Intelligent Document Processing Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The Intelligent Document Processing Market Report is Segmented by Type (Solution, Services), by Deployment (Cloud, On-Premises), by Enterprises (SMEs, Large Enterprises), by End-Users (BFSI, Retail and E-Commerce, Government, Healthcare, Manufacturing, Other End-Users), by Geography (North America, Europe, Asia-Pacific, Latin America, Middle East and Africa). The Market Sizes and Forecasts are Provided in Terms of Value (USD) for all the Above Segments.

Intelligent Document Processing Market Size

Intelligent Document Processing Market Summary
Study Period 2019 - 2029
Market Size (2024) USD 2.28 Billion
Market Size (2029) USD 5.26 Billion
CAGR (2024 - 2029) 18.12 %
Fastest Growing Market Asia Pacific
Largest Market North America
Market Concentration Low

Major Players

Intelligent Document Processing Market Major Players

*Disclaimer: Major Players sorted in no particular order

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Intelligent Document Processing Market Analysis

The Intelligent Document Processing Market size is estimated at USD 2.28 billion in 2024, and is expected to reach USD 5.26 billion by 2029, at a CAGR of 18.12% during the forecast period (2024-2029).

  • The landscape of Intelligent Document Processing (IDP) is rapidly evolving, driven by technological advancements and shifting business needs. Modern IDP solutions fundamentally rely on the integration of artificial intelligence (AI) and machine learning (ML). These technologies not only automate data extraction, classification, and validation but also enable systems to learn from data patterns, enhancing accuracy over time. Such capabilities are invaluable for managing unstructured data from diverse document types, including emails and legal papers.
  • There is a significant trend towards adopting cloud-based IDP solutions. These platforms, boasting scalability, swift deployment, and regular updates, outshine traditional on-premises solutions in efficiency. According to the 'Great Expectations State of Data Quality' survey conducted in 2023, which polled 500 data technology professionals, about 91% acknowledged that data quality issues hinder their operations. Yet, only 23% deemed data quality a focal point for their organization. Today's cloud-centric file sharing and document processing solutions are adept at addressing many prevalent data quality challenges.
  • Behavior-based analysis serves as a tool for pinpointing potential security concerns. For instance, DMS AI can scrutinize a user's usual document access habits—like their typical access times and frequently viewed document types—and flag any anomalies as potential unauthorized access.
  • Xerox's survey, encompassing over 1,000 companies across the United States, United Kingdom, France, and Germany, revealed that an average 4-drawer file cabinet houses 10,000-12,000 documents, occupies roughly 9 square feet of floor space, and incurs an annual maintenance cost of about USD 1,500. By integrating AI into document management, organizations can effortlessly identify, classify, categorize, and segregate various documents, whether they pertain to payroll, appraisals, benefits, or other essential employee records.
  • One of the primary challenges in the market is the intricate task of seamlessly weaving IDP solutions into established workflows and systems. Without proper integration, organizations risk encountering data silos and operational inefficiencies.
  • The COVID-19 pandemic hastened the shift to remote work, underscoring the need for robust automation tools to ensure business continuity. In the current post-COVID landscape, the infusion of advanced AI and machine learning technologies is reshaping IDP capabilities. With Natural Language Processing (NLP) enhancing systems' ability to comprehend and process unstructured data, a surge in market growth is anticipated.

