Non-Emergency Medical Transportation Market Size
| Study Period | 2019 - 2029 |
| Market Size (2024) | USD 10.84 Billion |
| Market Size (2029) | USD 16.5 Billion |
| CAGR (2024 - 2029) | 8.81 % |
| Fastest Growing Market | Asia Pacific |
| Largest Market | North America |
| Market Concentration | High |
Major Players
*Disclaimer: Major Players sorted in no particular order |
Non-Emergency Medical Transportation Market Analysis
The Non-Emergency Medical Transportation Market size is estimated at USD 10.84 billion in 2024, and is expected to reach USD 16.5 billion by 2029, at a CAGR of 8.81% during the forecast period (2024-2029).
Key drivers of the studied market include the rising prevalence of chronic diseases, an aging population, government policies mandating transportation, expanding insurance coverage for non-emergency medical transportation (NEMT), and technological advancements in NEMT.
The increasing prevalence of chronic diseases, including cardiovascular and kidney diseases, alongside an aging population, heightens the demand for specialized transportation. This necessitates a broader range of NEMT services, especially for regular medical visits essential for managing these conditions. For instance, data from the British Heart Foundation in January 2024 highlighted that around 7.6 million individuals in the United Kingdom (UK) are affected by heart or circulatory diseases, with approximately 2.3 million specifically diagnosed with congestive heart disease (CHD). Additionally, the International Diabetic Federation (IDF) projected in 2023 that the number of individuals living with diabetes would surge to 643 million by 2030 and 783 million by 2045. Moreover, the United Nations in June 2024 forecasted that the geriatric population would double between 2024 and 2074, constituting 20.7% of the total population. These statistics underscore the growing demand for NEMT services, driven by chronic diseases and an aging demographic.
Technological advancements in NEMT are poised to boost its utilization, further propelling the market. For example, in May 2024, Modivcare Inc., a tech-driven healthcare services firm, unveiled its 'Integration Hub'. This digital platform enhances engagement for Medicaid and Medicare members availing NEMT benefits. The hub empowers Modivcare's clients to seamlessly integrate ride and benefit management into their own tools, portals, and apps, signaling a significant leap in NEMT accessibility.
In summary, the rising prevalence of chronic diseases, an aging population, and technological strides in NEMT are set to propel the market. Yet, the high operational costs of NEMT services pose a potential restraint.
Non-Emergency Medical Transportation Market Trends
Mental Health Related Appointments Segment is Expected to Hold Significant Market Share Over the Forecast Period.
Non-emergency medical transportation (NEMT) is vital for enhancing healthcare access for patients with mental health issues. This access is crucial for ensuring consistent treatment and achieving better health outcomes. By facilitating timely appointments, NEMT helps patients sidestep costly emergency services and hospitalizations that can arise from missed appointments. Key drivers of this segment's growth include the surging prevalence of mental health disorders, proactive strategies from major market players, and the cost-effectiveness of NEMT services for these patients.
As mental health disorders like depression, anxiety, and schizophrenia become more prevalent, the demand for related appointments rises. This uptick in appointments subsequently fuels the need for NEMT, aiding in efficient disease management and potentially lowering overall treatment costs.
For example, a report from the United States Department of Health and Human Services (HHS) in November 2023 highlighted alarming statistics from a 2022 federal survey. Out of nearly 15,000 Gen Z youth aged 12 to 17, one in five experienced a major depressive episode in the prior year. Additionally, about 13.4% (equating to 3.4 million individuals) of adolescents in that age group had serious suicidal thoughts. Similarly, data from February 2024 by the Australian Institute of Health and Welfare revealed that approximately 1 in 5 Australians aged 16 to 85 faced a mental disorder, with over 17% specifically having an anxiety disorder. Such global trends in mental health prevalence underscore the rising demand for related medical appointments, propelling the segment's growth.
Moreover, strategic activities like acquisitions by leading players are set to bolster NEMT's accessibility for mental health patients. For instance, in August 2022, MTM, Inc., a prominent NEMT service provider, acquired Veyo, LLC, another NEMT provider focusing on mental health patients. With a combined revenue nearing USD 1 billion, the duo is poised to serve 15.4 million members across 31 states and the District of Columbia, facilitating nearly 21 million annual trips, including those for mental health appointments. Such strategic moves are anticipated to enhance NEMT's accessibility for mental health patients, further propelling the segment's growth.
