How big is the Malaysia Courier, Express, and Parcel (CEP) Market?

The Malaysia Courier, Express, and Parcel (CEP) Market size is expected to reach USD 1.58 billion in 2024 and grow at a CAGR of 6.07% to reach USD 2.24 billion by 2030. Read More

What is the current Malaysia Courier, Express, and Parcel (CEP) Market size?

In 2024, the Malaysia Courier, Express, and Parcel (CEP) Market size is expected to reach USD 1.58 billion. Read More

Who are the key players in Malaysia Courier, Express, and Parcel (CEP) Market?

DHL Group, FedEx, J&T Express, Ninja Logistics and Pos Malaysia Berhad are the major companies operating in the Malaysia Courier, Express, and Parcel (CEP) Market. Read More

Which segment has the biggest share in the Malaysia Courier, Express, and Parcel (CEP) Market?

In the Malaysia Courier, Express, and Parcel (CEP) Market, the Domestic segment accounts for the largest share by destination. Read More

Which is the fastest growing segment in the Malaysia Courier, Express, and Parcel (CEP) Market?

In 2024, the International segment accounts for the fastest growing by destination in the Malaysia Courier, Express, and Parcel (CEP) Market. Read More

What years does this Malaysia Courier, Express, and Parcel (CEP) Market cover, and what was the market size in 2023?

In 2023, the Malaysia Courier, Express, and Parcel (CEP) Market size was estimated at 1.58 billion. The report covers the Malaysia Courier, Express, and Parcel (CEP) Market historical market size for years: 2024, 2025, 2026, 2027, 2028, 2029 and 2030. The report also forecasts the Malaysia Courier, Express, and Parcel (CEP) Market size for years: 2017, 2018, 2019, 2020, 2021, 2022 and 2023. Read More

Malaysia Courier, Express, and Parcel (CEP) Share Market Size Industry Analysis

Malaysia Courier, Express, and Parcel (CEP) Market Size

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Malaysia Courier, Express, and Parcel (CEP) Market Summary

Icons	Lable	Value
	Study Period	2017 - 2030
	Market Size (2024)	USD 1.58 Billion
	Market Size (2030)	USD 2.24 Billion
	Largest Share by Destination	Domestic
	CAGR (2024 - 2030)	6.07 %
	Fastest Growing by Destination	International
	Market Concentration	Medium
Major Players

*Disclaimer: Major Players sorted in alphabetical order.

Compare market size and growth of Malaysia Courier, Express, and Parcel (CEP) Market with other markets in Logistics Industry

Freight Transport

Freight Transportation Arrangement

Courier Express Parcel

Integrated Logistics

Cold Chain Logistics

Customers of Logistics Services

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Malaysia Courier, Express, and Parcel (CEP) Market Analysis

The Malaysia Courier, Express, and Parcel (CEP) Market size is estimated at 1.58 billion USD in 2024, and is expected to reach 2.24 billion USD by 2030, growing at a CAGR of 6.07% during the forecast period (2024-2030).

1.58 Billion

Market Size in 2024 (USD)

2.24 Billion

Market Size in 2030 (USD)

4.78 %

CAGR (2017-2023)

6.07 %

CAGR (2024-2030)

Fastest Growing Market by Speed of Delivery

6.98 %

Projected CAGR, Express, 2024-2030

Express delivery has been witnessing steady growth, with major global express delivery firms actively operating in Malaysia, supported by established networks.

Fastest Growing Market by Model

7.89 %

Projected CAGR, Business-to-Consumer (B2C), 2024-2030

The segment witnessed growth as the Malaysian government recognized the growing significance of e-commerce in promoting B2C transactions that facilitate major delivery demand.

Largest Market by Shipment Weight

68.32 %

value share, Light Weight Shipments, 2023

The e-commerce market for fashion items, toys, and hobby & DIY goods is the major facilitator for the segment's growth.

Largest Market by End User Industry

38.14 %

value share, E-Commerce, 2023

Malaysia has the highest internet penetration rate in Southeast Asia, driven primarily by a growing number of digitally savvy people.

First Leading Market Player

18.16 %

market share, J&T Express, 2022

J&T Express Malaysia has over 450 drop points and 25 gateways in Malaysia. It also offers guaranteed next-day delivery services in Malaysia.

Growing CEP market demand owing to industry's advancements and service expansions

During 2022, Malaysia had 59,024 courier motorcycles, which were the most used mode for domestic courier deliveries. About 40,880 delivery cars, 8,786 trucks, and 10,455 vans were used for courier deliveries in 2022. In addition, the country had 33 aircraft for international courier deliveries. The number of courier, express, and parcel delivery vehicles is significantly expected to rise, along with infrastructure improvements. CEP market value is also projected to register a CAGR of 6.23% from 2023 to 2029.
As of 2021, the domestic segment of the Malaysian courier, express, and parcel market made a larger contribution to the market revenue, accounting for an 65.19% share, and the international segment made a smaller contribution with an 34.81% share. This was majorly due to the booming e-commerce market in Malaysia, which was valued at about USD 7.72 billion in 2021, registering a 38.85% YoY growth over 2020. Of the categories in the Malaysian e-commerce market, the electronic products category accounted for the maximum contribution to revenue with a 32.90% share.
Significant expansions have occurred in the Malaysian CEP market to cater to the increasing demand. Best’s logistics network in Malaysia expanded to cover over 100 last mile service stations and operate 270 stations and seven sorting centers nationwide. A new cross-border logistics service aims to allow consumers in Malaysia to buy products through Chinese e-commerce platforms such as Taobao, Pinduoduo, and JD.com. This would shorten cross-border shipping to 6 working days after parcels leave China. The East Coast Railway Line (ECRL) project, to be completed in 2026, aims to reduce shipping time between the eastern and western coasts of Peninsular Malaysia.

