Market Size of Sales Enablement Platform Industry
Study Period | 2019 - 2029 |
Market Size (2024) | USD 3.50 Billion |
Market Size (2029) | USD 8.79 Billion |
CAGR (2024 - 2029) | 20.23 % |
Fastest Growing Market | Asia Pacific |
Largest Market | North America |
Market Concentration | Medium |
Major Players*Disclaimer: Major Players sorted in no particular order |
Sales Enablement Platform Market Analysis
The Sales Enablement Platform Market size is estimated at USD 3.5 billion in 2024, and is expected to reach USD 8.79 billion by 2029, growing at a CAGR of 20.23% during the forecast period (2024-2029).
Organizations across industries are adopting the sales enablement platform, enabling their sales and marketing teams to enhance their efficiencies in various areas, including sales communication, content management, onboarding, and training.
- Internal and external market/competitive forces are driving the need for Sales Enablement within Mid-sized Enterprises as it aligns marketing and sales operations, processes, content, roles, and responsibilities with technology and systems. Depending on the seller's maturity, these platforms envisage enablement right from product-level information to advanced analytics, enabling superior lead conversion ratios.
- Sales enablement tools ensure that any sales representative can find the appropriate content, submit it to prospects, and track prospect engagement within that piece of content by combining intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. For instance, MindTickle provides a sales readiness platform to gain the ability to develop, coach, and improve the performance of sales representatives independent of their location and reduces sales ramp by 60%.
- In recent years, digital sales rooms (DSRs) are gaining traction. Further, it is expected that an increase in awareness regarding the DSRs would result in their significant adoption. They are expected to be offered by sales enablement platform vendors through persistent microsites for internal or external collaboration, embedded video conferencing, and engagement, sentiment, and emotional analysis. Showpad has already made headway in delivering on this vision with its Shared Spaces, dedicated microsites for buyer-seller collaboration, and as the first in the industry to support 3D models and augmented reality for more immersive product demonstrations.
- Due to the outbreak of COVID-19, there is a slowdown across various world economies due to a temporary halt in production. Thus, every industry has a trickle-down effect, including the sales enablement market. Triggered by the COVID19 crisis, sales enablement challenges and opportunities have become more apparent than ever. To survive in such critical times, sales enablement has to be integrated with the digital transformation strategy. In the long run, aligning all internal selling processes to relevant customer journeys is essential to implement a foundation for effective sales enablement.
- Many employers globally began transitioning to remote work in 2020 to keep operations running amid the pandemic. While working from home was initially a result of health and safety concerns, many employees enjoyed the change of pace. For instance, according to the State Of Remote Work In 2021: A Survey Of The American Workforce, by GoodHire, based on 3500 workers, 68% of respondents prefer to work remotely over in-office work.
Sales Enablement Platform Industry Segmentation
Sales enablement is a strategic, cross-functional discipline designed to increase sales results and productivity by providing integrated content, training, and coaching services for salespeople and front-line sales managers along the entire customer's buying journey, powered by technology.
The Sales Enablement Platform Market is Segmented by Component (Platform and Services), Organization Size (Large Enterprises and Small and Medium-Sized Enterprises), Deployment Type (Cloud and On-premises), End-user Industry (BFSI, Consumer Goods and Retail, IT and Telecom, Media and Entertainment, Healthcare and Life Sciences and Manufacturing), and Geography.
Component | |
Platform | |
Services |
Organization Size | |
Large Enterprises | |
Small and Medium-Sized Enterprises |
Deployment Mode | |
Cloud-based | |
On-premises |
End-user Industry | |
BFSI | |
Consumer Goods and Retail | |
IT and Telecom | |
Media and Entertainment | |
Healthcare and Life Sciences | |
Manufacturing | |
Other End-user Industries |
Geography | |
North America | |
Europe | |
Asia-Pacific | |
Latin America | |
Middle-East and Africa |
Sales Enablement Platform Market Size Summary
The sales enablement platform market is experiencing significant growth as organizations across various industries adopt these tools to enhance the efficiency of their sales and marketing teams. These platforms facilitate improved sales communication, content management, onboarding, and training, aligning marketing and sales operations with technology and systems. The rise of digital sales rooms and the increasing importance of mobile devices and reliable internet access have transformed the buyer-seller relationship, creating deeper sales channels and opportunities for market expansion. The COVID-19 pandemic has further highlighted the need for sales enablement, prompting companies to integrate these platforms into their digital transformation strategies to align internal selling processes with customer journeys.
In North America, the market is nearing maturity, with companies focusing on automating sales processes to improve deal closure rates. The deployment of cloud-based sales enablement platforms is expected to drive growth in Canada by providing actionable insights. The market is characterized by competitive dynamics, with major players expanding their customer base internationally through strategic collaborations and investments in product development. Partnerships and acquisitions, such as those by APX Stream, Inc. and Upland Software, Inc., are enhancing the capabilities of sales enablement platforms, enabling companies to engage customers more effectively and drive revenue growth.
Sales Enablement Platform Market Size - Table of Contents
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1. MARKET DYNAMICS
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1.1 Market Overview
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1.2 Industry Attractiveness - Porter's Five Forces Analysis
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1.2.1 Bargaining Power of Suppliers
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1.2.2 Bargaining Power of Consumers
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1.2.3 Threat of New Entrants
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1.2.4 Intensity of Competitive Rivalry
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1.2.5 Threat of Substitute Products
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1.3 Assessment of Impact of COVID-19 on the Industry
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2. MARKET SEGMENTATION
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2.1 Component
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2.1.1 Platform
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2.1.2 Services
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2.2 Organization Size
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2.2.1 Large Enterprises
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2.2.2 Small and Medium-Sized Enterprises
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2.3 Deployment Mode
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2.3.1 Cloud-based
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2.3.2 On-premises
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2.4 End-user Industry
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2.4.1 BFSI
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2.4.2 Consumer Goods and Retail
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2.4.3 IT and Telecom
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2.4.4 Media and Entertainment
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2.4.5 Healthcare and Life Sciences
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2.4.6 Manufacturing
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2.4.7 Other End-user Industries
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2.5 Geography
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2.5.1 North America
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2.5.2 Europe
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2.5.3 Asia-Pacific
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2.5.4 Latin America
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2.5.5 Middle-East and Africa
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Sales Enablement Platform Market Size FAQs
How big is the Sales Enablement Platform Market?
The Sales Enablement Platform Market size is expected to reach USD 3.50 billion in 2024 and grow at a CAGR of 20.23% to reach USD 8.79 billion by 2029.
What is the current Sales Enablement Platform Market size?
In 2024, the Sales Enablement Platform Market size is expected to reach USD 3.50 billion.