Pharmacy Automation Market Size & Growth Report – Industry Analysis, Share, Trends & Forecasts (2024 - 2029)

The Global Pharmacy Automation Market is Segmented by Product (Automated Medication Dispensing Systems, Automated Packaging and Labeling Systems, Automated Table-top Counters, Automated Storage and Retrieval Systems, and Other Products), End User (Inpatient Pharmacies, Outpatient Pharmacies, Retail Pharmacies, and Pharmacy Benefit Management Organizations and Mail-Order Pharmacies), and Geography (North America, Europe, Asia-Pacific, Middle East and Africa, and South America). This Industry Analysis covers Market Size and Value (in USD Billion) for the Above Segments.

Global Pharmacy Automation Market

The pharmacy automation market size is estimated at USD 6.58 billion in 2024 and is expected to reach USD 9.99 billion by 2029, growing at a CAGR of 8.83% during the forecast period (2024-2029), driven by the growing preference for decentralized distribution models with regard to pharmacies. Further, improved accuracy in medication dispensing reduces human errors, guarantees patients get the right dosages, and lowers the chances of adverse drug events. As telehealth gains traction, the demand for remote medication management and delivery surges. Consequently, automation solutions empower telepharmacies to handle prescriptions with greater efficiency, opening significant avenues in the global pharmacy automation industry and drawing interest from both newcomers and seasoned players.

Pharmacy Automation Market Summary
Study Period 2019 - 2029
Market Size (2024) USD 6.61 Billion
Market Size (2029) USD 10.04 Billion
CAGR (2024 - 2029) 8.71 %
Fastest Growing Market Asia Pacific
Largest Market North America

Major Players

Pharmacy Automation Market Major Players

*Disclaimer: Major Players sorted in no particular order

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Industry Dynamics

Specialty drugs, which are high-cost medications, address complex and chronic conditions such as rheumatoid arthritis, cancer, and multiple sclerosis. These drugs offer essential treatments and pave the way for emerging therapies. Given their complexity, specialty drugs necessitate careful handling, vigilant monitoring of clinical outcomes, and stringent cost controls. Automated pharmacy systems are well-equipped to meet these demands promptly. Consequently, as the demand for solutions that facilitate specialty drug prescriptions rises, the market for pharmacy automation storage systems and other devices is projected to experience a notable annual growth rate.

Furthermore, advancements in artificial intelligence, machine learning, and robotics have rendered pharmacy automation systems increasingly sophisticated, precise, and cost-effective. These technologies facilitate enhanced inventory management, predictive analytics, and improved patient interactions, bolstering the attractiveness of automated solutions. As a result, these technological strides are poised to fuel global pharmacy automation market growth in the years ahead.

Moreover, a shortage of pharmacists in numerous regions heightens the demand for automated solutions to manage repetitive and time-intensive tasks. This shift enables pharmacists to prioritize patient care and counselling, making the most of their limited workforce. Hence, this pharmacist shortage is projected to expand the market size of pharmacy automation systems.

However, despite the advantages of pharmacy automation systems, many healthcare providers remain hesitant to embrace IT-driven pharmacy management. A significant number of pharmacists believe they can manage without such assistance and are thus resistant to integrating automation into their dispensing routines. Furthermore, although pharmacy automation can reduce costs for pharmacies and hospitals and enhance their infrastructure, workflow, and management, the steep initial investment for implementing these systems is likely to pose a significant barrier to widespread adoption.

Global Pharmacy Automation Market Report Coverage

Market Size and Share Analysis:

By product, the automated storage and retrieval systems segment is expected to grow at a CAGR of 9.65% in the forecast period. In 2024, retail pharmacies within the end user segment are anticipated to dominate themarket, accounting for 65.09% of the share. Market research indicates it will grow to USD 6.28 billion by 2029. Due to the growing need for accuracy and efficiency in medication dispensing, the market is poised for growth.

A study published in the Journal of Medical Systems in April 2023 found that automated dispensing cabinets in Taiwan's intensive care units (ICUs) reduced prescription and dispensing errors. The same study highlighted that dispensing alerts, such as tall-man letters and dosage form notifications, mitigated confusion and emphasized double-checks before delivery. This underscores the pivotal role of pharmacy automation solutions in curbing medication errors, suggesting a bullish outlook for market growth in the near future.

Moreover, as market players continue to launch more products, the availability of advanced solutions is set to rise, fuelling the market's expansion. For instance, in October 2023, JVM, a global leader in pharmacy automation solutions, launched a robotic medication dispensing and packaging system, MENITH, in the European market. MENITH aimed at boosting productivity and efficiency by automating the placement of tablets and inspecting the resulting pouches, all through a single machine. Hence, technological advancements are anticipated to propel the market growth in the coming years.