Malaysia Courier, Express, and Parcel (CEP) Market

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Malaysia Courier, Express, and Parcel (CEP) Market Trends

Malaysia's transportation and storage sector experienced 33.42% YoY growth in 2022, despite USD 7.25 million FDI deficit

The transportation sector in Malaysia is integral to the nation's socio-economic progress. Transportation and storage in Malaysia experienced significant growth, jumping from 2.60% YoY in 2021 to a remarkable 33.42% YoY in 2022. This surge was driven by rising demand for road transportation, mainly from the manufacturing sector, fast-moving consumer goods (FMCG) companies, and automotive players, as major companies in Malaysia expanded their production capacities. In 2022, the transportation and storage, In 2022, there was a deficit of about MYR 32 million (USD 7.25 million) in net foreign direct investment inflows into the transportation and storage sectors in Malaysia. Foreign direct investment.
The Malaysian government intends to transform its logistics services by centralizing the planning and development of its logistics hub, accelerating digital adoption, and encouraging industry mergers and acquisitions. Malaysian Investment Development Authority (MIDA) has approved more than 19 projects under the cold chain investment incentive scheme Throughout the years.
The MRT3 is the last critical route to complete the Kuala Lumpur urban rail network; the line is 50.8 km long and runs around Kuala Lumpur's outskirts. Its construction is expected to begin in early 2023 and is slated for full completion by 2030, while operations for the first phase are anticipated to commence in 2028. Through the ECRL, a double-track railway linking infrastructure project, which includes 20 stations, began in 2017, with 14 passenger stations, five combined passenger and freight stations, and one freight station.

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To meet the demand for refined petroleum products, Petronas invested USD 20 billion in the 'RAPID' project in Malaysia

In Malaysia, a liter of diesel cost USD 0.49 in the second week of August 2021, while super unleaded petrol cost USD 0.48. In 2021, the GOM spent MYR 4.30 billion (USD 0.97 billion) and MYR 2.9 billion (USD 0.65 billion) on gasoline and diesel subsidies. The GOM introduced the biodiesel mandate to reduce the impact of high petroleum prices and subsidy spending.
Petrol and diesel prices are subsidized in the country, with MYR 95 fixed at USD 0.46 and diesel at USD 0.47, while the price of MYR 97 is floating at USD 0.76 a liter. The Brent Crude Oil contract for May 2022 delivery was trading at USD 128 (MYR 536.32) a barrel, with prices of commodities rallying on bullish demand-supply fundamentals in the past few months and further. Refined petroleum products, which accounted for 12.7% of total exports, expanded by MYR 10.7 billion (USD 2.42 billion) to MYR 18.6 billion (USD 4.21 billion) in line with the increase in average export volume (+45.1%) boosted by the Russia-Ukraine War. Rising energy prices will reinforce the growth slowdowns in developed economies, pressuring Asian export growth in 2022.
As part of Malaysia's goal to construct the oil refining and storage hub to meet the domestic demand for refined petroleum products, Petronas has invested about USD 20 billion in the Refining and Petrochemicals Integrated Development Project (RAPID) in Johor. At the same time, an investment of nearly USD 11 billion was made for associated facilities. The project has a nameplate capacity of 279,000 bpd and is expected to be fully commissioned by the end of 2023. The RAPID facility will be the country's first refinery to produce diesel and gasoline that meet the Euro V standard, which lowers carbon dioxide emission levels.

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OTHER KEY INDUSTRY TRENDS COVERED IN THE REPORT

Malaysia's private consumption increased by 7.2% in 2022, propelled by a rise in retail growth and e-commerce
The oil and gas industry and manufacturing are the major industries contributing to GDP growth
E-commerce is projected to register a CAGR of 13.26% during 2023-27, fueled by rising internet and smartphone use
Malaysia anticipates exports of electrical and electronic components to generate USD 112.22 billion by 2025, fueled by high investments in the manufacturing sector
Malaysia ranked 26th in the Logistic Performance Index in 2023, due to enhanced infrastructure and freight volumes

Malaysia rolls out the New Industrial Master Plan 2030 to stimulate development of manufacturing sector
Malaysia's PPI and CPI are increasing due to rising input and output costs, material shortages, and increasing energy and fuel price fluctuations
The manufacturing industry grew by 15.7% YoY in 2022, led by the electrical and electronic products subsegment
Intermediate goods accounted for more than 50% of import share of Malaysia in 2022, driven by increased demand for primary fuel and lubricants
Malaysia invests USD 20.43 billion in 7,615 infrastructure projects, focusing on rural development and economic growth

Malaysia Courier, Express, and Parcel (CEP) Industry Overview

The Malaysia Courier, Express, and Parcel (CEP) Market is moderately consolidated, with the top five companies occupying 56.91%. The major players in this market are DHL Group, FedEx, J&T Express, Ninja Logistics and Pos Malaysia Berhad (sorted alphabetically).

Malaysia Courier, Express, and Parcel (CEP) Market Leaders

DHL Group
FedEx
J&T Express
Ninja Logistics
Pos Malaysia Berhad

Malaysia Courier, Express, and Parcel (CEP) Market Concentration

Other important companies include City-Link Express (M) Sdn Bhd, GD Express Sdn Bhd, SF Express (KEX-SF), SkyNet Worldwide Express, United Parcel Service of America, Inc. (UPS).

*Disclaimer: Major Players sorted in alphabetical order.

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Malaysia Courier, Express, and Parcel (CEP) Market News

March 2023: UPS entered a partnership with Google Cloud, where Google will help UPS by putting radio-frequency identification chips on packages to track them efficiently.
March 2023: FedEx Express enhanced its service options so that customers can now access the shipping solution, FedEx Ship Manager® Lite (FSML), from the browser on their mobile phones and ship a package without having to print out documents. The solution, previously only available to FedEx customers who drop their package off at a FedEx World Service Center, can now be accessed by FedEx account holders from their homes.
March 2023: A new CourierHub@Skynet was opened at Segambut. It offers collection points, walk-in, drop-off services, and international delivery.

Free with this Report

We provide a complimentary and exhaustive set of data points on global and regional metrics that present the fundamental structure of the industry. Presented in the form of 60+ free charts, the section covers difficult to find data on various regions pertaining to e-commerce industry trends, economic contribution of the transportation & storage sector, export-import trends, logistics performance among other key indicators.

