Network Managed Services Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

The report covers Network Managed Services Market Size and it is segmented by type of deployment (on-premise, cloud), end-user industry(BFSI, IT & telecommunication, government and public sector, healthcare and life sciences, manufacturing, retail & consumer goods, transportation & logistics, and other end-user industry), organization size (small & medium enterprises (SMEs), large enterprises), and geography (North America, Europe, Asia Pacific, Latin America, and Middle East and Africa). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

Network Managed Services Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

Network Managed Services Market Size

Managed Network Services Market Summary
Study Period 2019 - 2030
Base Year For Estimation 2024
Forecast Data Period 2025 - 2030
CAGR 12.19 %
Fastest Growing Market Asia Pacific
Largest Market North America
Market Concentration Low

Major Players

Managed Network Services Market Major Players

*Disclaimer: Major Players sorted in no particular order

Compare market size and growth of Managed Network Services Market with other markets in Technology, Media and Telecom Industry

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Network Managed Services Market Analysis

The Managed Network Services Market is expected to register a CAGR of 12.19% during the forecast period.

The managed network services landscape is experiencing significant transformation driven by the increasing complexity of network infrastructure and digital transformation initiatives. According to a Global Network survey by NTT Group, approximately 93% of organizations now recognize networks as the backbone of digital transformation, highlighting the critical role of network managed services in modern business operations. The integration of cloud computing, mobility solutions, and big data technologies has created a complex ecosystem that requires specialized expertise to manage effectively. This evolution has led to a shift in how organizations approach network management, with many businesses moving away from traditional in-house models toward more flexible and scalable managed service provider solutions.


The industry is witnessing a notable shift in service delivery models, with cloud managed services gaining prominence. Recent data indicates that 24% of organizations prefer cloud extensions to existing solutions, demonstrating the growing preference for hybrid and cloud-centric approaches. This trend is further evidenced by significant industry partnerships, such as the May 2023 collaboration between Cloudflare and Kyndryl Holdings, which aims to help enterprises modernize and scale their corporate networks with managed WAN-as-a-Service and Zero Trust solutions. Additionally, the introduction of NTT's SPEKTRA platform in May 2023 as the next generation of its global services platform showcases the industry's movement toward more sophisticated, cloud-enabled managed infrastructure services.


The market is experiencing a significant evolution in security-focused offerings and infrastructure modernization. According to a Microsoft survey from May 2022, cybercrime is projected to cost organizations $10.5 trillion annually by 2025, driving the demand for integrated managed security services within managed network services. This security-first approach is exemplified by recent industry developments, such as Conterra Networks' launch of its Managed LAN service in July 2023, which incorporates Fortinet's security networking solutions to provide comprehensive protection for vital data and systems. The integration of security features into core network services represents a fundamental shift in how managed service providers approach network architecture and service delivery.


The industry is witnessing a trend toward consolidation and strategic partnerships to enhance service capabilities and market reach. A notable example is the August 2023 strategic global partnership between Verizon Business and HCLTech, which combines Verizon's networking strength with HCLTech's IT managed services capabilities to create a new era for large-scale wireline service provision. This trend toward consolidation is driven by the need to provide comprehensive solutions that address the increasingly complex requirements of modern enterprises. Service providers are focusing on developing integrated platforms that combine network operations, security, and cloud capabilities to deliver more value to their customers while maintaining operational efficiency and service quality.

Segment Analysis: By Type

Managed WAN Segment in Managed Network Services Market

The Managed Wide Area Network (WAN) segment continues to dominate the managed network services market, commanding approximately 34% market share in 2024. This significant market position is driven by the increasing demand for reliable and scalable managed WAN services as organizations expand their digital footprint. Managed service providers specializing in managed WAN services offer a comprehensive range of solutions, including MPLS (Multiprotocol Label Switching), SD-WAN (Software-Defined Wide Area Network), and hybrid options. The segment's strength is further reinforced by the growing need for efficient cloud integration, as businesses increasingly rely on cloud services and require optimized WAN connections for distributed workforce access to corporate resources. Organizations are particularly drawn to managed WAN services for their ability to provide secure, high-performance connectivity while ensuring reliable access to cloud resources and efficient data transfer across multiple locations.

