION DENSITY, POPULATION/SQ. KM, UAE, 2017 - 2030
- Figure 4:
- GROSS DOMESTIC PRODUCT (GDP) SHARE OF FINAL CONSUMPTION EXPENDITURE (IN CURRENT PRICES), SHARE % OF GDP, UAE, 2017 - 2023
- Figure 5:
- FINAL CONSUMPTION EXPENDITURE, ANNUAL GROWTH (%), UAE, 2017 - 2023
- Figure 6:
- POPULATION DISTRIBUTION BY MAJOR CITY, COUNT, UAE, 2023
- Figure 7:
- DISTRIBUTION OF GROSS DOMESTIC PRODUCT (GDP) BY ECONOMIC ACTIVITY, SHARE %, UAE, 2023
- Figure 8:
- GROWTH OF GROSS DOMESTIC PRODUCT (GDP) BY ECONOMIC ACTIVITY, CAGR %, UAE, 2017 - 2023
- Figure 9:
- WHOLESALE PRICE INFLATION RATE, %, UAE, 2017 - 2021
- Figure 10:
- CONSUMER PRICE INFLATION RATE, %, UAE, 2017 - 2022
- Figure 11:
- GROSS MERCHANDISE VALUE (GMV) OF E-COMMERCE INDUSTRY, USD, UAE, 2017 - 2030
- Figure 12:
- SECTORAL SHARE IN E-COMMERCE INDUSTRY GROSS MERCHANDISE VALUE (GMV), SHARE %, UAE, 2023
- Figure 13:
- GROSS VALUE ADDED (GVA) OF MANUFACTURING INDUSTRY (IN CURRENT PRICES), USD, UAE, 2017 - 2023
- Figure 14:
- SECTORAL SHARE IN GROSS VALUE ADDED (GVA) OF MANUFACTURING INDUSTRY, SHARE %, UAE, 2023
- Figure 15:
- VALUE OF TRANSPORT AND STORAGE SECTOR GROSS DOMESTIC PRODUCT (GDP), USD, UAE, 2017 - 2023
- Figure 16:
- TRANSPORT AND STORAGE SECTOR GROSS DOMESTIC PRODUCT (GDP), SHARE % OF GDP, UAE, 2017 - 2023
- Figure 17:
- VALUE OF EXPORTS, USD, UAE, 2017 - 2023
- Figure 18:
- VALUE OF IMPORTS, USD, UAE, 2017 - 2023
- Figure 19:
- FUEL PRICE BY TYPE OF FUEL, USD/LITER, UAE, 2017 - 2023
- Figure 20:
- RANK OF LOGISTICS PERFORMANCE, RANK, UAE, 2010 - 2023
- Figure 21:
- LENGTH OF ROADS, KM, UAE, 2017 - 2023
- Figure 22:
- SHARE OF ROAD LENGTH BY SURFACE CATEGORY, %, UAE, 2022
- Figure 23:
- SHARE OF ROAD LENGTH BY ROAD CLASSIFICATION, %, UAE, 2022
- Figure 24:
- RAIL LENGTH, KM, UAE, 2017 - 2023
- Figure 25:
- CONTAINERS HANDLED AT MAJOR PORTS, TWENTY-FOOT EQUIVALENT UNITS (TEUS), UAE, 2022
- Figure 26:
- CARGO WEIGHT HANDLED AT MAJOR AIRPORTS, TONS, UAE, 2022
- Figure 27:
- VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 28:
- VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 29:
- VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, NUMBER OF PARCELS, UAE 2017 - 2030
- Figure 30:
- VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, USD, UAE 2017 - 2030
- Figure 31:
- VALUE SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, UAE, 2017 - 2030
- Figure 32:
- VOLUME SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, UAE, 2017 - 2030
- Figure 33:
- VOLUME OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 34:
- VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 35:
- VALUE SHARE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2022 VS 2030
- Figure 36:
- VOLUME OF INTERNATIONAL COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 37:
- VALUE OF INTERNATIONAL COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 38:
- VALUE SHARE OF INTERNATIONAL COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2022 VS 2030
- Figure 39:
- VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SPEED OF DELIVERY, NUMBER OF PARCELS, UAE 2017 - 2030
- Figure 40:
- VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SPEED OF DELIVERY, USD, UAE 2017 - 2030
- Figure 41:
- VALUE SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SPEED OF DELIVERY, %, UAE, 2017 - 2030
- Figure 42:
- VOLUME SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SPEED OF DELIVERY, %, UAE, 2017 - 2030
- Figure 43:
- VOLUME OF EXPRESS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 44:
- VALUE OF EXPRESS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 45:
- VALUE SHARE OF EXPRESS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2022 VS 2030
- Figure 46:
- VOLUME OF NON-EXPRESS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 47:
- VALUE OF NON-EXPRESS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 48:
- VALUE SHARE OF NON-EXPRESS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2022 VS 2030
- Figure 49:
- VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODEL, NUMBER OF PARCELS, UAE 2017 - 2030
- Figure 50:
- VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODEL, USD, UAE 2017 - 2030
- Figure 51:
- VALUE SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODEL, %, UAE, 2017 - 2030
- Figure 52:
- VOLUME SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODEL, %, UAE, 2017 - 2030
- Figure 53:
- VOLUME OF BUSINESS-TO-BUSINESS (B2B) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 54:
- VALUE OF BUSINESS-TO-BUSINESS (B2B) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 55:
- VALUE SHARE OF BUSINESS-TO-BUSINESS (B2B) COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2022 VS 2030
- Figure 56:
- VOLUME OF BUSINESS-TO-CONSUMER (B2C) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 57:
- VALUE OF BUSINESS-TO-CONSUMER (B2C) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 58:
- VALUE SHARE OF BUSINESS-TO-CONSUMER (B2C) COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2022 VS 2030
- Figure 59:
- VOLUME OF CONSUMER-TO-CONSUMER (C2C) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 60:
- VALUE OF CONSUMER-TO-CONSUMER (C2C) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 61:
- VALUE SHARE OF CONSUMER-TO-CONSUMER (C2C) COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2022 VS 2030
- Figure 62:
- VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SHIPMENT WEIGHT, NUMBER OF PARCELS, UAE 2017 - 2030
- Figure 63:
- VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SHIPMENT WEIGHT, USD, UAE 2017 - 2030
- Figure 64:
- VALUE SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SHIPMENT WEIGHT, %, UAE, 2017 - 2030
- Figure 65:
- VOLUME SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SHIPMENT WEIGHT, %, UAE, 2017 - 2030
- Figure 66:
- VOLUME OF HEAVY WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 67:
- VALUE OF HEAVY WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 68:
- VALUE SHARE OF HEAVY WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2022 VS 2030
- Figure 69:
- VOLUME OF LIGHT WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 70:
- VALUE OF LIGHT WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 71:
- VALUE SHARE OF LIGHT WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2022 VS 2030
- Figure 72:
- VOLUME OF MEDIUM WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 73:
- VALUE OF MEDIUM WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 74:
- VALUE SHARE OF MEDIUM WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2022 VS 2030
- Figure 75:
- VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODE OF TRANSPORT, NUMBER OF PARCELS, UAE 2017 - 2030
- Figure 76:
- VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODE OF TRANSPORT, USD, UAE 2017 - 2030
- Figure 77:
- VALUE SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODE OF TRANSPORT, %, UAE, 2017 - 2030
- Figure 78:
- VOLUME SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODE OF TRANSPORT, %, UAE, 2017 - 2030
- Figure 79:
- VOLUME OF AIR COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 80:
- VALUE OF AIR COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 81:
- VALUE SHARE OF AIR COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2022 VS 2030
- Figure 82:
- VOLUME OF ROAD COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 83:
- VALUE OF ROAD COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 84:
- VALUE SHARE OF ROAD COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2022 VS 2030
- Figure 85:
- VOLUME OF OTHERS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 86:
- VALUE OF OTHERS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 87:
- VALUE SHARE OF OTHERS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2022 VS 2030
- Figure 88:
- VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, NUMBER OF PARCELS, UAE 2017 - 2030
- Figure 89:
- VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, USD, UAE 2017 - 2030
- Figure 90:
- VALUE SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2017 - 2030
- Figure 91:
- VOLUME SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, UAE, 2017 - 2030
- Figure 92:
- VOLUME OF E-COMMERCE COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 93:
- VALUE OF E-COMMERCE COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 94:
- VALUE SHARE OF E-COMMERCE COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, UAE, 2022 VS 2030
- Figure 95:
- VOLUME OF FINANCIAL SERVICES (BFSI) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 96:
- VALUE OF FINANCIAL SERVICES (BFSI) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 97:
- VALUE SHARE OF FINANCIAL SERVICES (BFSI) COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, UAE, 2022 VS 2030
- Figure 98:
- VOLUME OF HEALTHCARE COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 99:
- VALUE OF HEALTHCARE COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 100:
- VALUE SHARE OF HEALTHCARE COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, UAE, 2022 VS 2030
- Figure 101:
- VOLUME OF MANUFACTURING COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 102:
- VALUE OF MANUFACTURING COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 103:
- VALUE SHARE OF MANUFACTURING COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, UAE, 2022 VS 2030
- Figure 104:
- VOLUME OF PRIMARY INDUSTRY COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 105:
- VALUE OF PRIMARY INDUSTRY COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 106:
- VALUE SHARE OF PRIMARY INDUSTRY COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, UAE, 2022 VS 2030
- Figure 107:
- VOLUME OF WHOLESALE AND RETAIL TRADE (OFFLINE) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 108:
- VALUE OF WHOLESALE AND RETAIL TRADE (OFFLINE) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 109:
- VALUE SHARE OF WHOLESALE AND RETAIL TRADE (OFFLINE) COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, UAE, 2022 VS 2030
- Figure 110:
- VOLUME OF OTHERS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, UAE, 2017 - 2030
- Figure 111:
- VALUE OF OTHERS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, UAE, 2017 - 2030
- Figure 112:
- VALUE SHARE OF OTHERS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, UAE, 2022 VS 2030
- Figure 113:
- MOST ACTIVE COMPANIES BY NUMBER OF STRATEGIC MOVES, COUNT, UAE, 2017 - 2023
- Figure 114:
- MOST ADOPTED STRATEGIES, COUNT, UAE, 2017 - 2023
- Figure 115:
- VALUE SHARE OF MAJOR PLAYERS, %, UAE
United Arab Emirates Courier, Express, and Parcel (CEP) Industry Segmentation
Domestic, International are covered as segments by Destination. Express, Non-Express are covered as segments by Speed Of Delivery. Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Consumer (C2C) are covered as segments by Model. Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments are covered as segments by Shipment Weight. Air, Road, Others are covered as segments by Mode Of Transport. E-Commerce, Financial Services (BFSI), Healthcare, Manufacturing, Primary Industry, Wholesale and Retail Trade (Offline), Others are covered as segments by End User Industry.
- In October 2024, DHL Group launched DHL Supply Chain in the UAE, enabling it to offer comprehensive end-to-end supply chain solutions to regional customers. This transition involved moving select operations from DHL Global Forwarding and enhancing its existing transportation and freight services with contract logistics. DHL Supply Chain serves various sectors, including technology, automotive, aviation, energy, engineering, manufacturing, e-commerce, and fashion, to meet rising demands for warehousing, fulfillment, and aftermarket services.
- E-commerce has been a major driver for domestic and international CEP market growth since the pandemic. The largest player in the UAE e-commerce market was Amazon.ae with a revenue of USD 477.6 million in 2022, followed by namshi.com and carrefouruae.com as the second-and third-largest stores with USD 264.8 million and USD 223.2 million, respectively. Collectively, the top three stores accounted for 35.2% of the top 100 online stores' revenue in the UAE. E-commerce is projected to touch USD 38.52 billion by 2030, which is expected to boost the CEP market significantly.
- In 2023, the UAE granted a license for flying parcel delivery vehicles. These vehicles, utilizing vertical take-off and landing (eVTOL) technology, are set to revolutionize parcel delivery in the UAE. The adoption of eVTOLs holds the promise of expedited delivery, particularly for small cargo. RegLab, responsible for overseeing electric aircraft licensing, granted a temporary license for testing electric vertical takeoff in the UAE. Notably, the RegLab license includes provisions that align with the UAE's ambitious goal of achieving net-zero emissions by 2050.