Malaysia Courier, Express, and Parcel (CEP) Market Report - Table of Contents

EXECUTIVE SUMMARY & KEY FINDINGS
REPORT OFFERS
1. INTRODUCTION
1. 1.1. Study Assumptions & Market Definition
2. 1.2. Scope of the Study
3. 1.3. Research Methodology
2. KEY INDUSTRY TRENDS
1. 2.1. Demographics
2. 2.2. GDP Distribution By Economic Activity
3. 2.3. GDP Growth By Economic Activity
4. 2.4. Inflation
5. 2.5. Economic Performance And Profile
  1. 2.5.1. Trends in E-Commerce Industry
  2. 2.5.2. Trends in Manufacturing Industry
6. 2.6. Transport And Storage Sector GDP
7. 2.7. Export Trends
8. 2.8. Import Trends
9. 2.9. Fuel Price
10. 2.10. Logistics Performance
11. 2.11. Infrastructure
12. 2.12. Regulatory Framework
  1. 2.12.1. Malaysia
13. 2.13. Value Chain & Distribution Channel Analysis
3. MARKET SEGMENTATION (includes Market Value in USD, Forecasts up to 2030 and analysis of growth prospects)
1. 3.1. Destination
  1. 3.1.1. Domestic
  2. 3.1.2. International
2. 3.2. Speed Of Delivery
  1. 3.2.1. Express
  2. 3.2.2. Non-Express
3. 3.3. Model
  1. 3.3.1. Business-to-Business (B2B)
  2. 3.3.2. Business-to-Consumer (B2C)
  3. 3.3.3. Consumer-to-Consumer (C2C)
4. 3.4. Shipment Weight
  1. 3.4.1. Heavy Weight Shipments
  2. 3.4.2. Light Weight Shipments
  3. 3.4.3. Medium Weight Shipments
5. 3.5. Mode Of Transport
  1. 3.5.1. Air
  2. 3.5.2. Road
  3. 3.5.3. Others
6. 3.6. End User Industry
  1. 3.6.1. E-Commerce
  2. 3.6.2. Financial Services (BFSI)
  3. 3.6.3. Healthcare
  4. 3.6.4. Manufacturing
  5. 3.6.5. Primary Industry
  6. 3.6.6. Wholesale and Retail Trade (Offline)
  7. 3.6.7. Others
4. COMPETITIVE LANDSCAPE
1. 4.1. Key Strategic Moves
2. 4.2. Market Share Analysis
3. 4.3. Company Landscape
4. 4.4. Company Profiles
  1. 4.4.1. City-Link Express (M) Sdn Bhd
  2. 4.4.2. DHL Group
  3. 4.4.3. FedEx
  4. 4.4.4. GD Express Sdn Bhd
  5. 4.4.5. J&T Express
  6. 4.4.6. Ninja Logistics
  7. 4.4.7. Pos Malaysia Berhad
  8. 4.4.8. SF Express (KEX-SF)
  9. 4.4.9. SkyNet Worldwide Express
  10. 4.4.10. United Parcel Service of America, Inc. (UPS)
5. KEY STRATEGIC QUESTIONS FOR CEP CEOS
6. APPENDIX
1. 6.1. Global Overview
  1. 6.1.1. Overview
  2. 6.1.2. Porter’s Five Forces Framework
  3. 6.1.3. Global Value Chain Analysis
  4. 6.1.4. Market Dynamics (DROs)
  5. 6.1.5. Technological Advancements
2. 6.2. Sources & References
3. 6.3. List of Tables & Figures
4. 6.4. Primary Insights
5. 6.5. Data Pack
6. 6.6. Glossary of Terms

List of Tables & Figures

Figure 1:
POPULATION DISTRIBUTION BY GENDER, COUNT, MALAYSIA, 2017 - 2030

Figure 2:
POPULATION DISTRIBUTION BY DEVELOPMENT AREA, COUNT, MALAYSIA, 2017 - 2030

Figure 3:
POPULATION DENSITY, POPULATION/SQ. KM, MALAYSIA, 2017 - 2030

Figure 4:
GROSS DOMESTIC PRODUCT (GDP) SHARE OF FINAL CONSUMPTION EXPENDITURE (IN CURRENT PRICES), SHARE % OF GDP, MALAYSIA, 2017 - 2022

Figure 5:
FINAL CONSUMPTION EXPENDITURE, ANNUAL GROWTH (%), MALAYSIA, 2017 - 2022

Figure 6:
POPULATION DISTRIBUTION BY MAJOR CITY, COUNT, MALAYSIA, 2022

Figure 7:
DISTRIBUTION OF GROSS DOMESTIC PRODUCT (GDP) BY ECONOMIC ACTIVITY, SHARE %, MALAYSIA, 2022

Figure 8:
GROWTH OF GROSS DOMESTIC PRODUCT (GDP) BY ECONOMIC ACTIVITY, CAGR %, MALAYSIA, 2017 – 2022

Figure 9:
WHOLESALE PRICE INFLATION RATE, %, MALAYSIA, 2017 - 2022

Figure 10:
CONSUMER PRICE INFLATION RATE, %, MALAYSIA, 2017 - 2022

Figure 11:
GROSS MERCHANDISE VALUE (GMV) OF E-COMMERCE INDUSTRY, USD, MALAYSIA, 2017 - 2027

Figure 12:
SECTORAL SHARE IN E-COMMERCE INDUSTRY GROSS MERCHANDISE VALUE (GMV), SHARE %, MALAYSIA, 2022

Figure 13:
GROSS VALUE ADDED (GVA) OF MANUFACTURING INDUSTRY (IN CURRENT PRICES), USD, MALAYSIA, 2017 - 2022

Figure 14:
SECTORAL SHARE IN GROSS VALUE ADDED (GVA) OF MANUFACTURING INDUSTRY, SHARE %, MALAYSIA, 2022

Figure 15:
VALUE OF TRANSPORT AND STORAGE SECTOR GROSS DOMESTIC PRODUCT (GDP), USD, MALAYSIA, 2017 – 2022

Figure 16:
TRANSPORT AND STORAGE SECTOR GROSS DOMESTIC PRODUCT (GDP), SHARE % OF GDP, MALAYSIA, 2022

Figure 17:
VALUE OF EXPORTS, USD, MALAYSIA, 2017 - 2022

Figure 18:
VALUE OF IMPORTS, USD, MALAYSIA, 2017 - 2022

Figure 19:
FUEL PRICE BY TYPE OF FUEL, USD/LITER, MALAYSIA, 2017 - 2022

Figure 20:
RANK OF LOGISTICS PERFORMANCE, RANK, MALAYSIA, 2010 - 2023

Figure 21:
LENGTH OF ROADS, KM, MALAYSIA, 2017 - 2022

Figure 22:
SHARE OF ROAD LENGTH BY SURFACE CATEGORY, %, MALAYSIA, 2022

Figure 23:
SHARE OF ROAD LENGTH BY ROAD CLASSIFICATION, %, MALAYSIA, 2022

Figure 24:
RAIL LENGTH, KM, MALAYSIA, 2017 - 2022

Figure 25:
CONTAINERS HANDLED AT MAJOR PORTS, TWENTY-FOOT EQUIVALENT UNITS (TEUS), MALAYSIA, 2022

Figure 26:
CARGO WEIGHT HANDLED AT MAJOR AIRPORTS, TONS, MALAYSIA, 2022

Figure 27:
VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 28:
VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 29:
VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, NUMBER OF PARCELS, MALAYSIA 2017 - 2030

