Middle East and Africa IT Services Market Size (2024 - 2029)

The Middle East and Africa IT Services Market is poised for growth, driven by increased IT spending and the adoption of advanced technologies like artificial intelligence and cloud-based solutions. Infrastructure developments, such as smart cities and data centers, are key focus areas for both government and private sectors, contributing to the market's expansion. The healthcare sector's shift towards cloud services for real-time monitoring presents new opportunities, while collaborations and partnerships among key players are strengthening their market positions. The post-COVID-19 landscape has seen a rise in hybrid cloud services and digital payment solutions, further fueling the demand for IT services in the region.

Market Size of Middle East and Africa IT Services Industry

Middle East and Africa IT Services Market Summary
Study Period 2019 - 2029
Base Year For Estimation 2023
Forecast Data Period 2024 - 2029
Historical Data Period 2019 - 2022
CAGR 5.00 %
Market Concentration High

Major Players

Middle East and Africa IT Services Market Major Players

*Disclaimer: Major Players sorted in no particular order

MEA IT Services Market Analysis

The Middle East and Africa IT Services Market revenue is expected to grow at a CAGR of 5.0% over the next five years. The increased IT spending, coupled with advanced technology such as artificial Intelligence and increased cloud-based offerings, increase the demand for the IT services market.

  • The government agencies and private players in the market are focused on increasing infrastructure developments, such as smart city and data center construction, which would drive the growth of the IT services market over the next five years. For Instance, MCIT (The Saudi Ministry of Communications and Information Technology) plans to invest USD 18 billion to build a network of large-scale data centers across Saudi Arabia.
  • The increasing adoption of cloud services in the healthcare sector for real-time patient health monitoring would create new growth opportunities for the IT services market. For Instance, with the help of VMware's multi-cloud solutions, healthcare providers will gain the agility to expand, develop, and launch new services to improve healthcare provision. Such initiatives in the healthcare sector would drive more demand for the IT services market across the healthcare sector.
  • Key players in the IT services market are focused on expanding their businesses and strengthening their market positions through collaborations and partnerships. For Instance, Microsoft extended its partnership with the African Development Bank to support Africa's youth entrepreneurs under the bank's Youth Entrepreneurship Investment Banks (YEIB) initiative.
  • In the post-COVID-19 situation, hybrid cloud-based services are increasingly being adopted in the Middle East and Africa. For instance, VMware Cloud is now available in AWS Africa (Cape Town) Region. With VMware Cloud on AWS, customers across Africa can run workloads across VMware vSphere-based hybrid cloud environments with optimized access to Amazon Web Services.
  • During the COVID-19 pandemic lockdown, people were struck in homes and shifted to contactless payment mode via smart devices. Post-COVID-19, the adoption of digital payment is growing, and the key players in the market are developing new solutions for the digital payment market. For Instance, Alphabet Inc launched its new digital payment Google Wallet in South Africa. Such initiatives across end-user industries would create more demand for the IT services market.

MEA IT Services Industry Segmentation

The Middle East and Africa IT services leverage technology and business expertise to help organizations create, manage, and optimize information and business processes.

The Middle East and Africa IT Services Market is segmented by Type (IT Consulting & Implementation, IT Outsourcing, Business Process Outsourcing), End-user (Manufacturing, Government, BFSI, Healthcare, Retail & Consumer Goods, Logistics), and Country (Saudi Arabia, UAE, Qatar, Kuwait, South Africa, Egypt, Nigeria, and Rest of MEA).

The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

By Type
IT Consulting and Implementation
IT Outsourcing
Business Process Outsourcing
Other Types
By End-user
Manufacturing
Government
BFSI
Healthcare
Retail and Consumer Goods
Logistics
Other End-users
By Country
Saudi Arabia
United Arab Emirates
Qatar
Kuwait
South Africa
Egypt
Nigeria
Rest of Middle East and Africa
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Middle East and Africa IT Services Market Size Summary

The Middle East and Africa IT services market is poised for significant growth, driven by increased IT spending and the adoption of advanced technologies such as artificial intelligence and cloud-based solutions. The focus on infrastructure development, including smart cities and data centers, is a key factor propelling market expansion. Government initiatives and private sector investments, such as those by the Saudi Ministry of Communications and Information Technology, are instrumental in this growth. The healthcare sector's shift towards cloud services for real-time patient monitoring presents new opportunities, with companies like VMware playing a pivotal role in enhancing healthcare provision. Key industry players are actively pursuing collaborations and partnerships to strengthen their market positions, as seen in Microsoft's extended partnership with the African Development Bank.

The demand for IT services is further bolstered by the extensive deployment of cloud infrastructure across various industries. Major companies like Oracle and Amazon Web Services are establishing new data centers, enhancing their cloud service offerings in the region. The rise of digital payments and the integration of technologies such as AI, cloud computing, and blockchain are expected to drive growth in the BFSI sector. Cybersecurity concerns are also prompting increased digitalization and the adoption of advanced security solutions. The competitive landscape is marked by the presence of global giants like Google, Amazon, and Microsoft, who are engaging in strategic mergers, acquisitions, and product innovations to maintain their market dominance.

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Middle East and Africa IT Services Market Size - Table of Contents

  1. 1. MARKET INSIGHTS

    1. 1.1 Market Overview

    2. 1.2 Industry Attractiveness - Porter's Five Forces Analysis

      1. 1.2.1 Bargaining Power of Suppliers

      2. 1.2.2 Bargaining Power of Consumers

      3. 1.2.3 Threat of New Entrants

      4. 1.2.4 Threat of Substitute Products

      5. 1.2.5 Intensity of Competitive Rivalry

    3. 1.3 Industry Value Chain Analysis

    4. 1.4 Assessment of the Impact of COVID-19 on the market

    5. 1.5 Regulatory Landscape

  2. 2. MARKET SEGMENTATION

    1. 2.1 By Type

      1. 2.1.1 IT Consulting and Implementation

      2. 2.1.2 IT Outsourcing

      3. 2.1.3 Business Process Outsourcing

      4. 2.1.4 Other Types

    2. 2.2 By End-user

      1. 2.2.1 Manufacturing

      2. 2.2.2 Government

      3. 2.2.3 BFSI

      4. 2.2.4 Healthcare

      5. 2.2.5 Retail and Consumer Goods

      6. 2.2.6 Logistics

      7. 2.2.7 Other End-users

    3. 2.3 By Country

      1. 2.3.1 Saudi Arabia

      2. 2.3.2 United Arab Emirates

      3. 2.3.3 Qatar

      4. 2.3.4 Kuwait

      5. 2.3.5 South Africa

      6. 2.3.6 Egypt

      7. 2.3.7 Nigeria

      8. 2.3.8 Rest of Middle East and Africa

Middle East and Africa IT Services Market Size FAQs

The Middle East and Africa IT Services Market is projected to register a CAGR of 5% during the forecast period (2024-2029)

Google, Amazon, Microsoft Corporation, IBM and Tata Consultancy Services are the major companies operating in the Middle East and Africa IT Services Market.

Middle East and Africa IT Services Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)