| Destination | |
| Domestic | |
| International |
| Speed Of Delivery | |
| Express | |
| Non-Express |
| Model | |
| Business-to-Business (B2B) | |
| Business-to-Consumer (B2C) | |
| Consumer-to-Consumer (C2C) |
| Shipment Weight | |
| Heavy Weight Shipments | |
| Light Weight Shipments | |
| Medium Weight Shipments |
| Mode Of Transport | |
| Air | |
| Road | |
| Others |
| End User Industry | |
| E-Commerce | |
| Financial Services (BFSI) | |
| Healthcare | |
| Manufacturing | |
| Primary Industry | |
| Wholesale and Retail Trade (Offline) | |
| Others |
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Market Definition
- Courier, Express, and Parcel - The Courier, Express, and Parcel services, often called as CEP Market, refers to the logistics and postal service providers which specialize in moving small goods (parcels/packages). It captures the overall market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, (2) Business Customer packages viz. Business-to-Business (B2B) & Business-to-Consumer (B2C) as well as private customer packages (C2C), (3) non-express parcel delivery services (Standard and Deferred) as well as express parcel delivery services (Day-Definite-Express and Time-Definite-Express), (4) domestic as well as international shipments.
- Demographics - To analyse total addressable market demand, population growth & forecasts have been studied and presented in this industry trend. It represents population distribution across categories like gender (male/female), development area (urban/rural), major cities among other key parameters like population density and final consumption expenditure (growth and share % of GDP). This data has been used for assessing the fluctations in demand & consumption expenditure, and the major hotspots (cities) of potential demand.
- Domestic Courier Market - Domestic Courier Market refers to the CEP shipments wherein the origin and destination is within the boundary of the geography studied (country or region as per the scope of report). It captures the market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, including light weight shipments, medium weight shipments and heavy weight shipments (2) Business Customer packages viz. Business-to-Business (B2B) & Business-to-Consumer (B2C) as well as private customer packages (C2C), (3) non-express parcel delivery services (Standard and Deferred) as well as express parcel delivery services (Day-Definite-Express and Time-Definite-Express).
- E-Commerce - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the e-tailers, through online sales channel, on Courier, Express, and Parcel (CEP) services. The scope includes (i) the supply chain of a company's online customer orders being fulfilled, (ii) the process of getting a product from the point of manufacturing to the point at which it is delivered to consumers. It involves managing inventory (deferred as well as time critical), shipping, and distribution.
- Export Trends and Import Trends - Overall logistics performance of an economy is positively and significantly (statistically) correlated to its trade performance (exports and imports). Hence, in this industry trend, total value of trade, major commodities/ commodity groups and the major trade partners, for the studied geography (country or region as per the scope of report) have been analysed alongside the impact of major trade/logistics infrastructure investments & regulatory environment.
- Financial Services (BFSI) - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the BFSI players, on Courier, Express, and Parcel (CEP) services. CEP is important to the financial services industry in shipping of confidential documents and files. The establishments in this sector are engaged in (i) financial transactions (that is, transactions involving the creation, liquidation, or change in ownership of financial assets) or in facilitating financial transactions, (ii) financial intermediation, (iii) the pooling of risk by underwriting annuities and insurance, (iv) providing specialized services that facilitate or support financial intermediation, insurance and employee benefit programs, and (v) monetary control - the monetary authorities.
- Fuel Price - Fuel price spikes can cause delays and diruption for logistics service providers (LSPs), while drops in the same can result in higher short-term profitability and increased market rivalry to offer consumers with the best deals. Hence, the fuel price variations have been studied over the review period and presented along with the causes as well as market impacts.
- GDP Distribution by Economic Activity - Nominal Gross Domestic Product and distribution of the same, across major economic sectors in the geography studied (country or region as per scope of the report) have been studied and presented in this industry trend. As GDP is positively related to the profitability and growth of logistics industry, this data has been used in adjunction to the input-output tables/ supply-use tables for analyzing the potential major contributing sectors towards the logistics demand.
- GDP Growth by Economic Activity - Growth of Nominal Gross Domestic Product across major economic sectors, for the geography studied (country or region as per scope of the report) have been presented in this industry trend. This data has been utilized for assessing the growth of logistics demand from all the market end users (economic sectors considered here).
- Healthcare - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the Healthcare players (Hospitals, clinics, mrdical centres) , on Courier, Express, and Parcel (CEP) services. The scope includes CEP services involved in the defrerred as well time critical movement of medical goods & supplies (surgical supplies and instruments, including gloves, masks, syringes, equipment). The establishments in this sector (i) include the ones providing medical care exclusively (ii) deliver services by trained professionals (iii) involve processes, including labor inputs of health practitioners with the requisite expertise (iv) are defined based on the educational degree held by the practitioners included in the industry.