Intelligent Document Processing Market Trends

Healthcare to Hold Significant Share

  • Intelligent document processing is revolutionizing the healthcare sector, moving away from labor-intensive manual processes to swift, automated solutions. The increasing number of hospitals across various regions presents a significant growth opportunity for this market. For example, the American Hospital Association reports that in 2024, the U.S. boasts 6,120 hospitals, with a notable concentration in community hospitals.
  • Every year, healthcare insurance providers sift through millions of crucial patient documents. Many of these documents necessitate meticulous manual reviews to grasp their content and context. Yet, a substantial portion of these health insurance documents remains unstructured or semi-structured. By harnessing AI's capabilities, healthcare insurers can automate operations, ensuring decisions are not only accurate but also cost-effective and timely.
  • Health insurance companies face heightened challenges when managing invoices for long-term care patients, given the high stakes and the multitude of values to extract. Integrating healthcare document processing models with RPA tools can automate over 85% of these tasks. Moreover, in certain scenarios, an IDP model can facilitate straight-through processing, especially for invoices pre-processed by third-party providers like AssureCare.
  • Healthcare document management software is equipped with features ensuring compliance with industry regulations such as HIPAA and GDPR. These solutions not only streamline workflows and document sharing but also foster collaboration, ultimately enhancing patient care. For instance, HCI’s QualSIP aids healthcare organizations in overseeing and gaining data intelligence into their Quality Management System, particularly in the document management arena.
  • Highlighting industry collaborations, in December 2023, Data Dimensions, an EDI clearinghouse and technology service provider in the Property and Casualty sector, entered into a strategic partnership with Greenway Health, a prominent entity in health information technology services. This alliance aims to utilize Data Dimensions' Providerflow platform to launch the Greenway Document Manager, a tool crafted to ease document management for healthcare providers and alleviate their administrative burdens.
Intelligent Document Processing Market: Number of Hospitals, in units, United States, 2024

North America is Expected to Hold a Major Share of the Market

  • The North American Intelligent Document Processing (IDP) market is rapidly expanding, fueled by technological innovations and a rising demand for automated document management. According to Nividous, organizations are facing a data deluge, with monthly data volumes surging by 65% from sources such as scanned documents, emails, and PDFs. IDP solutions play a crucial role in adeptly managing this data surge.
  • In North America, the banking, financial services, and insurance (BFSI) sectors lead the charge in adopting IDP technologies, making up about 34% of the market. This dominance stems from their vast document processing needs and stringent regulatory compliance mandates (source: Nividous).
  • Organizations leveraging IDP technologies have witnessed marked enhancements in operational efficiency. For example, an industrial manufacturer saw a 40% boost in proposal win rates, and an engineering firm slashed its response time for requests for proposals (RFPs) from three weeks to just one week.
  • Moreover, Artificial Intelligence (AI) is transforming document classification and indexing, streamlining tasks that once consumed significant time. In June 2024, Solix Technologies, a global leader in cloud data management and AI solutions, unveiled Solix ECS. This intelligent document management solution, designed specifically for accounting and finance teams, harnesses cutting-edge cloud and AI technologies. Solix ECS promises to redefine document management, facilitating enhanced efficiencies in areas like payments, collections, vendor and customer onboarding, audit queries, compliance, and insights delivery.
  • Additionally, several Canadian firms are stepping up to offer IDP solutions. For instance, DOCUdavit Solutions Inc., based in Canada, delivers a comprehensive suite of document management services, prioritizing the security of business operations. Their robust and scalable document and scanning services cater to the demanding needs of medical practices, legal and accounting firms, and corporate contract management. Such adaptability is propelling the rising demand for IDP solutions in the region.
Intelligent Document Processing Market: Market CAGR (%), By Region, Global

Intelligent Document Processing Industry Overview

The Intelligent Document Processing market is highly competitive and fragmented, primarily driven by the presence of major players. These key players employ strategies such as mergers, acquisitions, and product innovations to maintain a competitive edge and broaden their global footprint. Key player include ABBYY Solutions, AntWorks, Automation Anywhere, Inc., and others.

The Intelligent Document Processing market is set for substantial growth as organizations seek to enhance efficiency, reduce errors, and leverage data more effectively. The integration of AI, the shift towards cloud-based solutions, and the focus on automation will drive innovation in this space. As businesses continue to navigate the complexities of document management, embracing these trends will be crucial for maintaining a competitive edge in an increasingly digital world.

Intelligent Document Processing Market Leaders

  1. ABBYY Solutions

  2. AntWorks

  3. Automation Anywhere, Inc.

  4. Appian Corporation

  5. Celaton Limited

*Disclaimer: Major Players sorted in no particular order

Intelligent Document Processing Market Concentration
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Intelligent Document Processing Market News

  • November 2024: Kodak Alaris announced the integration of Generative AI into its Intelligent Document Processing (IDP) software, KODAK Info Input Solution. The integration aims to assist organisations in automating complex document processing tasks, enhancing speed and accuracy. Info Input 7.1 allows for improved decision-making from various types of documents, facilitating quicker and more effective business outcomes.
  • August 2024: Box Inc. acquired Alphamoon to further its intelligent document processing technology and enterprise knowledge management AI platform. IDP adds AI on top of traditional optical character recognition (OCR) to scanned paper document images or unstructured PDFs.