Overview of Market Segments Covered:

Global Pharmacy Automation Market

In 2024, automated medication dispensing systems are expected to dominate the product segment, capturing a significant 34.96% market share of pharmacy automation. Projections indicate that this segment will grow to an estimated USD 3.45 billion by 2029. Automated medication dispensing systems play a crucial role in ensuring compliance with regulations. They offer secure and traceable access to controlled substances, coupled with precise record-keeping, underscoring their importance for regulatory adherence. A study published in the Journal of Pharmaceutical Health Care and Services in October 2022 evaluated the safety and efficiency of robotic dispensing systems in Japan. Researchers found that the introduction of robotic dispensing systems significantly reduced both prevented and unprevented dispensing errors, as well as the median time pharmacists spent per prescription. The same study highlighted a near-zero occurrence of critical errors, such as dispensing the wrong strength or drug, underscoring the system's potential to safeguard patient health.

Consequently, by enabling pharmacists to collaborate with automated dispensing robots and pharmacy support staff, the demand for robotic dispensing systems in healthcare facilities has surged. This advancement not only enhances the dispensing process but also bolsters the quality and safety of medications, potentially elevating clinical patient care. Hence, a growing demand for automated dispensing cabinets is anticipated in the coming years.

The pharmacy automation market is segmented by product and end user. By product, the market is segmented into automated medication dispensing systems, automated packaging and labeling systems, automated table-top counters, automated storage and retrieval systems, and other products. By end user, the market is segmented into inpatient pharmacies, outpatient pharmacy, retail pharmacies, and pharmacy benefit management organizations and mail-order pharmacies. To enhance customer satisfaction, retail pharmacies are turning to automation, aiming to cut down prescription wait times, boost accuracy, and optimize workflows.

Regional Market Scope of this Report:

In 2024, North America is expected to dominate the market, capturing a significant 56.66% of global pharmacy automation industry share. Projections indicate that North America pharmacy automation market growth is consistent with its value set to grow to an estimated USD 5.48 billion by 2029, witnessing significant growth. In North America, medication errors pose a significant challenge, resulting in heightened healthcare expenses and negative repercussions for patients. To address this, automation systems are being implemented to improve the accuracy of dispensing and packaging, reflecting the region's commitment to prioritizing patient safety and ensuring high-quality care. Therefore, the rise in the number of medication errors is likely to boost the demand for pharmacy automation systems in the region. For instance, as per the recent data published by SingleCare Administrators in January 2024, every year, the United States Food and Drug Administration receives over 100,000 reports concerning medication errors, which can take place in pharmacies, hospitals, and even at patients' homes. Further, as per the study published in March 2022 by the Canadian Medical Practitioner's Actions, 30,000 Canadians die every year due to medical errors. As a result, the demand for pharmacy automation systems is poised to rise, aiming to reduce medication errors and subsequently fueling the North American market growth during the forecast period.
Global Pharmacy Automation Market

By geography, global pharmacy automation industry is segmented into North America (United States, Canada, Mexico), Europe (Germany, United Kingdom, France, Italy, Spain, Rest of Europe), Asia-Pacific (China, Japan, India, Australia, South Korea, Rest of Asia-Pacific), Middle East and Africa (GCC, South Africa, Rest of Middle East and Africa), and South America (Brazil, Argentina, Rest of South America). Regions such as Asia-Pacific, Middle East and South America are bolstering their healthcare infrastructure and ramping up investments in healthcare technology. With the surging demand for healthcare services in these areas, companies have a prime opportunity to introduce affordable and scalable pharmacy automation technologies. The pharmacy automation market growth is expected to be high in the developed regions in the coming years.

Competitive Landscape and Ecosystem Analysis:

Some of the key players in the pharmacy automation industry are ARxIUM , BD, Capsa Healthcare, Oracle, Omnicell Inc., Parata Systems LLC, Rxsafe LLC, Scriptpro LLC, Yuyama, MCKESSON CORPORATION, Swisslog Holdings AG, PEARSON MEDICAL TECHNOLOGIES, Accu-Chart Plus Healthcare System Inc., NewIcon Oy, AlixaRx, among others. Companies in the market are continuously innovating, emphasizing system integration, refining user interfaces, and broadening functionalities to cater to varied customer demands. For instance, in July 2024, Capsa Healthcare, a frontrunner in advanced healthcare workflow solutions, announced its plans to introduce an innovative NexPak Automated Packaging System to both retail and institutional pharmacies. This unveiling will take place at the Cardinal Health Retail Business Conference, slated for July 2025 in Chicago. The NexPak system streamlines the production of user-friendly strip packaging, catering to patients' daily medication needs. The pharmacy automation industry is highly fragmented and competitive.