Figure 30:
VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, USD, MALAYSIA 2017 - 2030

Figure 31:
VALUE SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, MALAYSIA, 2017 - 2030

Figure 32:
VOLUME SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, MALAYSIA, 2017 - 2030

Figure 33:
VOLUME OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 34:
VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 35:
VALUE SHARE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030

Figure 36:
VOLUME OF INTERNATIONAL COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 37:
VALUE OF INTERNATIONAL COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 38:
VALUE SHARE OF INTERNATIONAL COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030

Figure 39:
VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SPEED OF DELIVERY, NUMBER OF PARCELS, MALAYSIA 2017 - 2030

Figure 40:
VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SPEED OF DELIVERY, USD, MALAYSIA 2017 - 2030

Figure 41:
VALUE SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SPEED OF DELIVERY, %, MALAYSIA, 2017 - 2030

Figure 42:
VOLUME SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SPEED OF DELIVERY, %, MALAYSIA, 2017 - 2030

Figure 43:
VOLUME OF EXPRESS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 44:
VALUE OF EXPRESS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 45:
VALUE SHARE OF EXPRESS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030

Figure 46:
VOLUME OF NON-EXPRESS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 47:
VALUE OF NON-EXPRESS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 48:
VALUE SHARE OF NON-EXPRESS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030

Figure 49:
VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODEL, NUMBER OF PARCELS, MALAYSIA 2017 - 2030

Figure 50:
VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODEL, USD, MALAYSIA 2017 - 2030

Figure 51:
VALUE SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODEL, %, MALAYSIA, 2017 - 2030

Figure 52:
VOLUME SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODEL, %, MALAYSIA, 2017 - 2030

Figure 53:
VOLUME OF BUSINESS-TO-BUSINESS (B2B) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 54:
VALUE OF BUSINESS-TO-BUSINESS (B2B) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 55:
VALUE SHARE OF BUSINESS-TO-BUSINESS (B2B) COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030

Figure 56:
VOLUME OF BUSINESS-TO-CONSUMER (B2C) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 57:
VALUE OF BUSINESS-TO-CONSUMER (B2C) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 58:
VALUE SHARE OF BUSINESS-TO-CONSUMER (B2C) COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030

Figure 59:
VOLUME OF CONSUMER-TO-CONSUMER (C2C) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 60:
VALUE OF CONSUMER-TO-CONSUMER (C2C) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 61:
VALUE SHARE OF CONSUMER-TO-CONSUMER (C2C) COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030

Figure 62:
VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SHIPMENT WEIGHT, NUMBER OF PARCELS, MALAYSIA 2017 - 2030

Figure 63:
VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SHIPMENT WEIGHT, USD, MALAYSIA 2017 - 2030

Figure 64:
VALUE SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SHIPMENT WEIGHT, %, MALAYSIA, 2017 - 2030

Figure 65:
VOLUME SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SHIPMENT WEIGHT, %, MALAYSIA, 2017 - 2030

Figure 66:
VOLUME OF HEAVY WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 67:
VALUE OF HEAVY WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 68:
VALUE SHARE OF HEAVY WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030

Figure 69:
VOLUME OF LIGHT WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 70:
VALUE OF LIGHT WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 71:
VALUE SHARE OF LIGHT WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030

Figure 72:
VOLUME OF MEDIUM WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 73:
VALUE OF MEDIUM WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 74:
VALUE SHARE OF MEDIUM WEIGHT SHIPMENTS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030

Figure 75:
VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODE OF TRANSPORT, NUMBER OF PARCELS, MALAYSIA 2017 - 2030

Figure 76:
VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODE OF TRANSPORT, USD, MALAYSIA 2017 - 2030

Figure 77:
VALUE SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODE OF TRANSPORT, %, MALAYSIA, 2017 - 2030

Figure 78:
VOLUME SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODE OF TRANSPORT, %, MALAYSIA, 2017 - 2030

Figure 79:
VOLUME OF AIR COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 80:
VALUE OF AIR COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 81:
VALUE SHARE OF AIR COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030

Figure 82:
VOLUME OF ROAD COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 83:
VALUE OF ROAD COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 84:
VALUE SHARE OF ROAD COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030

Figure 85:
VOLUME OF OTHERS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 86:
VALUE OF OTHERS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 87:
VALUE SHARE OF OTHERS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030

Figure 88:
VOLUME OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, NUMBER OF PARCELS, MALAYSIA 2017 - 2030

Figure 89:
VALUE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, USD, MALAYSIA 2017 - 2030

Figure 90:
VALUE SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2017 - 2030

Figure 91:
VOLUME SHARE OF COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2017 - 2030

Figure 92:
VOLUME OF E-COMMERCE COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 93:
VALUE OF E-COMMERCE COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 94:
VALUE SHARE OF E-COMMERCE COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, MALAYSIA, 2022 VS 2030

Figure 95:
VOLUME OF FINANCIAL SERVICES (BFSI) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 96:
VALUE OF FINANCIAL SERVICES (BFSI) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 97:
VALUE SHARE OF FINANCIAL SERVICES (BFSI) COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, MALAYSIA, 2022 VS 2030

Figure 98:
VOLUME OF HEALTHCARE COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 99:
VALUE OF HEALTHCARE COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 100:
VALUE SHARE OF HEALTHCARE COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, MALAYSIA, 2022 VS 2030