Market Analysis of Managed Network Services Market: Chart for By Type

Managed Network Security Segment in Managed Network Services Market

The Managed Network Security segment is emerging as the fastest-growing segment in the managed network services market, with a projected growth rate of approximately 13% during 2024-2029. This remarkable growth trajectory is driven by the escalating complexity of cybersecurity threats and the increasing need for comprehensive security solutions. Organizations are increasingly turning to managed security providers to protect their digital assets and maintain robust security postures in an evolving threat landscape. The segment's growth is further accelerated by the rising adoption of cloud services, making cloud security a top priority for businesses. Managed security providers are continuously investing in advanced technologies and tools, ensuring their clients benefit from the latest advancements in threat detection and prevention. The segment's expansion is also supported by the growing awareness of cybersecurity risks and the need for proactive monitoring, threat detection, and incident response capabilities.

Remaining Segments in Managed Network Services Market

The managed network services market encompasses several other significant segments, including managed LAN services, managed Wi-Fi services, and Other Services, each playing a crucial role in the overall ecosystem. Managed LAN services provide comprehensive solutions for local area network infrastructure management, enabling organizations to maintain efficient internal network operations. The managed Wi-Fi services segment focuses on delivering reliable wireless connectivity solutions, particularly important in today's mobile-first business environment. The Other Services segment includes specialized offerings such as VPN services and network monitoring, providing additional layers of functionality and security. These segments collectively contribute to the market's diversity, offering organizations the flexibility to choose services that best align with their specific networking requirements and business objectives.

Segment Analysis: By Organization Size

Large Enterprises Segment in Managed Network Services Market

The Large Enterprises segment dominates the global managed network services market, commanding approximately 63% market share in 2024. This significant market presence is primarily driven by these organizations' complex and extensive network infrastructure requirements, coupled with their need for comprehensive security solutions and 24/7 support services. Large enterprises particularly leverage network managed services for enhanced security measures, technological advancement integration, and cost optimization across their widespread operations. The segment's dominance is further strengthened by these organizations' increasing adoption of cloud computing, BYOD policies, and advanced technologies like AI and ML environments. Large enterprises typically prefer integrated service providers, especially large MSPs, as these providers offer superior technology support, minimal downtime, robust security measures, and advanced network solutions that are crucial for maintaining uninterrupted business processes across their extensive operations.

SME Segment in Managed Network Services Market

The Small and Medium Enterprises (SME) segment is emerging as the fastest-growing segment in the managed network services market, projected to grow at approximately 13% during 2024-2029. This accelerated growth is primarily driven by SMEs' increasing recognition of the benefits of network management in ensuring efficient operations and robust cybersecurity. The segment's growth is further fueled by the rising adoption of cloud-based solutions, automation services, and the increasing need for reliable high-speed connectivity. SMEs are increasingly turning to managed networking solutions to overcome their limited internal IT expertise and resources, while simultaneously seeking to enhance their competitive edge through digital transformation. The segment's rapid growth is also attributed to the increasing availability of customized solutions specifically designed for smaller businesses, enabling them to access enterprise-grade network management capabilities at more affordable price points.

Segment Analysis: By End-User

IT & Telecom Segment in Managed Network Services Market

The IT and Telecom sector has emerged as the dominant force in the managed network services market, commanding approximately 29% of the total market share in 2024. This segment's leadership position is driven by the increasing complexity of network infrastructure, rapid adoption of 5G networks, and the growing demand for reliable, secure, and scalable network solutions. The segment's prominence is further reinforced by the accelerating digital transformation initiatives across telecommunications companies and IT enterprises, particularly in cloud computing, edge computing, and network virtualization. Organizations in this sector are increasingly leveraging network administration services to optimize their operations, enhance security protocols, and maintain high-performance networks while managing costs effectively. The integration of advanced technologies such as AI and automation in network management, coupled with the rising need for seamless connectivity and robust cybersecurity measures, continues to fuel the segment's growth. Additionally, the sector's focus on innovation and modernization of network infrastructure, particularly in emerging technologies like SD-WAN and SASE, has further cemented its position as the market leader.

