Internet of Things in Banking Market Size
| Study Period | 2023 - 2029 |
| Base Year For Estimation | 2023 |
| CAGR | 18.58 % |
| Fastest Growing Market | Asia Pacific |
| Largest Market | North America |
| Market Concentration | Low |
Major Players
*Disclaimer: Major Players sorted in no particular order |
Internet of Things in Banking Market Analysis
The Internet of things in the banking market is expected to grow at a CAGR of 18.58% over the forecast period. Today's banking customers are known to be less loyal, more demanding, and increasingly comfortable with the entire digital banking experience, from self-service to automated wealth advisory. Moreover, the cost, customer expectations, traditional competitors, and FinTechs represent a significant threat to the banks. Thus, the focus has turned to offering new and improved experiences and higher value for customers and employees, competing with rising expectations. One of the technologies being embraced by banks is IoT. Amid a massive digital disruption, banks are exploring how IoT can help design products that adhere to customer demands. Some of the world's largest banks are re-organizing their front office due to an increase in the prioritization of customer-centricity.
- One of the essential benefits of IoT in the banking industry is providing easy-to-access services to credit card and debit card customers. Banks can analyze the usage rate of ATM kiosks in specific areas and alter the installation of ATMs depending on usage volumes. Along with ATMs, banks can use IoT data to bring on-demand services closer to customers by providing kiosks and increasing the accessibility of service to customers. The customer data available through IoT can help banks identify their customers' business needs and value chains and gain customer insights. Customer information can help banks contribute to providing value-added services, financial assistance, and customized products to ensure a favorable situation for both parties.
- The market has a huge potential when it comes to retail banking. Banking via smart speakers provides customers with the convenience of issuing voice instructions rather than physically looking at a mobile device.
- IoT provides the BFSI industry with a variety of digitalization advantages, including a 360-degree client perspective, improved financial security, fraud detection, cutting-edge insurance tactics, and more. Innovations made possible by the Internet of Things assist banking and financial organizations in exceeding client expectations and providing superior customer service.
- Some banks have started using beacons to send customized offers to customers' smartphones as soon as they enter the branch. Some ATMs now have live-stream video support that allows customers to speak to tellers if they require additional assistance. Banks use IoT and other banking applications to resolve the conflict seen in traditional branch banking due to mobile banking. For instance, biometric sensors can be utilized to garner user data when they enter the bank and relay it to the primary system.
- To contain the spread of COVID-19, the majority of bank employees across the world are being asked to work from home. COVID-19 is also challenging the traditional banking habits of customers. The World Health Organization (WHO) has advised people to use contactless payment and avoid handling banknotes as much as possible. This is because COVID-19 may continue to live on a note for days, accelerating the spread of this disease. By implementing digitized and remote customer transactions, banks can ensure that everyday and exceptional processes are likely to be carried out with limited disruption. This represents an increasing adoption of IoT in banking in the future.
Internet of Things in Banking Market Trends
This section covers the major market trends shaping the Banking Internet of Things Market according to our research experts:
Security Application is Expected to Hold Significant Share
- Nowadays, customer expectations, technological capabilities, regulatory requirements, demographics, and economics create a crucial change. This demands that banking institutions move past these challenges and adopt a proactive approach to cybersecurity. The financial sector faced almost three times the cyber attacks compared to the other industries. Data breaches (internal through fraud and external through cybercriminals) lead to an exponential cost rise. Enforcing Multi-Factor Authentication (MFA), usually for physical access control, virtual private networks, and prevention of counterfeit by chip assembly integrators, are the critical trends in the cybersecurity applications market, which are expected to enhance the market.
- Personal Financial Management (PFM) is a 21st-century innovation. The PFM's guiding idea is simple: give consumers a clear image of their accounts, revenues, and expenses. Using a PFM system, the customer can see his accounts' transactions. Banks will be able to better serve their clients by using the data generated by IoT. To track the customer's usage, an IoT must provide alerts or signals to activate/deactivate particular items maintained by the bank.
- Ongoing threats related to IoT devices will force banks to tighten security layers, including patchable firmware/software and controlled privilege access. New regulations will follow once massive-scale attacks are initiated using IoT. This will be done to amplify the attack using the help of wearable devices. According to Samsung Insights, wearables, such as smartwatches, are poised to become the future of the retail banking experience. For example, banks could use Bluetooth beacons to push personal greetings to customers' smartwatches when entering a banking location.
