Managed Print Services Market Size
| Study Period | 2019 - 2029 |
| Market Size (2024) | USD 45.67 Billion |
| Market Size (2029) | USD 66.12 Billion |
| CAGR (2024 - 2029) | 8.52 % |
| Fastest Growing Market | North America |
| Largest Market | North America |
| Market Concentration | Low |
Major Players
*Disclaimer: Major Players sorted in no particular order |
Managed Print Services Market Analysis
The Managed Print Services Market size is estimated at USD 45.67 billion in 2024, and is expected to reach USD 66.12 billion by 2029, growing at a CAGR of 8.52% during the forecast period (2024-2029).
- Most small and medium businesses (SMBs) are looking for ways to improve their productivity and cut costs, and taking a closer look at how they handle documents is a good place to start.
- Managed print services (MPS) are services provided by outside print vendors to control the output of business documents. By enabling digital technologies and printing services, managed print services (MPS) safely manage households and companies' print and scan infrastructure. The global market is driven by the growing adoption of managed print services (MPS) among various end users, which helps increase time productivity and cost efficiency by providing visibility into document workflows. Managed print services (MPS) help improve the customer experience because they allow for high-quality printing and scanning.
- Organizational initiatives to reduce paper waste have significantly contributed to the market's growth. Companies are trying to restrict the use of paper. As managed print services help control wastage, their growth is going to get a boost in the near future.
- Reductions in the cost involved are noticed when companies adapt managed print services. These cost reductions help the firms expand their profit margins. The companies are apprehending the costs associated with printing that were neglected before and cost a major chunk.
- Data has evolved into a crucial kind of intellectual property (IP). Data leaks, including corporate concepts, plans, or financial statements, could seriously harm a company's reputation in the marketplace or result in significant financial loss. As a result, data security has received the greatest attention in recent years. Protecting sensitive data is crucial in light of the growing dangers posed by cyberattacks. Cyberthreats are thus one of the main issues that Managed Printing Service organizations must deal with.
- The managed print services market was just one of the numerous industries that the COVID-19 pandemic outbreak negatively impacted. The COVID-19 outbreak caused a delay in the printing industry, including effects brought on by self-isolation standards, manufacturers shifting their supply chains away from manufacturing centers like China, and changes to the packaging materials used for basic goods. However, as both sectors provided necessary commodities during the pandemic, the demand for essential products skyrocketed. This, in turn, raised the usage of managed print services.
Managed Print Services Market Trends
Initiatives by the Retail Sectors to Reduce the Paper Wastage
- An unmanaged output condition leaves retailers with huge fleets of devices with multiple vendors, models, supplies, and service contracts. Frequent failures of outdated equipment and an overburdened help desk can adversely affect store operations and shoot up expenses. An output strategy is crucial for improving productivity and decreasing costs.
- Reliability is always outstanding, especially for core applications that you depend on daily, such as the printing and publishing of signs, shelf strips, and labels. A high level of efficiency is required in the retail sector. It must be achieved to streamline the process and save on the costs incurred. Therefore, it is easier and more cost-effective for retailers to choose managed print services instead of having their production lines.
- MPS strategies for retail should identify the right number of networked printers based on specific tasks, physical location, and the need for redundancy. Simply imposing generic printer ratios on end users or looking for the lowest possible acquisition cost can generate disappointing results. A plan is needed that perfectly balances cost savings and productivity enhancements. An MPS approach is needed that works seamlessly with existing help desk systems and allows for a variety of service models.
- Retailers have been compelled to reevaluate their business practices as a result of the growth of e-commerce and the migration from traditional brick-and-mortar sites to online storefronts. Smaller and home-based businesses seek out small quantities and bespoke print designs and sizes. In contrast, retail behemoths demand aesthetically pleasing and top-notch print quality with vast quantities and lower price ranges. As a result, managed print services and their network are the best options because they can supply prints and quantities in line with various requests.
- The analyzed market is driven by the ongoing expansion of global retail and its revenues. For example, the US Census Bureau predicts that total retail sales will reach USD 6.6 trillion by the end of last year, an increase of around USD 1 billion over the previous year.