Remaining Segments in End-User Segmentation

The managed network services market encompasses several other significant end-user segments, each contributing uniquely to the market's dynamics. The BFSI sector stands out with its stringent security requirements and increasing digital banking initiatives, while the healthcare and pharmaceutical segment focuses on maintaining secure and compliant network infrastructure for handling sensitive patient data. The retail sector leverages managed network services for enhancing customer experience and supporting e-commerce operations, while the manufacturing segment emphasizes industrial automation and IoT connectivity. The education sector continues to evolve with digital learning platforms and campus-wide network requirements. These segments collectively demonstrate the versatility and critical importance of managed network services across different industries, each with its specific networking needs, compliance requirements, and operational challenges. The diversity of these segments also highlights the adaptability of managed network service providers in tailoring their offerings to meet industry-specific demands while maintaining high standards of security, reliability, and performance.

Managed Network Services Market Geography Segment Analysis

Managed Network Services Market in North America

The North American managed network services market maintains its position as a key regional market, commanding approximately 31% of the global market share in 2024. This dominance is primarily driven by the increasing demand for scalable, cost-effective, and secure network solutions across various industries. The region's market growth is particularly notable in the IT and telecom sector, where organizations are increasingly seeking assistance with both on-premises and cloud-based resources. The presence of numerous technology start-ups and the continuous adoption of ERP, CRM, and cloud services further strengthens the market position. Several major managed service providers headquartered in the United States, including industry leaders like IBM, DXC Technology Company, and Cisco Systems, contribute significantly to the market's robustness. The region's advanced technological infrastructure, coupled with high digital adoption rates across industries, continues to create favorable conditions for market expansion. Additionally, the growing emphasis on cybersecurity and the need for 24/7 network monitoring have become crucial factors driving organizations to outsource their network management to expert service providers.

Market Analysis of Managed Network Services Market: Forecasted Growth Rate by Region

Managed Network Services Market in Europe

The European managed network services market has demonstrated robust growth, with an impressive growth rate of approximately 13% during the period 2019-2024. The market's expansion is primarily fueled by the rising adoption of cloud-based server services, with various companies implementing cloud computing solutions to achieve cost efficiency and operational flexibility. The manufacturing sector has emerged as a particularly significant growth driver, especially with the advent of Industry 4.0 and the increasing cloud migration trends. The region's strong focus on digitalization across various industries, particularly in healthcare and finance, has created substantial opportunities for market vendors. European organizations are increasingly recognizing the importance of managed network services in maintaining competitive advantage and operational efficiency. The market is characterized by a strong emphasis on regulatory compliance, particularly in data protection and security, which has led to increased demand for sophisticated managed network solutions. The region's commitment to digital transformation initiatives, coupled with the growing need for integrated security solutions, continues to shape the market landscape.

Managed Network Services Market in Asia-Pacific

The Asia-Pacific managed network services market is positioned for exceptional growth, with projections indicating a robust CAGR of approximately 13% during the period 2024-2029. The region's market dynamics are shaped by rapid digital transformation initiatives, increasing penetration of mobile devices and internet services, and growing e-commerce activities. The manufacturing sector in particular has witnessed a substantial digital revolution, especially in countries like China where government support for digital technologies in traditional manufacturing processes has been significant. The market is characterized by strong demand for reliable high-speed connectivity and robust cybersecurity solutions. Organizations across the region are increasingly recognizing the benefits of network management for ensuring efficient operations and maintaining a competitive edge. The presence of numerous emerging economies, coupled with increasing technological adoption rates, creates a fertile ground for market expansion. Additionally, the growing focus on cloud computing and digital infrastructure development continues to drive demand for managed network services across various industry verticals.