In conclusion, the escalating prevalence of mental health disorders, coupled with strategic market activities like acquisitions, is set to bolster both the affordability and accessibility of NEMT services for mental health patients, driving the segment's growth in the coming years.
North America is Expected to Hold the Significant Market Share Over the Forecast Period.
Factors such as the rising prevalence of chronic diseases, expanding insurance coverage for non-emergency medical transportation (NEMT), a shift towards patient-centered care, heightened awareness of NEMT, and technological advancements are propelling the growth of the NEMT market in North America.
The growing incidence of chronic conditions, notably kidney diseases, is amplifying the demand for NEMT services, especially for dialysis. This demand is crucial for effective disease management and minimizing severe complications. For instance, data from July 2024, by the American Kidney Fund, Inc., highlighted that in 2023, 135,000 Americans were newly diagnosed with kidney failure. Alarmingly, under 3% received a transplant before commencing dialysis. Furthermore, diabetes, the primary culprit behind kidney failure, is estimated to affect one in three adults with kidney disease, constituting nearly 47% of new kidney failure cases in the U.S. Complementing this, the Kidney Foundation's January 2022 data indicated that about 10% of Canadians had kidney disease, with 57% of those on dialysis. Such statistics underscore the heightened demand for dialysis and the pivotal role of NEMT in ensuring patients reach hospitals without complications.
Moreover, technological strides in NEMT are set to bolster its accessibility across North America. For instance, in June 2024, Uber, a prominent U.S. transportation service, unveiled 'Uber Health'. This platform aims to facilitate patient attendance at medical appointments, thereby curbing no-shows. Healthcare professionals can now book patient trips via an online dashboard. With coverage spanning over 250 U.S. cities, Uber's initiative significantly broadens NEMT's reach. Such innovations not only enhance NEMT's accessibility and affordability but also boost its adoption across North America.
In conclusion, the surging prevalence of chronic ailments, especially kidney diseases, combined with technological advancements, are propelling the demand and accessibility of NEMT services in North America.
Non-Emergency Medical Transportation Industry Overview
The non-emergency medical transportation market is consolidated due to the presence of few global and regional players in the field. The major players in the market are adopting various strategic activities such as mergers, collaborations, and raising funds for new solutions development. Some of the key players in the market are Transdev, LineLine EMS, LogistiCare, MTM, Inc., and ModivCare among other players.
Non-Emergency Medical Transportation Market Leaders
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Transdev
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LineLine EMS
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LogistiCare
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MTM, Inc.
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ModivCare
*Disclaimer: Major Players sorted in no particular order
Non-Emergency Medical Transportation Market News
- January 2024: The LineLine EMS, an Emergency Medical Service (EMS) provider in Southern California, reported the acquisition of Liberty Ambulance Service. By this acquisition, LifeLine expanded it’s its reach and enhanced its capabilities in the provision of both non-emergency and emergent medical transportation services.
- September 2023: Transdev Canada reported the acquisition of Patient Transport Services, a Non-Emergency Medical transportation company in Manitoba, operating in Winnipeg, Brandon, and Carman. By this acquisition Transdev Canada extends its historic Non-Emergency Medical Transportation activity into Manitoba for the first time.