- Inflation - Variations in both Wholesale Price Inflation (YoY change in producer price index) and Consumer Price Inflation have been presented in this industry trend. This data has been used to assess the inflationary environment as it plays a vital role in smooth functioning of the supply chain, directly impacting the logistics operational cost components e.g., pricing of tyres, driver wages & benefits, energy/fuel prices, maintenace costs, toll charges, warehousing rents, custom brokerage, forwarding rates, courier rates etc. hence impacting the overall freight and logistics market.
- Infrastructure - As infrastructure plays a vital role in an economy's logistics performance, variables like length of roads, distribution of road length by surface category (paved v/s unpaved), distribution of road length by road classification (expressways v/s highways v/s other roads), rail length, volume of containers handled by major ports and tonnage handled by major airports have been analysed and presented in this industry trend.
- International Express Service Market - International Express Service Market refers to the CEP shipments wherein the origin or destination is not within the boundary of the geography studied (country or region as per the scope of report). It captures the market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, including light weight shipments, medium weight shipments and heavy weight shipments (ii) Inter-Region as well as Intra-Region Shipments
- Key Industry Trends - The report section named "Key Industry Trends" include all the key variables/parameters studied to better analyze the market size estimates and forecasts. All the trends have been presented in the form of data points (time series or latest available data points) along with analysis of the paramter in the form of concise market relevant commentary, for the geography studied (country or region as per the scope of report).
- Key Strategic Moves - The action taken by a company to differentiate from its competitor or used as a general strategy is referred to as a key strategic move (KSM). This includes (1) Agreements (2) Expansions (3) Financial Restructuring (4) Mergers and Acquisitions (5) Partnerships, and (6) Product Innovations. Key players (Logistics Service Providers, LSPs) in the market have been shortlisted, their KSM have been studied and presented in this section.
- Logistics Performance - Logistics Performance and Logistics Costs are the backbone of trade, and influences trade costs, making countries compete globally. Logistics performance is influenced by market wide adopted supply chain management strategies, government services, investments & policies, fuel/ energy costs, inflationary environment etc. Hence, in this industry trend, the logistics performance of the geography studied (country/ region as per the scope of report) has been analysed and presented over the review period.
- Manufacturing - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the Manufacturing industry (including Hi-Tech/Technology) players, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments primarily engaged in the chemical, mechanical or physical transformation of materials or substances into new products. Logistics Service Providers (LSPs) play a crucial role in maintaining a smooth flow of raw materials across the supply chain, enabling timely delivery of finished goods to distributors or end customers and storing & supplying the raw materials to clients for just-in-time manufacturing.
- Other End Users - Other end user segment captures the external (outsourced) logistics expenditure incurred by the construction, real estate, educational services, and professional services (administrative, waste management, legal, architectural, engineering, design, consulting, scientific R&D), on Courier, Express, and Parcel (CEP) services. Logistics Service Providers (LSPs) plays a crucial role in the reliable movement of time critical supplies and documents to/from these industries such as transporting any equipment or resources required, shipping confidential documents and files.
- Primary Industry - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the AFF (Agriculture, Fishing, and Forestry) and Extraction indsutry (Oil &Gas, Quarrying and Mining) players, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments (i) primarily engaged in growing crops, raising animals, harvesting timber, harvesting fish & other animals from their natural habitats and providing related support activities; (ii) that extract naturally occurring mineral solids, such as coal and ores; liquid minerals, such as crude petroleum; and gases, such as natural gas. Herein, Logistics Service Providers (LSPs) (i) play a crucial role in acquisition, storage, handling, transportation, and distribution activities for the optimal & continuous flow of inputs (seeds, pesticides, fertilizers, equipment, and water) from manufacturers or suppliers to the producers and smooth flow of output (produce, agro-goods) to distributors/ consumers; (ii) cover entire phases from upstream to downstream and play a crucial role in the transportation of machinery, drilling equipments, extracted minerals, crude oil & natural gas and refined/ processed products from one place to another. This includes both termperature controlled and non-temperature controlled logistics, as and when required according to the shelf life of goods being transported or stored.
