Taiwan E-commerce Market Size (2024 - 2029)

The Taiwan E-commerce market is experiencing significant growth, driven by high smartphone penetration and advanced distribution services. The market's expansion is further fueled by the increasing preference of younger shoppers for online retail, particularly for timely delivery of household items. Despite challenges such as security and privacy concerns, which are more pronounced due to cultural factors and an underdeveloped legal framework, the market continues to evolve. The integration of online and offline resources by brick-and-mortar retailers and the popularity of mobile payments are enhancing the consumer shopping experience. The shift in consumer behavior, accelerated by the COVID-19 pandemic, has led to lasting changes in shopping frequency and preferences, contributing to the market's growth trajectory.

Market Size of Taiwan E-commerce Industry

Taiwan E-commerce Market Overview
Study Period 2019 - 2029
Base Year For Estimation 2023
Forecast Data Period 2024 - 2029
Historical Data Period 2019 - 2022
CAGR 9.60 %
Market Concentration Medium

Major Players

rd-img

*Disclaimer: Major Players sorted in no particular order

Taiwan E-commerce Market Analysis

The Taiwan E-commerce market is expected to register a CAGR of 9.6% during the period 2022-2027. The primary factor driving the growth of the market in the region is the high smartphone penetration and well-developed distribution services, among others.

  • As Taiwan's E-commerce market continues to grow, an increasing number of younger shoppers choose to shop at online retailers. The focus on timely deliveries of household items, including the likes of groceries, has significantly driven their sales on the e-commerce channels. Furthermore, these online platforms have redefined and set new standards of consumer expectations creating new growth prospects for the vendors of the market.
  • With advancements in supply chain systems and a change in consumer behavior, online shoppers are gaining more confidence in purchasing food and beverage products online, though challenges persist for perishable products. Furthermore, More brick-and-mortar retail vendors are investing heavily to integrate their online and offline resources to provide consumers with a more user-friendly shopping environment in the region.
  • Online shoppers in the region have several payment options for their e-commerce purchases, such as mobile payment, credit card, cash, and Electronic stored value cards. Furthermore, mobile payment is the most preferred option for E-commerce purchases, followed by card payments. Mobile payment is gaining popularity as the smartphone penetration rate in the region is very high.
  • The most significant factor impacting the growth of the E-commerce market is the perceived lack of security and privacy issues associated with online shopping. Taiwanese firms are particularly wary of this issue, probably more for cultural reasons and the underdeveloped legal framework protecting electronic shopping. These factors can hamper the growth of the E-commerce market in the region.
  • During the COVID-19 pandemic, more physical consumption was forced to be transferred online, and more Physical retailers and brand owners are actively deploying online shopping channels, attracting more consumers to continue to shift, causing long-term changes in consumers' online shopping behavior and widely affecting their shopping frequency, items and amount in the region.

Taiwan E-commerce Industry Segmentation

E-commerce is the buying and selling goods and services over the internet through online shopping. However, e-commerce is often used to describe all the seller's efforts in selling products directly to consumers. It begins when potential customers learn about a product, buy it, use it, and ideally maintain lasting customer loyalty.

The study also tracks the key market parameters, underlying growth influencers, and major vendors operating in the industry, which supports the market estimations and growth rates over the forecast period in Taiwan. The study further analyzes the overall impact of COVID-19 on the ecosystem. The scope of the report encompasses market sizing and forecast for segmentation by B2B and B2C, in which the B2C channel is further segmented by application.

By B2C E-commerce
Market Size (GMV) for the Period of 2017-2027
Market Segmentation - by Application
Beauty and Personal Care
Consumer Electronics
Fashion and Apparel
Food and Beverages
Furniture and Home
Others (Toys, DIY, Media, etc.)
By B2B E-commerce
Market Size for the Period of 2017-2027
Need A Different Region Or Segment?
Customize Now

Taiwan E-commerce Market Size Summary

The Taiwan e-commerce market is experiencing robust growth, driven by high smartphone penetration and a well-developed distribution network. The shift in consumer behavior, particularly among younger shoppers, has led to an increased preference for online shopping, with a focus on timely delivery of household items like groceries. This shift has set new consumer expectations and created growth opportunities for e-commerce vendors. The market is also witnessing a rise in confidence among consumers to purchase food and beverages online, although challenges remain for perishable goods. Brick-and-mortar retailers are increasingly integrating online and offline resources to enhance the shopping experience. The availability of multiple payment options, especially mobile payments, is further facilitating this growth, although concerns about security and privacy continue to pose challenges.

The e-commerce sector in Taiwan is becoming more competitive, with major players like Shopee, PChome, Momo, and Ruten dominating the market. The rise of mobile commerce, supported by high mobile connection rates and the popularity of mobile shopping apps, is significantly contributing to market expansion. Social media, particularly Facebook, plays a crucial role in digital marketing, helping e-merchants reach a wider audience cost-effectively. Major sales events like Double 11 and Double 12 drive significant online traffic and revenue. The market is moderately consolidated, with intense competition as new entrants like Coupang expand their operations. The ease of digital payment solutions and the growing number of mobile connections are expected to further boost the e-commerce market in Taiwan over the forecast period.

Explore More

Taiwan E-commerce Market Size - Table of Contents

  1. 1. MARKET INSIGHTS

    1. 1.1 Market Overview

    2. 1.2 Industry Attractiveness - Porter's Five Forces Analysis

      1. 1.2.1 Bargaining Power of Suppliers

      2. 1.2.2 Bargaining Power of Buyers/Consumers

      3. 1.2.3 Threat of New Entrants

      4. 1.2.4 Threat of Substitute Products

      5. 1.2.5 Intensity of Competitive Rivalry

    3. 1.3 Key Market Trends and Share of E-commerce of Total Retail Sector

    4. 1.4 Impact of COVID-19 on the E-commerce Sales

  2. 2. MARKET SEGMENTATION

    1. 2.1 By B2C E-commerce

      1. 2.1.1 Market Size (GMV) for the Period of 2017-2027

      2. 2.1.2 Market Segmentation - by Application

        1. 2.1.2.1 Beauty and Personal Care

        2. 2.1.2.2 Consumer Electronics

        3. 2.1.2.3 Fashion and Apparel

        4. 2.1.2.4 Food and Beverages

        5. 2.1.2.5 Furniture and Home

        6. 2.1.2.6 Others (Toys, DIY, Media, etc.)

    2. 2.2 By B2B E-commerce

      1. 2.2.1 Market Size for the Period of 2017-2027

Taiwan E-commerce Market Size FAQs

The Taiwan E-commerce Market is projected to register a CAGR of 9.60% during the forecast period (2024-2029)

Shopee Pte. Ltd., PChome Online, Ruten, Momo Com Inc and BigGo are the major companies operating in the Taiwan E-commerce Market.

Taiwan E-commerce Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)