Managed Network Services Market in Middle East & Africa

The Middle East & Africa managed network services market is experiencing significant transformation driven by increasing digitalization efforts and expanding internet connectivity infrastructure. The region's market dynamics are shaped by growing cybersecurity concerns and the rapid adoption of cloud-based server services across various industries. Organizations operating within the region are increasingly adopting cloud computing solutions to achieve operational flexibility and cost optimization. The market is particularly active in sectors such as banking, telecommunications, and government services, where the need for reliable and secure network infrastructure is paramount. The region's focus on digital transformation initiatives, particularly in Gulf Cooperation Council countries, has created substantial opportunities for managed network service providers. The market is characterized by increasing demand for advanced networking solutions, particularly in supporting remote operations and ensuring business continuity. Additionally, the growing emphasis on cybersecurity and compliance requirements continues to drive the adoption of managed network services across the region.

Managed Network Services Market in Latin America

The Latin American managed network services market is witnessing steady evolution, driven by increasing cloud computing adoption and growing digital transformation initiatives across various sectors. The market is characterized by rising penetration of foreign cloud vendors and strengthening domestic players, creating a dynamic competitive landscape. Organizations in the region are increasingly recognizing the value of managed services in restructuring their legacy systems to improve performance and reduce operational costs. The market shows particular strength in sectors such as telecommunications, banking, and retail, where the need for reliable network infrastructure is critical. The region's focus on digital innovation and modernization of network infrastructure continues to create opportunities for managed service providers. The growing emphasis on data security and regulatory compliance has become a key driver for managed network services adoption. Additionally, the market is seeing increased demand for solutions that can support remote operations and ensure business continuity across diverse geographical locations.

Network Managed Services Industry Overview

Top Companies in Managed Network Services Market

The managed network services market features prominent players like IBM, HCL Technologies, Dell, Verizon, Accenture, TCS, Wipro, Lumen Technologies, Cato Networks, and NTT Group leading the industry through continuous innovation and strategic initiatives. These companies are heavily investing in cloud-native solutions, AI-enabled platforms, and advanced security capabilities to enhance their service portfolios. The market is characterized by strategic partnerships and collaborations, as evidenced by alliances between major players like Verizon-HCLTech and Cloudflare-Kyndryl to expand service capabilities and market reach. Companies are focusing on developing integrated solutions that combine networking expertise with cybersecurity, cloud services, and digital transformation capabilities. The industry leaders are also expanding their geographical presence while simultaneously strengthening their technological infrastructure through significant R&D investments in areas like SASE, SD-WAN, and managed security services.

Dynamic Market Structure Drives Industry Evolution

The managed network services market exhibits a moderately fragmented structure with a mix of global IT conglomerates and specialized managed service providers competing for market share. Large multinational corporations like IBM, Accenture, and HCL Technologies leverage their extensive resources, established client relationships, and comprehensive service portfolios to maintain their market positions. The industry is witnessing increased consolidation through strategic acquisitions and partnerships, particularly as companies seek to enhance their technological capabilities and expand their geographical footprint. The market's competitive dynamics are further shaped by the presence of regional players who offer specialized services and maintain strong local customer relationships, creating a diverse competitive landscape.


The market is experiencing a transformation driven by the convergence of networking and security services, leading to increased merger and acquisition activities. Global players are actively acquiring smaller, specialized firms to strengthen their technological capabilities and expand their service offerings, particularly in emerging areas like SASE and cloud-native solutions. The industry structure is evolving with the entry of cloud-native providers and telecommunications companies expanding their managed services portfolios, creating new competitive dynamics and forcing traditional players to adapt their business models and service offerings to maintain market relevance. The managed service provider market is seeing a rise in managed telecommunications solutions as part of this evolution.