Figure 101:
VOLUME OF MANUFACTURING COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 102:
VALUE OF MANUFACTURING COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 103:
VALUE SHARE OF MANUFACTURING COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, MALAYSIA, 2022 VS 2030

Figure 104:
VOLUME OF PRIMARY INDUSTRY COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 105:
VALUE OF PRIMARY INDUSTRY COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 106:
VALUE SHARE OF PRIMARY INDUSTRY COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, MALAYSIA, 2022 VS 2030

Figure 107:
VOLUME OF WHOLESALE AND RETAIL TRADE (OFFLINE) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 108:
VALUE OF WHOLESALE AND RETAIL TRADE (OFFLINE) COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 109:
VALUE SHARE OF WHOLESALE AND RETAIL TRADE (OFFLINE) COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, MALAYSIA, 2022 VS 2030

Figure 110:
VOLUME OF OTHERS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030

Figure 111:
VALUE OF OTHERS COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030

Figure 112:
VALUE SHARE OF OTHERS COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY DESTINATION, %, MALAYSIA, 2022 VS 2030

Figure 113:
MOST ACTIVE COMPANIES BY NUMBER OF STRATEGIC MOVES, COUNT, MALAYSIA, 2022

Figure 114:
MOST ADOPTED STRATEGIES, COUNT, MALAYSIA, 2022

Figure 115:
VALUE SHARE OF MAJOR PLAYERS, %, MALAYSIA 2022

Malaysia Courier, Express, and Parcel (CEP) Industry Segmentation

Domestic, International are covered as segments by Destination. Express, Non-Express are covered as segments by Speed Of Delivery. Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Consumer (C2C) are covered as segments by Model. Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments are covered as segments by Shipment Weight. Air, Road, Others are covered as segments by Mode Of Transport. E-Commerce, Financial Services (BFSI), Healthcare, Manufacturing, Primary Industry, Wholesale and Retail Trade (Offline), Others are covered as segments by End User Industry.

During 2022, Malaysia had 59,024 courier motorcycles, which were the most used mode for domestic courier deliveries. About 40,880 delivery cars, 8,786 trucks, and 10,455 vans were used for courier deliveries in 2022. In addition, the country had 33 aircraft for international courier deliveries. The number of courier, express, and parcel delivery vehicles is significantly expected to rise, along with infrastructure improvements. CEP market value is also projected to register a CAGR of 6.23% from 2023 to 2029.
As of 2021, the domestic segment of the Malaysian courier, express, and parcel market made a larger contribution to the market revenue, accounting for an 65.19% share, and the international segment made a smaller contribution with an 34.81% share. This was majorly due to the booming e-commerce market in Malaysia, which was valued at about USD 7.72 billion in 2021, registering a 38.85% YoY growth over 2020. Of the categories in the Malaysian e-commerce market, the electronic products category accounted for the maximum contribution to revenue with a 32.90% share.
Significant expansions have occurred in the Malaysian CEP market to cater to the increasing demand. Best’s logistics network in Malaysia expanded to cover over 100 last mile service stations and operate 270 stations and seven sorting centers nationwide. A new cross-border logistics service aims to allow consumers in Malaysia to buy products through Chinese e-commerce platforms such as Taobao, Pinduoduo, and JD.com. This would shorten cross-border shipping to 6 working days after parcels leave China. The East Coast Railway Line (ECRL) project, to be completed in 2026, aims to reduce shipping time between the eastern and western coasts of Peninsular Malaysia.

Destination
		Domestic
		International

Speed Of Delivery
		Express
		Non-Express

Model
		Business-to-Business (B2B)
		Business-to-Consumer (B2C)
		Consumer-to-Consumer (C2C)

Shipment Weight
		Heavy Weight Shipments
		Light Weight Shipments
		Medium Weight Shipments

Mode Of Transport
		Air
		Road
		Others

End User Industry
		E-Commerce
		Financial Services (BFSI)
		Healthcare
		Manufacturing
		Primary Industry
		Wholesale and Retail Trade (Offline)
		Others