- Producer Price Inflation - It indicates inflation from viewpoint of the producers viz. the average selling price received for their output over a period of time. Annual change (YoY) of producer price index is reported as wholesale price inflation in the "Inflation" industry trend. As WPI captures dynamic price movements in most comprehensive way, it is widely used by governments, banks, industry, business circles and is deemed important in formulation of trade, fiscal and other economic policies. The data has been used in adjunction to consumer price inflation for better understanding the inflationary environment.
- Segmental Revenue - Segmental Revenue has been triangulated or computed and presented for all the major players in the market. It refers to the courier, express, and parcel (CEP) market specific revenue earned by the company, over the base year of study, in the geography studied (country or region as per the scope of report). It is computed through the study and analysis of major parameters like financials, service portfolio, employee strength, fleet size, investments, number of countries present in, major economies of concern, etc. that have been reported by the company in its annual reports, webpage. For companies having scarce financial disclosures, paid databases like D&B Hoovers, Dow Jones Factiva have been resorted to and verified through industry/expert interactions.
- Transport and Storage Sector GDP - Value and growth of Transport and Storage Sector GDP has a direct relation to the freight and logistics market size. Hence, this variable has been studied and presented over the review period, in value terms (USD) and as share % of total GDP, in this industry trend. The data has been supported by concise and relevant commentary around the investments, developments, and current market scenario.
- Trends in E-Commerce Industry - Enhanced internet connectivity and boom in smartphone penetration, coupled with increasing disposable incomes, has led to a phenomenal growth in the e-commerce market globally. Online shoppers require fast and efficient delivery of their orders leading to an increase in the demand for logistics services especially e-commerce fulfilment services. Hence, the Gross Merchandise Value (GMV), historial and projected growth, breakup of major commodity groups in e-commerce industry for the studied geography (country or region as per scope of the report) have been analysed and presented in this industry trend.
- Trends in Manufacturing Industry - Manufacturing industry involves the transformation of raw materials into finished products, while logistics industry ensures the efficient flow of raw materials to the factory, and the transport of manufactured products to the distributors & consumers. Demand-Supply of both industries are highly cross-linked and critical for a seamless supply chain. Hence, the Gross Value Added (GVA), breakup of GVA into major manufacturing sectors, and growth of manufacturing industry over the review period have been analysed and presented, in this industry trend.
- Wholesale and Retail Trade (Offline) - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the wholesalers and retailers, through offline sales channel, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments primarily engaged in wholesaling or retailing merchandise, generally without transformation, and rendering services incidental to the sale of merchandise. Logistics Service Providers (LSPs) plays a crucial role in the reliable movement of supplies to and finished products from production houses to the distributors and finally to the end customer covering activites like material sourcing, transportation, order fulfillment, warehousing & storage, demand forecasting, inventory management etc.
| Keyword | Definition |
|---|---|
| Axle Load | The axle load refers to the total load (weight) bearing on the roadway through wheels connected to a given axle. Across the globe, there are systems in place to ensure axle load monitoring, wherein surpassing the defined limits set by the concerned regulatory authority can lead to penalty/fine. For transportation of goods via road this can be an important determinant of costs as knowledge about the axle load limits can be used to (i) load the vehicle optimally for maximizing profits (ii) avoid exceeding the same and hence the probable fines associated (iii) avoid wear and tear of the vehicle (iv) avoid damage to pavement resulting in noticeable public maintenance and repair costs (v) achieve better turnaround time. |
| Back Haul | Backhaul is the return movement of a transport vehicle from its original destination to its original point of departure, and can include full, partial, or empty truck loads (all or part of the way) depending on the visibility of the local freight ecosystem. In this regard, transportation of empty containers to the point of origin, known as deadheading is also a significant factor, considering the supply/container shortages across the geographies, resulting in cost escalation and under optimized profit potential attainment. Generally, the carriers offer discounts on the backhaul, to secure freight for the trip. |
