Telecom Managed Services Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

The Report Covers Telecom Managed Services Market Analysis and it is Segmented by Organization Size (Large Enterprises, Small and Medium Enterprises), Service Type (Managed Data Center Services, Managed Security Services, Managed Network Services, Managed Data and Information Services), and Geography. The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

Telecom Managed Services Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

Telecom Managed Services Market Size

Telecom Managed Services Market Summary
Study Period 2021 - 2030
Market Size (2025) USD 28.76 Billion
Market Size (2030) USD 48.89 Billion
CAGR (2025 - 2030) 11.19 %
Fastest Growing Market Asia Pacific
Largest Market North America
Market Concentration High

Major Players

Telecom Managed Services Market Major Players

*Disclaimer: Major Players sorted in no particular order

Compare market size and growth of Telecom Managed Services Market with other markets in Technology, Media and Telecom Industry

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Telecom Managed Services Market Analysis

The Telecom Managed Services Market size is estimated at USD 28.76 billion in 2025, and is expected to reach USD 48.89 billion by 2030, at a CAGR of 11.19% during the forecast period (2025-2030).

The telecom sector is a significant market for managed services due to the high rate of various technological adoptions, increased frequency of confirmation of the BYOD policy (to make business operations much more comfortable and controllable), and the increased need for high-end security due to the rapidly increasing data among the organizations.

  • The telecom industry observed extensive growth during the past few years. Telecommunication companies are constantly pressured to deliver innovative services at lower costs to retain their customers in the competitive market. The factors, such as the constant requirement for network optimizations and the significant level of network performance, advancements in technologies, such as SDN, 5G, and NFV, growing smartphone usage and BYOD trends, and the growing number of cyber-attacks, will further encourage the growth of the telecom managed services market during the forecast period.
  • Since telecom businesses are increasing rapidly, enterprises frequently rely on MSPs (Managed Service Providers). An MSP helps enterprises achieve excellent business outcomes by providing a significant level of service. The companies mostly face several challenges in terms of revenue, business transformation, cost implementation, and heightened competition in the marketplace in the telecom sector, due to which they depend on MNOs and CSPs. Moreover, various SD-WAN-managed service providers distinguish themselves with a broad range of security offerings. For instance, Cato Networks gives a cloud-native platform that includes NGFW, Advanced Threat Prevention, CloudSecure Web Gateway, Mobile Access Protection, and Managed Threat Detection and Response service.
  • Telecom companies are also acquiring managed service providers to gain a more significant market share. For instance, recently this year, Networking systems, services, and software provider Ciena Corporation revealed that it had signed a binding agreement to buy privately held Tibit Communications, Inc. with headquarters in Petaluma, California, as well as privately held Benu Networks, Inc. with offices in Burlington, Massachusetts. Tibit and Benu mainly focus on simplifying broadband access networks with enhanced subscriber management and next-generation PON technologies.
  • Determinants, such as security concerns related to the confidentiality of data of businesses that are outsourcing the business and assuring the optimum business functionality of the clients, are expected to restrict the market growth during the forecast period.
  • However, due to the COVID-19 outbreak, operational services, like telecom managed services and support services, were affected globally. Moreover, due to this pandemic, a broad range of firms has significantly undergone a long-term work-from-home culture. Hence, most organizations are turning to service providers for their ability to minimize various security-related risks with the value-added service they offer, which drives the market exponentially.

Telecom Managed Services Industry Overview

The telecom-managed services market is consolidated, and significant players dominate it. Primary vendors across various verticals are planning for considerable investments in this market. As a result, the market is poised to grow at an extraordinary rate in the upcoming years. The principal players are embracing several organic and inorganic growth strategies, like mergers and acquisitions, collaboration and partnerships, and joint ventures, to gain a strong position in the market. Some of the critical development in the market are:

  • November 2022 - Agility Communications Group, a provider in the telecommunications sector, has been acquired by BlackPoint IT Services. The key reason behind this is to provide end-to-end IT services and telecoms with even more comprehensive capabilities to assist their clientele across the United States and their branch offices in Asia and Europe.
  • August 2022 - As part of its flagship retail program, Verizon and Nova Credit, the top consumer-permission credit agency in the world, have announced that they have expanded their partnership to conduct foreign credit checks for clients new to the country over the phone and in some Verizon stores. With the help of this cooperation, Verizon will be able to pull prospective customers' international credit files and convert them into credit scores that could make them eligible for financing.

Telecom Managed Services Market Leaders

  1. Cisco Systems, Inc.

  2. Huawei Technologies Co., Ltd.

  3. International Business Machines Corporation

  4. Telefonaktiebolaget LM Ericsson

  5. Verizon Communications Inc.

  6. *Disclaimer: Major Players sorted in no particular order
Telecom Managed Services Market Concentration
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Telecom Managed Services Market News

  • December 2022 - Endeavor Managed Services, a pioneering provider of managed services platforms for digital transformation, announced the acquisition of SOVA Inc. The acquisition combines the overall strengths of a global transformation company with 5G connectivity and digital transformation capabilities.
  • November 2022 - A prominent provider of technology services and consultancy, Wipro Limited and Verizon Business have launched a global Network-as-a-Service (NaaS) alliance that would hasten business network modernization and cloud transition. Through the multi-year partnership, Wipro will be able to move customers away from the manual processes of deploying hardware, software, and services towards a self-healing, highly secure network service environment.