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Market Definition

Courier, Express, and Parcel - The Courier, Express, and Parcel services, often called as CEP Market, refers to the logistics and postal service providers which specialize in moving small goods (parcels/packages). It captures the overall market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, (2) Business Customer packages viz. Business-to-Business (B2B) & Business-to-Consumer (B2C) as well as private customer packages (C2C), (3) non-express parcel delivery services (Standard and Deferred) as well as express parcel delivery services (Day-Definite-Express and Time-Definite-Express), (4) domestic as well as international shipments.
Demographics - To analyse total addressable market demand, population growth & forecasts have been studied and presented in this industry trend. It represents population distribution across categories like gender (male/female), development area (urban/rural), major cities among other key parameters like population density and final consumption expenditure (growth and share % of GDP). This data has been used for assessing the fluctations in demand & consumption expenditure, and the major hotspots (cities) of potential demand.
Domestic Courier Market - Domestic Courier Market refers to the CEP shipments wherein the origin and destination is within the boundary of the geography studied (country or region as per the scope of report). It captures the market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, including light weight shipments, medium weight shipments and heavy weight shipments (2) Business Customer packages viz. Business-to-Business (B2B) & Business-to-Consumer (B2C) as well as private customer packages (C2C), (3) non-express parcel delivery services (Standard and Deferred) as well as express parcel delivery services (Day-Definite-Express and Time-Definite-Express).
E-Commerce - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the e-tailers, through online sales channel, on Courier, Express, and Parcel (CEP) services. The scope includes (i) the supply chain of a company's online customer orders being fulfilled, (ii) the process of getting a product from the point of manufacturing to the point at which it is delivered to consumers. It involves managing inventory (deferred as well as time critical), shipping, and distribution.
Export Trends and Import Trends - Overall logistics performance of an economy is positively and significantly (statistically) correlated to its trade performance (exports and imports). Hence, in this industry trend, total value of trade, major commodities/ commodity groups and the major trade partners, for the studied geography (country or region as per the scope of report) have been analysed alongside the impact of major trade/logistics infrastructure investments & regulatory environment.
Financial Services (BFSI) - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the BFSI players, on Courier, Express, and Parcel (CEP) services. CEP is important to the financial services industry in shipping of confidential documents and files. The establishments in this sector are engaged in (i) financial transactions (that is, transactions involving the creation, liquidation, or change in ownership of financial assets) or in facilitating financial transactions, (ii) financial intermediation, (iii) the pooling of risk by underwriting annuities and insurance, (iv) providing specialized services that facilitate or support financial intermediation, insurance and employee benefit programs, and (v) monetary control - the monetary authorities.
Fuel Price - Fuel price spikes can cause delays and diruption for logistics service providers (LSPs), while drops in the same can result in higher short-term profitability and increased market rivalry to offer consumers with the best deals. Hence, the fuel price variations have been studied over the review period and presented along with the causes as well as market impacts.
GDP Distribution by Economic Activity - Nominal Gross Domestic Product and distribution of the same, across major economic sectors in the geography studied (country or region as per scope of the report) have been studied and presented in this industry trend. As GDP is positively related to the profitability and growth of logistics industry, this data has been used in adjunction to the input-output tables/ supply-use tables for analyzing the potential major contributing sectors towards the logistics demand.
GDP Growth by Economic Activity - Growth of Nominal Gross Domestic Product across major economic sectors, for the geography studied (country or region as per scope of the report) have been presented in this industry trend. This data has been utilized for assessing the growth of logistics demand from all the market end users (economic sectors considered here).
Healthcare - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the Healthcare players (Hospitals, clinics, mrdical centres) , on Courier, Express, and Parcel (CEP) services. The scope includes CEP services involved in the defrerred as well time critical movement of medical goods & supplies (surgical supplies and instruments, including gloves, masks, syringes, equipment). The establishments in this sector (i) include the ones providing medical care exclusively (ii) deliver services by trained professionals (iii) involve processes, including labor inputs of health practitioners with the requisite expertise (iv) are defined based on the educational degree held by the practitioners included in the industry.
Inflation - Variations in both Wholesale Price Inflation (YoY change in producer price index) and Consumer Price Inflation have been presented in this industry trend. This data has been used to assess the inflationary environment as it plays a vital role in smooth functioning of the supply chain, directly impacting the logistics operational cost components e.g., pricing of tyres, driver wages & benefits, energy/fuel prices, maintenace costs, toll charges, warehousing rents, custom brokerage, forwarding rates, courier rates etc. hence impacting the overall freight and logistics market.
Infrastructure - As infrastructure plays a vital role in an economy's logistics performance, variables like length of roads, distribution of road length by surface category (paved v/s unpaved), distribution of road length by road classification (expressways v/s highways v/s other roads), rail length, volume of containers handled by major ports and tonnage handled by major airports have been analysed and presented in this industry trend.
International Express Service Market - International Express Service Market refers to the CEP shipments wherein the origin or destination is not within the boundary of the geography studied (country or region as per the scope of report). It captures the market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, including light weight shipments, medium weight shipments and heavy weight shipments (ii) Inter-Region as well as Intra-Region Shipments
Key Industry Trends - The report section named "Key Industry Trends" include all the key variables/parameters studied to better analyze the market size estimates and forecasts. All the trends have been presented in the form of data points (time series or latest available data points) along with analysis of the paramter in the form of concise market relevant commentary, for the geography studied (country or region as per the scope of report).
