How big is the UCaaS In Retail Market?

The UCaaS In Retail Market size is expected to reach USD 14.61 billion in 2024 and grow at a CAGR of 21.54% to reach USD 38.75 billion by 2029. Read More

What is the current UCaaS In Retail Market size?

In 2024, the UCaaS In Retail Market size is expected to reach USD 14.61 billion. Read More

Who are the key players in UCaaS In Retail Market?

RingCentral Inc., 8X8 Inc., Verizon Communications Inc., Mitel Networks Corporation and Comcast Corporation are the major companies operating in the UCaaS In Retail Market. Read More

Which is the fastest growing region in UCaaS In Retail Market?

North America is estimated to grow at the highest CAGR over the forecast period (2024-2029). Read More

Which region has the biggest share in UCaaS In Retail Market?

In 2024, the North America accounts for the largest market share in UCaaS In Retail Market. Read More

What years does this UCaaS In Retail Market cover, and what was the market size in 2023?

In 2023, the UCaaS In Retail Market size was estimated at USD 11.46 billion. The report covers the UCaaS In Retail Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the UCaaS In Retail Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029. Read More

UCaaS In Retail Market Share

Statistics for the 2023 & 2024 UCaaS In Retail market share, created by Mordor Intelligence™ Industry Reports. UCaaS In Retail share report includes a market forecast to 2029 and historical overview. Get a sample of this industry share analysis as a free report PDF download.

Market Share of UCaaS In Retail Industry

The unified communications-as-a-service (UCaaS) market in the retail sector demonstrates a moderate level of competitiveness. Companies within this market are actively engaged in strategic innovation, collaborative efforts, and expansion endeavors to offer sustainable solutions that can effectively contend with the intensifying competition.

In February 2023, RingCentral made a significant announcement regarding its extended strategic partnership with Avaya. Under this agreement, Avaya Cloud Office by RingCentral (ACO) continues to serve as Avaya's exclusive multi-tenanted UCaaS solution for its customers. This extension of their multi-year partnership involves minimum seat commitments and an improved incentive structure aimed at expediting the migration of customers to the ACO platform.

In March 2022, 8x8 introduced an important enhancement to its offerings by unveiling 8x8 Conversation IQ. This extension of their services brings formal contact center capabilities, including quality management and speech analytics, to all users of the 8x8 cloud communications platform.