| Bill of Lading (BOL) | A bill of lading is a legal contract document issued by a carrier to a shipper to acknowledge reception of their cargo, and is evidence for the contract of carriage between the two parties. Broadly it details the (i) type, quantity, and other specifications of the goods being carried (ii) destination, and terms & conditions of the shipment (iii) carrier and drivers with all the necessary information to process the shipment, which can be used for insurance and customs clearance purposes (iv) assurance that the consignment is damage-free and ready to be shipped to the consignee. In this regard, a house bill of lading (HBL) is a document issued by a freight forwarder or a non-vessel operating common carrier (NVOCC) to acknowledge receipt of items for shipment (to a shipper). If shipments from several shippers are involved a master bill of lading (MBL) might be involved which is a consolidated version of the same for all the shipments being taken care of by the carrier (to a common destination) and might be issued by the carrier to the freight forwarder or the shipper (depending on who books the transport). |
| Bunkering | Bunkering is the process of supplying fuel to power the propulsion system of a ship. It includes the logistics of loading and distributing the fuel among available shipboard tanks. In this regard, (i) Bunker fuel is technically any type of fuel oil used aboard ships. It gets its name from the containers on ships and in ports that it is stored in; in the days of steam they were coal bunkers but now they are bunker-fuel tanks, (ii) Bunker refers to the spaces (Tank) on board a vessel to store fuel, (iii) Bunker trader refers to a person dealing in trade of bunker (fuel), (iv) Bunker call is made when a cargo ship anchors or berths in a port to take on bunker oil or supplies, (v) Bunkering service is the supply of a requested quality and quantity of bunkers to a ship. Bunkering is signficant from point of view of freight rates applicable to the shipper as Bunker Contribution (BUC)/ Fuel Adjustment Factor (FAF)/ Bunker Adjustment Factor (BAF) are applied by shipping lines to offset the effect of fluctuations in the cost of bunkers. |
| Cabotage | Transport by a vehicle registered in a country, performed on the national territory of another country. Cabotage law may restrict domestic cargo traffic to be carried in its own nationally registered, and sometimes built and crewed vehicles, though regulations vary across industries/commodity groups/countries and sometimes specify maximum allowable percentage of cabotage that can be serviced by foreign registered fleet. |
| C-commerce | Collaborative commerce (also known as C-commerce), (i) describes electronically enabled business interactions among an enterprise’s internal personnel, business partners and customers throughout a trading community (industry, industry segment, supply chain or supply chain segment); (ii) is the optimization of supply and distribution channels to capitalize on the global economy by using new technology efficiently. Advantages of C-commerce, to detail few include (i) maximization of organization's efficiency and profitability (ii) technology integration with physical channels to allow companies to work together (iii) increased information exchange such as inventory and product specifications, using the web as an intermediary (iv) increased competitiveness by reaching a broader audience. Examples of C-commerce, also known as peer-to-peer commerce, include (i) companies that allow consumers to rent things from each other, or marketplaces, such as Meta (formerly Facebook) Marketplace, that allow the sale of used goods; (ii) DoorDash teamed up with many national brands, such as McDonald’s and Chipotle, to offer fast food delivery, building their business model on c-commerce. They have since expanded their delivery service from restaurants to retailers and even offer 'fleets' of drivers to businesses. |
| Courier | A business/company that delivers packages/parcels/shipments (upto 70 kgs) including quick door to door pickup and delivery service for goods or documents, domestically or internationally, on a commercial contract basis. Example, DHL Group, FedEx, United Parcel Service of America, Inc., USPS, International Distributions Services, J&T Express, SF Express among several others |
| Cross docking | Cross docking is a practice in logistics management that includes unloading incoming delivery vehicles and loading the materials directly into outbound delivery vehicles, omitting traditional warehouse logistical practices and saving time and money. It requires close synchronization of both inbound and outbound movements. It is highly significant in reduction of costs pertaining to warehousing & storage (and the associated Value Added Services). |
| Cross Trade | International transport between two different countries performed by a vehicle registered in a third country. A third country is a country other than the country of loading/embarkation and the country of unloading/disembarkation. Cross Trade law may restrict international cargo traffic to be carried by respective country's registered vehicles, and sometimes built and crewed vehicles, though regulations vary across industries/commodity groups/countries and sometimes specify maximum allowable percentage of cross trade that can be serviced by foreign registered fleet. |
| Customs Clearance | The process of declaring and clearing cargoes through customs. It includes the procedures involved in getting cargo released by Customs through designated formalities such as presenting import license/permit, payment of import duties and other required documentations by the nature of the cargo. In this regard, a customs broker is a person or company licensed by the respective department of the country to act on behalf of freight importers and exporters. |
| Dangerous Goods | Dangerous goods (or hazardous materials or HAZMAT) include flammable liquids/solids, gases (compressed, liquified, dissolved under pressure), corrosives, oxidising substances, explosive substances and articles, substances which on contact with water emit flammable gasses, organic peroxides, toxic substances, infectious substances, radioactive materials, miscellaneous dangerous goods and articles. |