Telecom Managed Services Market Report - Table of Contents

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Value Chain Analysis
  • 4.3 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.3.1 Bargaining Power of Suppliers
    • 4.3.2 Bargaining Power of Buyers
    • 4.3.3 Threat of New Entrants
    • 4.3.4 Threat of Substitutes
    • 4.3.5 Intensity of Competitive Rivalry
  • 4.4 Assessment of the Impact of COVID-19 on the Telecom Managed Services Market

5. MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Demand for Enhanced Operational Efficiency, Security, and Agility in Telecom Business Process
    • 5.1.2 Cost Minimization in Managing Enterprise Infrastructure
  • 5.2 Market Restraints
    • 5.2.1 Assuring the Optimum Business Functionality of the Customers

6. MARKET SEGMENTATION

  • 6.1 By Organization Size
    • 6.1.1 Large Enterprises
    • 6.1.2 Small and Medium Enterprises
  • 6.2 By Service Type
    • 6.2.1 Managed Data Center Services
    • 6.2.2 Managed Security Services
    • 6.2.3 Managed Network Services
    • 6.2.4 Managed Data and Information Services
    • 6.2.5 Other Service Types (Managed Communication Services and Managed Mobility Services)
  • 6.3 Geography
    • 6.3.1 North America
    • 6.3.2 Europe
    • 6.3.3 Asia Pacific
    • 6.3.4 Latin America
    • 6.3.5 Middle-East & Africa

7. COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles*
    • 7.1.1 Cisco Systems Inc.
    • 7.1.2 Huawei Technologies Co. Ltd
    • 7.1.3 International Business Machines Corporation
    • 7.1.4 Telefonaktiebolaget LM Ericsson
    • 7.1.5 Verizon Communications Inc.
    • 7.1.6 AT&T Inc.
    • 7.1.7 NTT Data Corporation
    • 7.1.8 Unisys Corporation
    • 7.1.9 Comarch SA
    • 7.1.10 GTT Communications Inc.
    • 7.1.11 Amdocs Inc.
    • 7.1.12 ZTE Corporation
    • 7.1.13 Nokia Corporation
    • 7.1.14 Tech Mahindra Limited
    • 7.1.15 Fujitsu Limited

8. INVESTMENT ANALYSIS

9. MARKET OPPORTUNITIES AND FUTURE TRENDS

**Subject to Availability
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Telecom Managed Services Industry Segmentation

Managed services refer to a concept where a third-party service provider manages an organization's in-house, day-to-day management functions. Telecom-managed services allow organizations to minimize their costs in business operations, focusing more on fundamental techniques and essential business exercises, cutting down dangers primarily related to business operations, and upgrading operational precision and effectiveness.

The Telecom Managed Services Market is Segmented by Organization Size (Large Enterprises, Small and Medium Enterprises), Service Type (Managed Data Center Services, Managed Security Services, Managed Network Services, Managed Data and Information Services), and Geography. The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

By Organization Size Large Enterprises
Small and Medium Enterprises
By Service Type Managed Data Center Services
Managed Security Services
Managed Network Services
Managed Data and Information Services
Other Service Types (Managed Communication Services and Managed Mobility Services)
Geography North America
Europe
Asia Pacific
Latin America
Middle-East & Africa
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Telecom Managed Services Market Research FAQs

How big is the Telecom Managed Services Market?

The Telecom Managed Services Market size is expected to reach USD 28.76 billion in 2025 and grow at a CAGR of 11.19% to reach USD 48.89 billion by 2030.

What is the current Telecom Managed Services Market size?

In 2025, the Telecom Managed Services Market size is expected to reach USD 28.76 billion.

Who are the key players in Telecom Managed Services Market?

Cisco Systems, Inc., Huawei Technologies Co., Ltd., International Business Machines Corporation, Telefonaktiebolaget LM Ericsson and Verizon Communications Inc. are the major companies operating in the Telecom Managed Services Market.

Which is the fastest growing region in Telecom Managed Services Market?

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2025-2030).

Which region has the biggest share in Telecom Managed Services Market?

In 2025, the North America accounts for the largest market share in Telecom Managed Services Market.

What years does this Telecom Managed Services Market cover, and what was the market size in 2024?

In 2024, the Telecom Managed Services Market size was estimated at USD 25.54 billion. The report covers the Telecom Managed Services Market historical market size for years: 2021, 2022, 2023 and 2024. The report also forecasts the Telecom Managed Services Market size for years: 2025, 2026, 2027, 2028, 2029 and 2030.

Telecom Managed Services Industry Report

The telecommunication managed services market is witnessing remarkable growth, fueled by the necessity for improved operational efficiency, security, and agility within telecom business processes. As the sector grapples with swiftly evolving technologies, heightened competition, and cost management, the adoption of managed services in telecommunications emerges as a strategic imperative. These services are pivotal in slashing the costs of managing enterprise infrastructure and empower telecom companies to concentrate on their core activities, thus mitigating operational risks. The market, diverse in service types, organization sizes, and geographical reach, spans from managed data center to security services, further propelled by the surge in cloud computing usage. This evolution is crucial for telecom sectors aiming to refine business processes and leverage technology more effectively. Amidst the technological convergence of the Internet of Things (IoT) and 5G, the demand for telecommunication-managed services is set to soar, keeping the market landscape competitive and dynamic. For detailed insights, Mordor Intelligence™ Industry Reports offer a comprehensive analysis, including market share, size, revenue growth, and forecasts, available as a free report PDF download, highlighting the vibrant future of telecommunication managed services.