Passenger Service System Market Share

Market Share of Passenger Service System Industry

The Passenger Service System market is semi-consolidated, the aviation industry is witnessing a paradigm shift toward connected systems, and airlines are increasingly focusing on enhancing customer experiences by offering differentiated passenger service systems (PSS). Leading vendors such as SITA NV and Amadeus IT Group are capitalizing on this trend by developing innovative PSS solutions. Moreover, several airline companies have adopted a vertical integration strategy to develop in-house PSS.

• July 2023 - SITA, the technology offering for the travel and transport organization, secured a landmark deal with Airports Authority of India to assist one of the global biggest growth markets, providing technology to 43 of India’s biggest airports.
• October 2022 - Munich Airport announced the launch of its new Express Queue reservation system, aimed at better managing traffic before security checkpoints in Terminal 1 and reducing wait times. Air travelers can now reserve a free 30-minute window for entry to security checkpoints and passport control while flying to non-Schengen locations, thus providing greater flexibility and convenience.
• April 2022 - IBS Software announced the launch of its next-generation software iFly Res, which features a customer-centric PSS with state-of-the-art offer and order management capabilities. The new system is designed to enhance the passenger experience and provide airlines with greater operational efficiency.

Passenger Service System Market Leaders

1. SITA NV

2. Amadeus IT Group SA

3. Radixx International

4. Bravo Passenger Solutions Pte Limited

5. Sabre Corporation

*Disclaimer: Major Players sorted in no particular order