| First mile Delivery | First mile delivery refers to the (i) first stage of the freight/shipment/cargo/courier transportation (ii) the transportation of goods from a merchant’s premises or warehouse to the next fulfillment centre/warehouse/hub from where the goods are forwarded (iii) shipping goods from local distribution centers to stores (For retailers) (iv) transportation of finished goods from a plant or a factory to a distribution center (For manufacturers), (v) pick up of goods from the end-customer’s home or store followed by movement to a warehouse or storage location (movers and packers), (vi) process where goods are picked up from a retailer and then transferred to third-party logistics providers or courier service providers to be delivered to the end-consumer (e-commerce). Once the package reaches the next warehouse or the courier’s hub, it is then sorted and transported further until it reaches the customer’s doorstep. Example, if one chooses UPS as a courier, first-mile delivery will be the product being delivered from manufacturer's/retailer's warehouse to the UPS’s warehouse/ fulfilment centre. |
| Last Mile Delivery | Last mile delivery refers to the very last step of the delivery process when a parcel is moved from a transportation hub (warehouse or a distribution center or fulfillment centre) to its final destination, which usually is a personal residence/retail store/ business, or parcel locker. It accounts for around half of the total cost involved in entire process of first mile, middle mile, and last mile delivery, though it can vary shipment to shipment, based on commodity, business model and similar factors. |
| Milkrun | A Milk Run is a delivery method used to transport mixed loads from various suppliers to one customer, using lean management principles applied to logistics. Instead of each supplier sending a truck every week to meet the needs of one customer, one truck (or vehicle) visits the suppliers to pick up the loads for that customer. This method of transport got its name from the dairy industry practice, where one tanker used to collect milk from several dairy farms for delivery to a milk processing company. A milk run can be a more efficient way to handle logistics but require proper planning. If the route involves products from different companies, there is need for an agreement about cost-sharing and other aspects of the cooperative delivery arrangement. Once the group settles these issues, this delivery method can save time and money for everyone by pooling operation costs and resources. |
| Multi country consolidation | Multi-Country Consolidation (MCC) is a cost-effective solution that consolidates one's cargo from different countries of origin to build Full Container Loads (FCL). MCC is most suitable for companies that import light volumes of goods from multiple countries but want to take advantage of the more economic FCL freight rates. Apart from costing some of the other advantages include (i) flexibility to choose suppliers from a wider range of origin countries without worrying about the logistics to final destination from each origin, (ii) ability to pick the most suitable suppliers from many different countries for one's business operations. The increase in one's sourcing options by MCC provides the kind of flexibility needed in competitive global markets. |
| Q-commerce | Q-commerce, also referred to as quick commerce, is a type of e-commerce where emphasis is on quick deliveries, typically in less than an hour. The companies providing Q-Commerce services might have vertically intergrated model or might be using third party delivery platforms (outsourced logistics). It has advantages like (i) competitve USP, (ii) potential to earn greater profit margins, (iii) better customer experience, (iv) guaranteed availability of products, (v) traceability, and (vi) scaleability. |
| ReverseLogistics | Reverse logistics is a type of supply chain management that moves goods from customers back to the sellers or manufacturers and may involve ciruclar economy principles (3Rs) viz. recycling, reuse (repurposing, reselling), reducing or repairing. In this regard, reverse commerce (or Recommerce) is the selling of previously owned items through physical or online marketplaces/distribution channels to buyers who reuse, recycle or resell them. |
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Research Methodology
Mordor Intelligence follows a four-step methodology in all our reports.
- Step-1: Identify Key Variables: In order to build a robust forecasting methodology, the variables and factors identified in Step-1 are tested against available historical market numbers. Through an iterative process, the variables required for market forecast are set and the model is built on the basis of these variables.
- Step-2: Build a Market Model: Market-size estimations for the forecast years are in nominal terms. Inflation is considered to be a part of the pricing, and the average selling price (ASP) is varying throughout the forecast period for each country
- Step-3: Validate and Finalize: In this important step, all market numbers, variables and analyst calls are validated through an extensive network of primary research experts from the market studied. The respondents are selected across levels and functions to generate a holistic picture of the market studied.
- Step-4: Research Outputs: Syndicated Reports, Custom Consulting Assignments, Databases & Subscription Platforms
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