Global Pharmacy Automation Market Report Scope

By Product
Automated Medication Dispensing Systems
Automated Packaging and Labeling Systems
Automated Table-top Counters
Automated Storage and Retrieval Systems
Other Products
By End User
Hospital Pharmacies
Retail Pharmacies
By Geography
North America
United States
Canada
Mexico
Europe
Germany
United Kingdom
France
Italy
Spain
Rest of Europe
Asia-Pacific
China
Japan
India
Australia
South Korea
Rest of Asia-Pacific
Middle East and Africa
GCC
South Africa
Rest of Middle East and Africa
South America
Brazil
Argentina
Rest of South America
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Industry Developments

  • In October 2024, Malaysia's first automated dispensing medication system (ADMS), i-Pharmabot, was installed at the National Heart Institute (IJN).
  • In May 2024, Plenful, an AI-driven platform focused on automating workflows in pharmacies and healthcare, has successfully secured a funding of USD 17 million. This achievement underscores Plenful's commitment to revolutionizing pharmacy operations using cutting-edge automation and AI technologies.
  • In April 2024, Omnicell, a global leader in healthcare technology, has unveiled XT Amplify. This multi-year initiative seeks to refine the pharmacy care delivery model by upgrading the XT Automated Dispensing Systems in healthcare facilities that utilize their services.
  • In February 2024, NewIcon Oy's Fixu G2 automated dispensing system made its debut in South Korea, being acquired by Pusan National University Yangsan Hospital.

Global Pharmacy Automation Market Research FAQs

The pharmacy automation market is expected to be valued at USD 6.58 billion in 2024.

In the pharmaceutical industry, automation streamlines production, reduces human errors, optimizes inventory and data management, and enhances medication management, leading to improved efficiency, accuracy, and safety.

Pharmacies use automated dispensing systems to improve accuracy, reduce medication errors, increase efficiency, and handle high prescription volumes, allowing pharmacies to focus more on patient care.

AI-driven, personalized, and remote solutions are shaping the future of pharmacy automation. These advancements boost accuracy, efficiency, and patient accessibility, catering to high-demand settings and the growing telehealth landscape.

A few of the key trends in the global market include the integration of artificial intelligence (AI) and machine learning (ML) and growth in specialty pharmacy and personalized medicine automation.

Pharmacy Automation Market Report - Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET DYNAMICS

    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Increasing Demand for Specialty Drug Prescription Filling Solutions

      2. 4.2.2 Rising Need to Minimize Medication Errors

      3. 4.2.3 Decentralization of Pharmacies

    3. 4.3 Market Restraints

      1. 4.3.1 Reluctance to Adopt Pharmacy Automation Systems

    4. 4.4 Porter's Five Forces Analysis

      1. 4.4.1 Threat of New Entrants

      2. 4.4.2 Bargaining Power of Buyers/Consumers

      3. 4.4.3 Bargaining Power of Suppliers

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry

  5. 5. MARKET SEGMENTATION (Market Size - Value in USD)

    1. 5.1 By Product

      1. 5.1.1 Automated Medication Dispensing Systems

      2. 5.1.2 Automated Packaging and Labeling Systems

      3. 5.1.3 Automated Table-top Counters

      4. 5.1.4 Automated Storage and Retrieval Systems

      5. 5.1.5 Other Products

    2. 5.2 By End User

      1. 5.2.1 Hospital Pharmacies

      2. 5.2.2 Retail Pharmacies

    3. 5.3 By Geography

      1. 5.3.1 North America

        1. 5.3.1.1 United States

        2. 5.3.1.2 Canada

        3. 5.3.1.3 Mexico

      2. 5.3.2 Europe

        1. 5.3.2.1 Germany

        2. 5.3.2.2 United Kingdom

        3. 5.3.2.3 France

        4. 5.3.2.4 Italy

        5. 5.3.2.5 Spain

        6. 5.3.2.6 Rest of Europe

      3. 5.3.3 Asia-Pacific

        1. 5.3.3.1 China

        2. 5.3.3.2 Japan

        3. 5.3.3.3 India

        4. 5.3.3.4 Australia

        5. 5.3.3.5 South Korea

        6. 5.3.3.6 Rest of Asia-Pacific

      4. 5.3.4 Middle East and Africa

        1. 5.3.4.1 GCC

        2. 5.3.4.2 South Africa

        3. 5.3.4.3 Rest of Middle East and Africa

      5. 5.3.5 South America

        1. 5.3.5.1 Brazil

        2. 5.3.5.2 Argentina

        3. 5.3.5.3 Rest of South America

  6. 6. COMPETITIVE LANDSCAPE

    1. 6.1 Company Profiles

      1. 6.1.1 ARxIUM

      2. 6.1.2 BD

      3. 6.1.3 Capsa Healthcare

      4. 6.1.4 Oracle

      5. 6.1.5 Omnicell Inc.

      6. 6.1.6 Parata Systems LLC

      7. 6.1.7 Rxsafe LLC

      8. 6.1.8 Scriptpro LLC

      9. 6.1.9 Yuyama

      10. 6.1.10 MCKESSON CORPORATION

      11. 6.1.11 Swisslog Holdings AG

      12. 6.1.12 PEARSON MEDICAL TECHNOLOGIES

      13. 6.1.13 Accu-Chart Plus Healthcare System Inc.

      14. 6.1.14 NewIcon

      15. 6.1.15 AlixaR

    2. *List Not Exhaustive
  7. 7. MARKET OPPORTUNITIES AND FUTURE TRENDS

**Subject to Availability
**Competitive Landscape Covers - Business Overview, Financials, Products and Strategies, and Recent Developments
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Global Pharmacy Automation Market