North America is Expected to Hold a Major Market Share
- The growth in the North American region is primarily attributable to the region's increased start-up activity, favorable government regulations, and the presence of major printer and copier manufacturers. The market for managed print services is also expanding due to the greater adoption rates in the U.S. government and healthcare sectors.
- With so many challenges putting the government under pressure, it's easy to overlook the opportunities in paper-intensive work processes. Xerox Managed Print Services for the U.S. Federal Government uses a secure FedRAMP (Federal Risk and Authorization Management Program) authorized cloud to streamline processes and improve employee efficiency. Risk and cost are better managed, and service delivery and productivity improve.
- With the increased revenue generated by the healthcare sector in the United States, doors are getting opened for the various technologies associated with increased efficiency. Managed Print Services (MPS) in healthcare directly address these problems by putting in place device standards in stages.
- The USA is also one of the largest spenders on its healthcare and healthcare infrastructure; for instance, the NHE fact sheet projects that national health spending will increase at an average annual rate of 5.4% from 2019 to 2028 and reach USD 6.2 trillion at that time. This poses a huge opportunity for the market in the region.
- The insurance industry in North America has seen substantial growth in the past. As the insurance industry responds to increasing market and cost pressures, optimizing the print environment is essential to saving time and money that could be better spent working with customers and growing the business.
Managed Print Services Industry Overview
The managed print services market is highly competitive and consists of a significant number of major players. In terms of market share, none of the players currently dominate the market; thus, the market is moving towards fragmentation. The providers are innovating their offerings in order to gain a competitive advantage.
- November 2023: Japanese imaging and electronics company Ricoh has partnered with a Belgian 3D printing firm to produce 3D models of a patient’s anatomy. Utilizing Materialise’s software alongside Ricoh’s printing hardware, Ricoh says the deal will allow clinicians to easily request anatomical models of a patient’s anatomy, mapped digitally through imaging software, to better explain procedures and conditions to patients using the patient-specific models. This approach allows Ricoh to sidestep the requirements for the company to be treated as a US Food and Drug Administration (FDA)-registered medical device manufacturer, avoiding some of the costs and regulations incurred through the process but also urges clinicians to be aware that items made using 3D printing could be considered medical devices once in use and would subject to regulation.
- November 2023: Aurora Managed Print Services, a provider of comprehensive managed print solutions, announced the opening of its new office in Newcastle. This expansion aims to serve the North East of England better, reinforcing Aurora’s commitment to local engagement while extending its reach. Aurora’s primary objective is to strengthen existing customer relationships and forge new partnerships across the North East. The business offers a broad range of managed print services, telecoms, access control solutions, print fleet optimization, document security, eco-friendly printing initiatives, and smart building management.
Managed Print Services Market Leaders
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Xerox Corporation
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Ricoh Company Ltd.
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HP Development Company, L.P.
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Canon
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Brother UK Ltd
*Disclaimer: Major Players sorted in no particular order
Managed Print Services Market News
- March 2023: The University of Massachusetts (UMass) names Toshiba America Business Solutions its Managed Print Technology Provider. The multi-year agreement enables UMass to advance academic, marketing, financial, eco, and information security goals across the University's statewide Amherst, Boston, Dartmouth, Lowell, Mount Ida, and Worcester campuses. Toshiba's cloud-based Encompass Managed Print as a Service platform enables the UMass community to print more securely, sustainably, efficiently, and affordably while managing the nearly 900 e‑STUDIO multifunction printers across the University's six campuses.
- February 2023: A global imaging and printing solutions player, Lexmark, has launched MPS Express. This cloud-based program will provide small and medium businesses (SMBs) with a solution to simplify their document management processes and free them from day-to-day printer management. MPS Express, which replaces the Lexmark MPS Core channel offering, incorporates feedback from partners on their MPS needs and increases the offering beyond essential print services. The program stops short of a fully-customized enterprise-managed print services (MPS) solution, is packaged with services that meet the needs of a small-to-mid business customer through a partner and provides a turn-key cloud-based solution.