Innovation and Adaptability Drive Future Success

Success in the managed network services market increasingly depends on providers' ability to deliver integrated, cloud-native solutions while maintaining strong cybersecurity capabilities and operational efficiency. Incumbent providers must focus on developing proprietary platforms and tools that enable automated, intelligent network management while expanding their expertise in emerging technologies like AI, ML, and edge computing. Market leaders need to strengthen their partner ecosystems, enhance their vertical-specific solutions, and maintain high service quality standards while optimizing costs through automation and operational efficiency. The ability to provide seamless integration between traditional network services and modern cloud-native solutions while ensuring robust security measures will be crucial for maintaining market leadership.


For emerging players and contenders, success lies in identifying and capitalizing on specific market niches while building strong technological capabilities and maintaining service quality. These companies must focus on developing specialized solutions for specific industry verticals or technological domains while maintaining flexibility in their service delivery models. The increasing focus on regulatory compliance and data security creates opportunities for providers who can demonstrate strong capabilities in these areas. Market participants must also consider the growing influence of end-user preferences for integrated solutions and the increasing importance of sustainability in service delivery models. The ability to adapt to changing customer needs while maintaining competitive pricing and service quality will be crucial for gaining market share in this evolving landscape. The managed service provider industry is poised for growth as providers align with these trends.

Network Managed Services Market Leaders

  1. IBM

  2. HCL Technologies Limited

  3. Dell

  4. Verizon

  5. Accenture PLC

  6. *Disclaimer: Major Players sorted in no particular order
Managed Network Services Market Concentration
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Network Managed Services Market News

  • June 2023: Wipro launched a managed private 5G-as-a-service solution in partnership with Cisco. Wipro said that the new offering enables enterprise customers to achieve better business outcomes via the integration of private 5G with their existing LAN/WAN/Cloud infrastructure.
  • May 2023: Cloudflare Inc. partnered with Kyndryl Holdings Inc., one of the key IT infrastructure services providers, to help enterprises modernize and scale their corporate networks with managed WAN-as-a-Service and Cloudflare Zero Trust. The partnership combines the expertise of managed networking services provided by Kyndryl with the robust technology platform of Cloudflare to enable enterprises to connect to multiple clouds on a large scale seamlessly.

Network Managed Services Market Report - Table of Contents

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Consumers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Threat of Substitutes
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Impact of COVID-19 on the Macroeconomic Trends in the Market

5. MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Lack of in-house Expertise
    • 5.1.2 Benefit of Extensive Focus on Core Operations
    • 5.1.3 Cost Benefits and ROI Achieved through Managed Services
  • 5.2 Market Challenges
    • 5.2.1 Organizations Remain Reluctant to Outsource Key Operations
  • 5.3 Ecosystem Analysis
  • 5.4 Analysis of Pricing Model
    • 5.4.1 Managed Network Services Pricing Model
    • 5.4.2 Case Studies for Pricing Determination
    • 5.4.3 Pricing Details of Hardware by Network Equipment Providers
    • 5.4.4 Analysis of Pricing and Pricing Model of Network as a Service (NaaS)
  • 5.5 Key Use Cases
  • 5.6 Networking Equipment Trends
    • 5.6.1 Overall Market Estimates for Different Network Equipment (Routers, Switches, Servers, Network Security Equipment, Etc.)
    • 5.6.2 Market Trends and Developments
    • 5.6.3 List of Major Vendors Providing Network Equipment

6. MARKET SEGMENTATION

  • 6.1 By Type
    • 6.1.1 Managed LAN
    • 6.1.2 Managed WAN
    • 6.1.3 Managed Wi-Fi
    • 6.1.4 Managed Network Security
    • 6.1.5 Other Services
  • 6.2 By Organization Size
    • 6.2.1 Small and Medium Enterprises (SMEs)
    • 6.2.2 Large Enterprises
  • 6.3 By End User
    • 6.3.1 BFSI
    • 6.3.2 IT and Telecom
    • 6.3.3 Healthcare and Pharmaceutical
    • 6.3.4 Retail
    • 6.3.5 Manufacturing
    • 6.3.6 Education
    • 6.3.7 Others (Utilities, Media, Etc.)
  • 6.4 By Geography
    • 6.4.1 North America
    • 6.4.2 Europe
    • 6.4.3 Asia-Pacific
    • 6.4.4 Middle East and Africa
    • 6.4.5 Latin America