Key Strategic Moves - The action taken by a company to differentiate from its competitor or used as a general strategy is referred to as a key strategic move (KSM). This includes (1) Agreements (2) Expansions (3) Financial Restructuring (4) Mergers and Acquisitions (5) Partnerships, and (6) Product Innovations. Key players (Logistics Service Providers, LSPs) in the market have been shortlisted, their KSM have been studied and presented in this section.
Logistics Performance - Logistics Performance and Logistics Costs are the backbone of trade, and influences trade costs, making countries compete globally. Logistics performance is influenced by market wide adopted supply chain management strategies, government services, investments & policies, fuel/ energy costs, inflationary environment etc. Hence, in this industry trend, the logistics performance of the geography studied (country/ region as per the scope of report) has been analysed and presented over the review period.
Manufacturing - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the Manufacturing industry (including Hi-Tech/Technology) players, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments primarily engaged in the chemical, mechanical or physical transformation of materials or substances into new products. Logistics Service Providers (LSPs) play a crucial role in maintaining a smooth flow of raw materials across the supply chain, enabling timely delivery of finished goods to distributors or end customers and storing & supplying the raw materials to clients for just-in-time manufacturing.
Other End Users - Other end user segment captures the external (outsourced) logistics expenditure incurred by the construction, real estate, educational services, and professional services (administrative, waste management, legal, architectural, engineering, design, consulting, scientific R&D), on Courier, Express, and Parcel (CEP) services. Logistics Service Providers (LSPs) plays a crucial role in the reliable movement of time critical supplies and documents to/from these industries such as transporting any equipment or resources required, shipping confidential documents and files.
Primary Industry - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the AFF (Agriculture, Fishing, and Forestry) and Extraction indsutry (Oil &Gas, Quarrying and Mining) players, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments (i) primarily engaged in growing crops, raising animals, harvesting timber, harvesting fish & other animals from their natural habitats and providing related support activities; (ii) that extract naturally occurring mineral solids, such as coal and ores; liquid minerals, such as crude petroleum; and gases, such as natural gas. Herein, Logistics Service Providers (LSPs) (i) play a crucial role in acquisition, storage, handling, transportation, and distribution activities for the optimal & continuous flow of inputs (seeds, pesticides, fertilizers, equipment, and water) from manufacturers or suppliers to the producers and smooth flow of output (produce, agro-goods) to distributors/ consumers; (ii) cover entire phases from upstream to downstream and play a crucial role in the transportation of machinery, drilling equipments, extracted minerals, crude oil & natural gas and refined/ processed products from one place to another. This includes both termperature controlled and non-temperature controlled logistics, as and when required according to the shelf life of goods being transported or stored.
Producer Price Inflation - It indicates inflation from viewpoint of the producers viz. the average selling price received for their output over a period of time. Annual change (YoY) of producer price index is reported as wholesale price inflation in the "Inflation" industry trend. As WPI captures dynamic price movements in most comprehensive way, it is widely used by governments, banks, industry, business circles and is deemed important in formulation of trade, fiscal and other economic policies. The data has been used in adjunction to consumer price inflation for better understanding the inflationary environment.
Segmental Revenue - Segmental Revenue has been triangulated or computed and presented for all the major players in the market. It refers to the courier, express, and parcel (CEP) market specific revenue earned by the company, over the base year of study, in the geography studied (country or region as per the scope of report). It is computed through the study and analysis of major parameters like financials, service portfolio, employee strength, fleet size, investments, number of countries present in, major economies of concern, etc. that have been reported by the company in its annual reports, webpage. For companies having scarce financial disclosures, paid databases like D&B Hoovers, Dow Jones Factiva have been resorted to and verified through industry/expert interactions.
Transport and Storage Sector GDP - Value and growth of Transport and Storage Sector GDP has a direct relation to the freight and logistics market size. Hence, this variable has been studied and presented over the review period, in value terms (USD) and as share % of total GDP, in this industry trend. The data has been supported by concise and relevant commentary around the investments, developments, and current market scenario.
Trends in E-Commerce Industry - Enhanced internet connectivity and boom in smartphone penetration, coupled with increasing disposable incomes, has led to a phenomenal growth in the e-commerce market globally. Online shoppers require fast and efficient delivery of their orders leading to an increase in the demand for logistics services especially e-commerce fulfilment services. Hence, the Gross Merchandise Value (GMV), historial and projected growth, breakup of major commodity groups in e-commerce industry for the studied geography (country or region as per scope of the report) have been analysed and presented in this industry trend.
Trends in Manufacturing Industry - Manufacturing industry involves the transformation of raw materials into finished products, while logistics industry ensures the efficient flow of raw materials to the factory, and the transport of manufactured products to the distributors & consumers. Demand-Supply of both industries are highly cross-linked and critical for a seamless supply chain. Hence, the Gross Value Added (GVA), breakup of GVA into major manufacturing sectors, and growth of manufacturing industry over the review period have been analysed and presented, in this industry trend.
Wholesale and Retail Trade (Offline) - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the wholesalers and retailers, through offline sales channel, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments primarily engaged in wholesaling or retailing merchandise, generally without transformation, and rendering services incidental to the sale of merchandise. Logistics Service Providers (LSPs) plays a crucial role in the reliable movement of supplies to and finished products from production houses to the distributors and finally to the end customer covering activites like material sourcing, transportation, order fulfillment, warehousing & storage, demand forecasting, inventory management etc.