- The financial services industry appeals to cybercriminals for one apparent reason-access to money and related data and one less evident security hole related to the Internet of Things. IoT is being used by businesses more and more, with connected automobiles helping to determine insurance rates and smartphones taking the place of bank tellers. Finance professionals need to take several crucial actions to protect their client's data on interconnected platforms.
- For instance, between July and September last year, cybercriminals in Russia used social engineering to launch over 13,4000 assaults against customers of financial institutions. Additionally, phishing was used in approximately 3,000 client-targeting events.
North America to Account for a Significant Share
- North America has many of the largest banks, which significantly drives the market for IoT in banking. The convergence of operational and information technology and the increasing use of IoT devices in product, application, and premises monitoring for connected banking are factors driving the IoT in Banking in North America. The U.S. is the largest market for IoT security solutions in banking because of having a large number of banks with a large number of data breaches news.
- Many banks now provide applications for popular wearables like Apple Watch and FitPay, which is already working with Bank of America. Amazon is too planning to let customers zap each other cash with Alexa and then deposit it in an Amazon-branded checking account. Diebold, a U.S. financial and security services corporation, went even further and designed a smart ATM. If anyone wants to withdraw some cash, a person should schedule a session via a mobile app, walk up to the nearest ATM and choose one of the available verification options.
- There is an increased rate of data breaches in the United States annually. The main segment affected is the banking sector, and the privileged misuse and web attack is the main reason for it, where the hackers use malicious code and software to alter computer code. Recent news quotes that HSBC Bank customers had personal information exposed to a data breach by unauthorized users in the United States. Like Attila's GoSilent, security solutions are designed to detect and prevent cyber-attacks from a broad spectrum of sources. Silent locks down access to banking institutions' networks by securing all the endpoints, such as servers, mobile devices, printers/scanners, laptops, and desktops.
- Banks are using IoT-enabled ATMs that can perform a wider range of transactions and provide customers with a more personalized experience. These ATMs can also be used to detect and prevent fraud. For instance, in October last year - three banking solutions from Hyosung America were introduced, including its Series 5 ATMs, Series 7 ATMs, and MS500EL Teller Cash Recycler.
Internet of Things in Banking Industry Overview
The Internet of things in the banking market is moving toward a fragmented market. This is because of the entry of companies and solutions into the market, creating a fragmented landscape within the IoT ecosystem. The key players are IBM Corporation, Microsoft Corporation, Cisco Systems, Inc., Infosys Limited, etc. Recent developments in the market are that, in February 2022, to encourage digitization among small dairies across India, DBS Bank India announced that it has teamed with Stellapps, a prominent dairy-tech business, as its banking partner. Stellapps provides cloud-based milk grading, which increases transparency for farmers regarding the amount and quality of milk delivered and the income gained from it. This is done through IoT-based solutions and digital data. With the help of 2.8 million dairy producers and 250 dairy processors, Stellapps' digital milk procurement system presently helps 13 million liters of milk per day. Due to the investments required, many dairies are reluctant to install a digital structure. As a result, they decide to lease Stellapps' online network.
Internet of Things in Banking Market Leaders
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IBM Corporation
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Infosys Limited
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Accenture PLC
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Cisco Systems, Inc.
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Microsoft Corporation
*Disclaimer: Major Players sorted in no particular order
Internet of Things in Banking Market News
- October 2022 - The first fully digital international Islamic bank in the world and Intellias, a worldwide technology partner that supports Fortune 500 firms and top-tier organizations in their sustained success, are thrilled to announce their long-term strategic relationship. The businesses have teamed up to improve the engineering capabilities of Nomo Fintech. In order to provide consumers from the Gulf Cooperation Council (GCC) region and beyond with financial independence in the UK, they are constructing a worldwide digital banking platform together.
- January 2022 - India-based Bajaj Allianz General Insurance also offers IoT-based personal accident cover. It covers the kids during their travel hours on a pre-registered bus by the school. By using IoT, it tracks the bus and school kids providing real-time location through GPS and beacons inserted in the identity cards of kids.