7. COMPETITIVE LANDSCAPE

  • 7.1 Market Share Analysis
  • 7.2 Company Profiles
    • 7.2.1 IBM
    • 7.2.2 HCL Technologies Limited
    • 7.2.3 Dell
    • 7.2.4 Verizon
    • 7.2.5 Accenture PLC
    • 7.2.6 TCS
    • 7.2.7 Wipro
    • 7.2.8 Lumen Technologies
    • 7.2.9 Cato Networks
    • 7.2.10 NTT Group
  • *List Not Exhaustive
**Subject to Availability
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Network Managed Services Industry Segmentation

Managed network services (MNS) are a class of managed services that facilitate businesses to outsource the management of their customer premise equipment (CPE) and networks, such as switches, routers, access points, and firewalls. In most cases, managed service providers (MSP) promote multi-vendor environments, giving customers the flexibility to choose their favored vendors for network devices.

The managed network services market is segmented by Type (Managed LAN, Managed WAN, Managed Wi-Fi, Managed Network Security), Organization Size (Small & Medium Enterprises (SMEs), Large Enterprises), End Users (BFSI, IT & Telecom, Healthcare & Pharmaceutical, Manufacturing, Retail, Education), and Geography (North America, Europe, Asia-Pacific, Middle East and Africa, Latin America). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

By Type Managed LAN
Managed WAN
Managed Wi-Fi
Managed Network Security
Other Services
By Organization Size Small and Medium Enterprises (SMEs)
Large Enterprises
By End User BFSI
IT and Telecom
Healthcare and Pharmaceutical
Retail
Manufacturing
Education
Others (Utilities, Media, Etc.)
By Geography North America
Europe
Asia-Pacific
Middle East and Africa
Latin America
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Network Managed Services Market Research FAQs

What is the current Managed Network Services Market size?

The Managed Network Services Market is projected to register a CAGR of 12.19% during the forecast period (2025-2030)

Who are the key players in Managed Network Services Market?

IBM, HCL Technologies Limited, Dell, Verizon and Accenture PLC are the major companies operating in the Managed Network Services Market.

Which is the fastest growing region in Managed Network Services Market?

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2025-2030).

Which region has the biggest share in Managed Network Services Market?

In 2025, the North America accounts for the largest market share in Managed Network Services Market.

What years does this Managed Network Services Market cover?

The report covers the Managed Network Services Market historical market size for years: 2019, 2020, 2021, 2022, 2023 and 2024. The report also forecasts the Managed Network Services Market size for years: 2025, 2026, 2027, 2028, 2029 and 2030.

Managed Network Services Market Research

Mordor Intelligence offers comprehensive expertise in NMS market research, providing deep insights into the evolving managed network services landscape. Our analytical team specializes in tracking trends in network managed services, including managed security services, cloud managed services, and managed SD-WAN services. The report delivers a detailed analysis of network operations, managed infrastructure services, and emerging network automation services. It also examines key NMS vendors and their strategic initiatives. Our research methodology includes network monitoring services and network consulting services, ensuring thorough coverage of managed networking solutions.

The report, available as an easy-to-download PDF, offers stakeholders crucial insights into managed service provider industry trends and projections for MSP market size. We analyze various segments, including managed WiFi services, managed WAN services, and managed LAN services. Additionally, we explore network optimization services and managed connectivity services. The research covers enterprise network services and network maintenance services, providing valuable intelligence for managed service provider businesses and IT managed services professionals. Our analysis of network support services and managed telecommunications helps stakeholders make informed decisions in the rapidly evolving MSP industry.