Non-Emergency Medical Transportation Market Report - Table of Contents
1. INTRODUCTION
1.1 Study Assumptions and market definitions
1.2 Scope of the Study
2. RESEARCH METHODOLOGY
3. EXECUTIVE SUMMARY
4. MARKET DYNAMICS
4.1 Market Overview
4.2 Market Drivers
4.2.1 Rising Prevalence of Chronic Diseases Coupled with Aging Population
4.2.2 Rising Technological Advancements
4.3 Market Restraints
4.3.1 High Operational Cost of NEMT Services
4.4 Porter's Five Force Analysis
4.4.1 Threat of New Entrants
4.4.2 Bargaining Power of Buyers/Consumers
4.4.3 Bargaining Power of Suppliers
4.4.4 Threat of Substitute Products
4.4.5 Intensity of Competitive Rivalry
5. MARKET SEGMENTATION (Market Size by Value - USD)
5.1 By Service Type
5.1.1 Private Pay Patient Transportation
5.1.2 Insurance Backed Patient Transportation
5.1.3 Courier Services
5.2 By Application
5.2.1 Dialysis
5.2.2 Routine Doctor Visits
5.2.3 Mental Health Related Appointments
5.2.4 Rehabilitations
5.3 Geography
5.3.1 North America
5.3.1.1 United States
5.3.1.2 Canada
5.3.1.3 Mexico
5.3.2 Europe
5.3.2.1 Germany
5.3.2.2 United Kingdom
5.3.2.3 France
5.3.2.4 Italy
5.3.2.5 Spain
5.3.2.6 Rest of Europe
5.3.3 Asia-Pacific
5.3.3.1 China
5.3.3.2 Japan
5.3.3.3 India
5.3.3.4 Australia
5.3.3.5 South Korea
5.3.3.6 Rest of Asia-Pacific
5.3.4 Middle East and Africa
5.3.4.1 GCC
5.3.4.2 South Africa
5.3.4.3 Rest of Middle East and Africa
5.3.5 South America
5.3.5.1 Brazil
5.3.5.2 Argentina
5.3.5.3 Rest of South America
6. COMPETITIVE LANDSCAPE
6.1 Company Profiles
6.1.1 Transdev
6.1.2 LineLine EMS
6.1.3 LogistiCare
6.1.4 Veyo
6.1.5 SevaMobility
6.1.6 Access2Care
6.1.7 Ride Health
6.1.8 Graham Healthcare Group
6.1.9 CareBridge
6.1.10 AmbuLink
6.1.11 Patient Transport Service
6.1.12 MedTrans
- *List Not Exhaustive
7. MARKET OPPORTUNITIES AND FUTURE TRENDS
Non-Emergency Medical Transportation Industry Segmentation
As per the scope of the report, non-emergency medical transportation (NEMT) can be defined as a transportation service provided to individuals who are not in an emergency situation but need more assistance than a taxi service is able to provide. Service providers will be specially equipped to transport riders in wheelchairs, stretchers or with other special needs. The non-emergency medical transportation market is segmented into service type, application, and geography. By service type, the market is segmented into private-pay patient transportation, insurance-backed patient transportation, and courier services. By application, the market is segmented into dialysis, routine doctor visits, mental health related appointments, and rehabilitations. By geography, the market is segmented into North America, Europe, Asia-Pacific, and the Rest of the World. The report offers values (in USD) for the above segments.
| By Service Type | |
| Private Pay Patient Transportation | |
| Insurance Backed Patient Transportation | |
| Courier Services |
| By Application | |
| Dialysis | |
| Routine Doctor Visits | |
| Mental Health Related Appointments | |
| Rehabilitations |
| Geography | ||||||||
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Non-Emergency Medical Transportation Market Research FAQs
How big is the Non-Emergency Medical Transportation Market?
The Non-Emergency Medical Transportation Market size is expected to reach USD 10.84 billion in 2024 and grow at a CAGR of 8.81% to reach USD 16.5 billion by 2029.
What is the current Non-Emergency Medical Transportation Market size?
In 2024, the Non-Emergency Medical Transportation Market size is expected to reach USD 10.84 billion.
Who are the key players in Non-Emergency Medical Transportation Market?
Transdev, LineLine EMS, LogistiCare, MTM, Inc. and ModivCare are the major companies operating in the Non-Emergency Medical Transportation Market.
Which is the fastest growing region in Non-Emergency Medical Transportation Market?
Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029).
Which region has the biggest share in Non-Emergency Medical Transportation Market?
In 2024, the North America accounts for the largest market share in Non-Emergency Medical Transportation Market.
What years does this Non-Emergency Medical Transportation Market cover, and what was the market size in 2023?
In 2023, the Non-Emergency Medical Transportation Market size was estimated at USD 9.88 billion. The report covers the Non-Emergency Medical Transportation Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Non-Emergency Medical Transportation Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.
Non-Emergency Medical Transportation Industry Report
Statistics for the 2024 Non-Emergency Medical Transportation market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Non-Emergency Medical Transportation analysis includes a market forecast outlook for 2024 to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.