Managed Print Services Market Report - Table of Contents
1. INTRODUCTION
1.1 Study Assumptions and Market Definition
1.2 Scope of the Study
2. RESEARCH METHODOLOGY
3. EXECUTIVE SUMMARY
4. MARKET DYNAMICS
4.1 Market Overview
4.2 Introduction to Market Drivers and Restraints
4.3 Market Drivers
4.3.1 Initiatives by the Organizations to Reduce the Paper Wastage
4.3.2 Reduction in the Cost Involved
4.4 Market Restraints
4.4.1 Continuous Recurring Expenditure
4.5 Industry Attractiveness - Porter's Five Forces Analysis
4.5.1 Bargaining Power of Buyers/Consumers
4.5.2 Bargaining Power of Suppliers
4.5.3 Threat of New Entrants
4.5.4 Threat of Substitute Products
4.5.5 Intensity of Competitive Rivalry
5. MARKET SEGMENTATION
5.1 Geography
5.1.1 North America
5.1.1.1 US
5.1.1.2 Canada
5.1.2 Europe
5.1.2.1 Germany
5.1.2.2 UK
5.1.2.3 France
5.1.2.4 Rest of Europe
5.1.3 Asia-Pacific
5.1.3.1 China
5.1.3.2 Japan
5.1.3.3 India
5.1.3.4 Rest of Asia-Pacific
5.1.4 Latin America
5.1.5 Middle East and Africa
6. COMPETITIVE LANDSCAPE
6.1 Company Profiles
6.1.1 Xerox Corporation
6.1.2 Ricoh Company Ltd.
6.1.3 HP Development Company, L.P.
6.1.4 Canon, Inc.
6.1.5 Brother UK Ltd
6.1.6 Lexmark International, Inc.
6.1.7 Konica Minolta, Inc.
6.1.8 Samsung Electronics Co. Ltd.
6.1.9 Kyocera Corporation
6.1.10 Toshiba Corporation
6.1.11 Sharp Corporation
- *List Not Exhaustive
7. INVESTMENT ANALYSIS
8. MARKET OPPORTUNITIES AND FUTURE TRENDS
Managed Print Services Industry Segmentation
Managed printing involves gaining visibility and control of the printing technology, which helps save money and boost productivity. Managed print also helps to improve environmental sustainability and document security. Managed print services (MPS) provide and oversee business document output needs by an external service provider.
The Managed Print Services market is segmented by Geography (North America (United States, Canada), Europe (Germany, UK, France, and Rest of Europe), Asia Pacific (India, China, Japan, and Rest of Asia-Pacific), Latin America, and Middle East & Africa). The market sizes and forecasts are provided in terms of value (in USD) for all the above segments.
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Managed Print Services Market Research FAQs
How big is the Managed Print Services Market?
The Managed Print Services Market size is expected to reach USD 45.67 billion in 2024 and grow at a CAGR of 8.52% to reach USD 66.12 billion by 2029.
What is the current Managed Print Services Market size?
In 2024, the Managed Print Services Market size is expected to reach USD 45.67 billion.
Who are the key players in Managed Print Services Market?
Xerox Corporation, Ricoh Company Ltd., HP Development Company, L.P., Canon and Brother UK Ltd are the major companies operating in the Managed Print Services Market.
Which is the fastest growing region in Managed Print Services Market?
North America is estimated to grow at the highest CAGR over the forecast period (2024-2029).
Which region has the biggest share in Managed Print Services Market?
In 2024, the North America accounts for the largest market share in Managed Print Services Market.
What years does this Managed Print Services Market cover, and what was the market size in 2023?
In 2023, the Managed Print Services Market size was estimated at USD 41.78 billion. The report covers the Managed Print Services Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Managed Print Services Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.
Managed Print Services Industry Report
Statistics for the 2024 Managed Print Services market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Managed Print Services analysis includes a market forecast outlook to for 2024 to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.
Managed Print Services Market Report Snapshots
