Kenya ICT Market Trends

Statistics for the 2023 & 2024 Kenya ICT market trends, created by Mordor Intelligence™ Industry Reports. Kenya ICT trend report includes a market forecast to 2029 and historical overview. Get a sample of this industry trends analysis as a free report PDF download.

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Market Trends of Kenya ICT Industry

Growing Demand for Cloud Technology

  • Kenya's ICT market is experiencing significant growth, driven by a marked increase in cloud technology adoption. Businesses are increasingly turning to cloud services and infrastructure to enhance their efficiency and scalability in the digital transformation age.
  • Moreover, Kenya's rising emphasis on cybersecurity and data protection is driving increased investments in cloud technologies. This strategic focus is attracting a diverse range of both local and global players, catalyzing market expansion. Kenya is not only fostering innovation but also paving the way for novel applications and services by prioritizing security.
  • In May 2023, Huawei Technologies, in a strategic move, rolled out an advanced cybersecurity service tailored for both the private and public sectors in Kenya. This initiative underscores their commitment to bolstering cybersecurity defenses, especially as cyberattacks continue to rise. The new service, Ransomware Protection 2.0, is tailored to combat the swift proliferation of emerging technologies like the cloud, Internet of Things (IoT), and artificial intelligence (AI).
  • In May 2024, Metrofile, an East African provider of document management and digital solutions, unveiled its latest offering: cloud services. This offering represents a pivotal step in the company's commitment to providing robust data security, enhanced accessibility, and strict adherence to regulatory standards. Metrofile's cloud services in Kenya are tailored to meet the evolving requirements of local businesses. These services tackle the hurdles posed by escalating data volumes, rising security concerns, and the growing necessity for compliance with the Data Protection Act.
  • Furthermore, Kenya's surge in web traffic is fueling a notable uptick in cloud adoption. Increased internet usage is fueling the need for scalable, efficient, and cost-effective IT solutions, a demand that cloud services deliver. Cloud solutions provide the agility to manage spikes in traffic, minimizing downtimes and ensuring uninterrupted service delivery. Moreover, the ease of access to cloud-based applications and services facilitates remote work and bolsters e-commerce, thereby fueling the ongoing trend of cloud adoption in Kenya, especially in the face of escalating web traffic. According to StatCounter, as of July 2023, most of the web traffic in Kenya occurred via mobile devices, which had around a substantial 72% share of the total traffic.
Kenya ICT Market: Share of web traffic in Kenya as of July 2023, by device

IT and Telecommunication Sector to Witness the Significant Adoption

  • Kenya's IT and telecom sector is witnessing significant growth, driven by the widespread embrace of technology. The country's economy and government are actively promoting digitalization, which is evident in their investments across digital infrastructures, devices, software, and services. The shift to digitalization has not just improved user experiences but has also created new opportunities for businesses.
  • Competition in the market is intense, driven by a mix of established and emerging players. These industry participants are adopting a range of strategies to enhance their competitive edge and fuel the market’s growth. For instance, in April 2024, Huawei, the Chinese tech giant, unveiled a new cybersecurity service tailored for both the private and public sectors in Kenya. This move underscores their commitment to bolstering cyber defenses, leveraging cloud storage, and advanced AI, especially in the face of rising cyber threats.
  • Furthermore, a surging demand for IT and telecom services, integral to the country's digital evolution, propels the market. The swift proliferation of high-speed internet, coupled with the widespread embrace of 5G networks, has significantly enhanced connectivity. Consequently, this surge has hastened the uptake of cloud computing, IoT, and remote work solutions. Moreover, a rise in digital literacy and a tech-savvy populace are driving up the demand for advanced IT and telecom services. This surge in demand is complemented by improved connectivity and the allure of digital platforms, which are increasingly attracting international partnerships, thereby fueling the market's expansion.
  • In May 2024, Mastercard strengthened its digital transformation efforts in Africa. Mastercard and the African Development Bank Group jointly unveiled the Mobilizing Access to the Digital Economy (MADE) Alliance. The Alliance's primary focus lies in bolstering the agricultural sector, with a special emphasis on empowering women. The program aims to assist three million farmers in Kenya, Tanzania, and Nigeria. It will collaborate with local banks to facilitate digital identities and ensure access to premium seeds and agricultural inputs.
  • Kenya's IT and telecom sector is experiencing significant growth, driven by the nation's increasing reliance on social media. The surge in social media activity directly correlates with a significant increase in data consumption, highlighting the necessity for improved internet speeds and robust telecom infrastructure. According to StatCounter, as of May 2024, around 37.08% of the Kenyan population used Facebook, which was around 28.68% in November 2023.
Kenya ICT Market: Social Media usage, Facebook, Kenya, November 2023 to May 2024

Kenya ICT Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)