Internet of Things in Banking Market Report - Table of Contents
1. INTRODUCTION
1.1 Study Assumptions and Market Definition
1.2 Scope of the Study
2. RESEARCH METHODOLOGY
3. EXECUTIVE SUMMARY
4. MARKET INSIGHTS
4.1 Market Overview
4.2 Industry Attractiveness - Porter Five Forces
4.2.1 Bargaining Power of Suppliers
4.2.2 Bargaining Power of Buyers
4.2.3 Threat of New Entrants
4.2.4 Threat of Substitute Products
4.2.5 Intensity of Competitive Rivalry
4.3 Assessment of Impact of COVID-19 on the Market
5. MARKET DYNAMICS
5.1 Market Drivers
5.1.1 Increasing Accessibility of Services to Customers by Providing On-demand services via Kiosk
5.1.2 Growing Adoption of IoT for Predicting Fraud in Debit/Credit Card Transactions
5.2 Market Challenges
5.2.1 Concerns Regarding Breach of Privacy and Data Security Risks
5.3 Key Use-cases and Case Studies
5.3.1 Tracking Raw Materials and Inventory Stock for Loan
5.3.2 Deciding Flexibility in Financial Terms by Analyzing Farm Crop Output
5.3.3 Improving Effectiveness of Protection System Against Possible Attacks
5.4 Retail Banking Landscape
5.4.1 The utilization of Beacon by Chase to pre-announce customers, opting into the service before approaching ATM
5.4.2 Barclay's Initiative to help disabled passengers navigate branches using Beacon technology
5.4.3 US Bank and Citi using Beacons to revive underused high-street branches
6. MARKET SEGMENTATION
6.1 By Type
6.1.1 Solution
6.1.2 Services
6.2 By Application
6.2.1 Security
6.2.2 Monitoring
6.2.3 Data Management
6.2.4 Customer Experience Management
6.2.5 Other Applications
6.3 Geography
6.3.1 North America
6.3.2 Europe
6.3.3 Asia-Pacific
6.3.4 Rest of the World
7. COMPETITIVE LANDSCAPE
7.1 Company Profiles
7.1.1 IBM Corporation
7.1.2 Infosys Limited
7.1.3 Software AG
7.1.4 Temenos AG
7.1.5 Cisco Systems, Inc.
7.1.6 Microsoft Corporation
7.1.7 Oracle Corporation
7.1.8 Accenture PLC
7.1.9 Tibbo Systems
7.1.10 Vodafone Group PLC
- *List Not Exhaustive
8. INVESTMENT ANALYSIS AND FUTURE OF THE IOT MARKET IN BANKING SECTOR
Internet of Things in Banking Industry Segmentation
The Internet of things in the banking market shows fast mobilization and digitization in the banking and financial services business. Businesses are leveraging the opportunity of IoT in finance to leverage data and minimize the risks that are endemic to this sector. The main points of focus for innovation for organizations working in retail banking will be faster payments, improved operational efficiency (to support the move to open banking), and other responsive mobile services.
The Internet of Things in the Banking Market is segmented by Type (Solution and Services), Application (Security, Monitoring, Data Management, Customer Experience Management), and Geography.
The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.
| By Type | |
| Solution | |
| Services |
| By Application | |
| Security | |
| Monitoring | |
| Data Management | |
| Customer Experience Management | |
| Other Applications |
| Geography | |
| North America | |
| Europe | |
| Asia-Pacific | |
| Rest of the World |
Internet of Things in Banking Market Research FAQs
What is the current Internet of Things in Banking Market size?
The Internet of Things in Banking Market is projected to register a CAGR of 18.58% during the forecast period (2024-2029)
Who are the key players in Internet of Things in Banking Market?
IBM Corporation, Infosys Limited, Accenture PLC, Cisco Systems, Inc. and Microsoft Corporation are the major companies operating in the Internet of Things in Banking Market.
Which is the fastest growing region in Internet of Things in Banking Market?
Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029).
Which region has the biggest share in Internet of Things in Banking Market?
In 2024, the North America accounts for the largest market share in Internet of Things in Banking Market.
What years does this Internet of Things in Banking Market cover?
The report covers the Internet of Things in Banking Market historical market size for years: 2023. The report also forecasts the Internet of Things in Banking Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.
IoT in Banking Industry Report
Statistics for the 2023 IoT in Banking market share, size and revenue growth rate, created by Mordor Intelligenceā¢ Industry Reports. IoT in Banking analysis includes a market forecast outlook to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.
IoT in Banking Market Report Snapshots