Keyword	Definition
Axle Load	The axle load refers to the total load (weight) bearing on the roadway through wheels connected to a given axle. Across the globe, there are systems in place to ensure axle load monitoring, wherein surpassing the defined limits set by the concerned regulatory authority can lead to penalty/fine. For transportation of goods via road this can be an important determinant of costs as knowledge about the axle load limits can be used to (i) load the vehicle optimally for maximizing profits (ii) avoid exceeding the same and hence the probable fines associated (iii) avoid wear and tear of the vehicle (iv) avoid damage to pavement resulting in noticeable public maintenance and repair costs (v) achieve better turnaround time.
Back Haul	Backhaul is the return movement of a transport vehicle from its original destination to its original point of departure, and can include full, partial, or empty truck loads (all or part of the way) depending on the visibility of the local freight ecosystem. In this regard, transportation of empty containers to the point of origin, known as deadheading is also a significant factor, considering the supply/container shortages across the geographies, resulting in cost escalation and under optimized profit potential attainment. Generally, the carriers offer discounts on the backhaul, to secure freight for the trip.
Bill of Lading (BOL)	A bill of lading is a legal contract document issued by a carrier to a shipper to acknowledge reception of their cargo, and is evidence for the contract of carriage between the two parties. Broadly it details the (i) type, quantity, and other specifications of the goods being carried (ii) destination, and terms & conditions of the shipment (iii) carrier and drivers with all the necessary information to process the shipment, which can be used for insurance and customs clearance purposes (iv) assurance that the consignment is damage-free and ready to be shipped to the consignee. In this regard, a house bill of lading (HBL) is a document issued by a freight forwarder or a non-vessel operating common carrier (NVOCC) to acknowledge receipt of items for shipment (to a shipper). If shipments from several shippers are involved a master bill of lading (MBL) might be involved which is a consolidated version of the same for all the shipments being taken care of by the carrier (to a common destination) and might be issued by the carrier to the freight forwarder or the shipper (depending on who books the transport).
Bunkering	Bunkering is the process of supplying fuel to power the propulsion system of a ship. It includes the logistics of loading and distributing the fuel among available shipboard tanks. In this regard, (i) Bunker fuel is technically any type of fuel oil used aboard ships. It gets its name from the containers on ships and in ports that it is stored in; in the days of steam they were coal bunkers but now they are bunker-fuel tanks, (ii) Bunker refers to the spaces (Tank) on board a vessel to store fuel, (iii) Bunker trader refers to a person dealing in trade of bunker (fuel), (iv) Bunker call is made when a cargo ship anchors or berths in a port to take on bunker oil or supplies, (v) Bunkering service is the supply of a requested quality and quantity of bunkers to a ship. Bunkering is signficant from point of view of freight rates applicable to the shipper as Bunker Contribution (BUC)/ Fuel Adjustment Factor (FAF)/ Bunker Adjustment Factor (BAF) are applied by shipping lines to offset the effect of fluctuations in the cost of bunkers.
Cabotage	Transport by a vehicle registered in a country, performed on the national territory of another country. Cabotage law may restrict domestic cargo traffic to be carried in its own nationally registered, and sometimes built and crewed vehicles, though regulations vary across industries/commodity groups/countries and sometimes specify maximum allowable percentage of cabotage that can be serviced by foreign registered fleet.
C-commerce	Collaborative commerce (also known as C-commerce), (i) describes electronically enabled business interactions among an enterprise’s internal personnel, business partners and customers throughout a trading community (industry, industry segment, supply chain or supply chain segment); (ii) is the optimization of supply and distribution channels to capitalize on the global economy by using new technology efficiently. Advantages of C-commerce, to detail few include (i) maximization of organization's efficiency and profitability (ii) technology integration with physical channels to allow companies to work together (iii) increased information exchange such as inventory and product specifications, using the web as an intermediary (iv) increased competitiveness by reaching a broader audience. Examples of C-commerce, also known as peer-to-peer commerce, include (i) companies that allow consumers to rent things from each other, or marketplaces, such as Meta (formerly Facebook) Marketplace, that allow the sale of used goods; (ii) DoorDash teamed up with many national brands, such as McDonald’s and Chipotle, to offer fast food delivery, building their business model on c-commerce. They have since expanded their delivery service from restaurants to retailers and even offer 'fleets' of drivers to businesses.
Courier	A business/company that delivers packages/parcels/shipments (upto 70 kgs) including quick door to door pickup and delivery service for goods or documents, domestically or internationally, on a commercial contract basis. Example, DHL Group, FedEx, United Parcel Service of America, Inc., USPS, International Distributions Services, J&T Express, SF Express among several others
Cross docking	Cross docking is a practice in logistics management that includes unloading incoming delivery vehicles and loading the materials directly into outbound delivery vehicles, omitting traditional warehouse logistical practices and saving time and money. It requires close synchronization of both inbound and outbound movements. It is highly significant in reduction of costs pertaining to warehousing & storage (and the associated Value Added Services).
Cross Trade	International transport between two different countries performed by a vehicle registered in a third country. A third country is a country other than the country of loading/embarkation and the country of unloading/disembarkation. Cross Trade law may restrict international cargo traffic to be carried by respective country's registered vehicles, and sometimes built and crewed vehicles, though regulations vary across industries/commodity groups/countries and sometimes specify maximum allowable percentage of cross trade that can be serviced by foreign registered fleet.
Customs Clearance	The process of declaring and clearing cargoes through customs. It includes the procedures involved in getting cargo released by Customs through designated formalities such as presenting import license/permit, payment of import duties and other required documentations by the nature of the cargo. In this regard, a customs broker is a person or company licensed by the respective department of the country to act on behalf of freight importers and exporters.
Dangerous Goods	Dangerous goods (or hazardous materials or HAZMAT) include flammable liquids/solids, gases (compressed, liquified, dissolved under pressure), corrosives, oxidising substances, explosive substances and articles, substances which on contact with water emit flammable gasses, organic peroxides, toxic substances, infectious substances, radioactive materials, miscellaneous dangerous goods and articles.
First mile Delivery	First mile delivery refers to the (i) first stage of the freight/shipment/cargo/courier transportation (ii) the transportation of goods from a merchant’s premises or warehouse to the next fulfillment centre/warehouse/hub from where the goods are forwarded (iii) shipping goods from local distribution centers to stores (For retailers) (iv) transportation of finished goods from a plant or a factory to a distribution center (For manufacturers), (v) pick up of goods from the end-customer’s home or store followed by movement to a warehouse or storage location (movers and packers), (vi) process where goods are picked up from a retailer and then transferred to third-party logistics providers or courier service providers to be delivered to the end-consumer (e-commerce). Once the package reaches the next warehouse or the courier’s hub, it is then sorted and transported further until it reaches the customer’s doorstep. Example, if one chooses UPS as a courier, first-mile delivery will be the product being delivered from manufacturer's/retailer's warehouse to the UPS’s warehouse/ fulfilment centre.
Last Mile Delivery	Last mile delivery refers to the very last step of the delivery process when a parcel is moved from a transportation hub (warehouse or a distribution center or fulfillment centre) to its final destination, which usually is a personal residence/retail store/ business, or parcel locker. It accounts for around half of the total cost involved in entire process of first mile, middle mile, and last mile delivery, though it can vary shipment to shipment, based on commodity, business model and similar factors.
Milkrun	A Milk Run is a delivery method used to transport mixed loads from various suppliers to one customer, using lean management principles applied to logistics. Instead of each supplier sending a truck every week to meet the needs of one customer, one truck (or vehicle) visits the suppliers to pick up the loads for that customer. This method of transport got its name from the dairy industry practice, where one tanker used to collect milk from several dairy farms for delivery to a milk processing company. A milk run can be a more efficient way to handle logistics but require proper planning. If the route involves products from different companies, there is need for an agreement about cost-sharing and other aspects of the cooperative delivery arrangement. Once the group settles these issues, this delivery method can save time and money for everyone by pooling operation costs and resources.
Multi country consolidation	Multi-Country Consolidation (MCC) is a cost-effective solution that consolidates one's cargo from different countries of origin to build Full Container Loads (FCL). MCC is most suitable for companies that import light volumes of goods from multiple countries but want to take advantage of the more economic FCL freight rates. Apart from costing some of the other advantages include (i) flexibility to choose suppliers from a wider range of origin countries without worrying about the logistics to final destination from each origin, (ii) ability to pick the most suitable suppliers from many different countries for one's business operations. The increase in one's sourcing options by MCC provides the kind of flexibility needed in competitive global markets.
Q-commerce	Q-commerce, also referred to as quick commerce, is a type of e-commerce where emphasis is on quick deliveries, typically in less than an hour. The companies providing Q-Commerce services might have vertically intergrated model or might be using third party delivery platforms (outsourced logistics). It has advantages like (i) competitve USP, (ii) potential to earn greater profit margins, (iii) better customer experience, (iv) guaranteed availability of products, (v) traceability, and (vi) scaleability.
ReverseLogistics	Reverse logistics is a type of supply chain management that moves goods from customers back to the sellers or manufacturers and may involve ciruclar economy principles (3Rs) viz. recycling, reuse (repurposing, reselling), reducing or repairing. In this regard, reverse commerce (or Recommerce) is the selling of previously owned items through physical or online marketplaces/distribution channels to buyers who reuse, recycle or resell them.

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Research Methodology

Mordor Intelligence follows a four-step methodology in all our reports.

Step-1: Identify Key Variables: In order to build a robust forecasting methodology, the variables and factors identified in Step-1 are tested against available historical market numbers. Through an iterative process, the variables required for market forecast are set and the model is built on the basis of these variables.
Step-2: Build a Market Model: Market-size estimations for the forecast years are in nominal terms. Inflation is considered to be a part of the pricing, and the average selling price (ASP) is varying throughout the forecast period for each country
Step-3: Validate and Finalize: In this important step, all market numbers, variables and analyst calls are validated through an extensive network of primary research experts from the market studied. The respondents are selected across levels and functions to generate a holistic picture of the market studied.
Step-4: Research Outputs: Syndicated Reports, Custom Consulting Assignments, Databases & Subscription Platforms