Intelligent Document Processing Market Report - Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET INSIGHTS

    1. 4.1 Market Overview

    2. 4.2 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.2.1 Bargaining Power of Suppliers

      2. 4.2.2 Bargaining Power of Consumers

      3. 4.2.3 Threat of New Entrants

      4. 4.2.4 Threat of Substitute Products

      5. 4.2.5 Intensity of Competitive Rivalry

    3. 4.3 Industry Value Chain Analysis

    4. 4.4 Assessment of Impact of macroeconomic trends

    5. 4.5 Technology Snapshots

  5. 5. MARKET DYNAMICS

    1. 5.1 Market Drivers

      1. 5.1.1 Growing Investments in Digital Transformation

      2. 5.1.2 Adoption of Cloud based Document Processing Solutions

    2. 5.2 Market Restraints

      1. 5.2.1 Changing Governance and Compliance Requirements

  6. 6. MARKET SEGMENTATION

    1. 6.1 By Type

      1. 6.1.1 Solution

      2. 6.1.2 Services

    2. 6.2 By Deployment

      1. 6.2.1 Cloud

      2. 6.2.2 On-Premises

    3. 6.3 By Enterprises

      1. 6.3.1 SMEs

      2. 6.3.2 Large Enterprises

    4. 6.4 By End-user

      1. 6.4.1 BFSI

      2. 6.4.2 Retail and E-commerce

      3. 6.4.3 Government

      4. 6.4.4 Healthcare

      5. 6.4.5 Manufacturing

      6. 6.4.6 Other End-users

    5. 6.5 By Geography***

      1. 6.5.1 North America

      2. 6.5.2 Europe

      3. 6.5.3 Asia

      4. 6.5.4 Latin America

      5. 6.5.5 Middle East and Africa

      6. 6.5.6 Australia and New Zealand

  7. 7. COMPETITIVE LANDSCAPE

    1. 7.1 Company Profiles

      1. 7.1.1 ABBYY Solutions

      2. 7.1.2 AntWorks

      3. 7.1.3 Automation Anywhere, Inc.

      4. 7.1.4 Appian Corporation

      5. 7.1.5 Celaton Limited

      6. 7.1.6 Datamatics Global Services Limited

      7. 7.1.7 IBM Corporation

      8. 7.1.8 Kodak Alaris Inc.

      9. 7.1.9 Tungsten Automation Corporation

      10. 7.1.10 Open Text Corporation

    2. *List Not Exhaustive
  8. 8. INVESTMENT ANALYSIS

  9. 9. FUTURE OUTLOOK OF THE MARKET

**Subject to Availability
***In the final report, Asia, Australia, and New Zealand will be studied together as 'Asia Pacific'
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Intelligent Document Processing Industry Segmentation

Intelligent document processing (IDP) is automating the process of manual data entry from paper-based documents or document images to integrate with other digital business processes. It uses AI and machine learning to read, extract, and organize data from any document.

The intelligent document processing market is segmented by type (solution, services), by deployment (cloud, on-premises), by enterprises (SMEs, large enterprises), by end-users (BFSI, retail and e-commerce, government, healthcare, manufacturing, other end-users), by geography (North America, Europe, Asia-Pacific, Latin America, Middle East and Africa). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

By Type
Solution
Services
By Deployment
Cloud
On-Premises
By Enterprises
SMEs
Large Enterprises
By End-user
BFSI
Retail and E-commerce
Government
Healthcare
Manufacturing
Other End-users
By Geography***
North America
Europe
Asia
Latin America
Middle East and Africa
Australia and New Zealand
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Intelligent Document Processing Market Research Faqs

The Intelligent Document Processing Market size is expected to reach USD 2.28 billion in 2024 and grow at a CAGR of 18.12% to reach USD 5.26 billion by 2029.

In 2024, the Intelligent Document Processing Market size is expected to reach USD 2.28 billion.

ABBYY Solutions, AntWorks, Automation Anywhere, Inc., Appian Corporation and Celaton Limited are the major companies operating in the Intelligent Document Processing Market.

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029).

In 2024, the North America accounts for the largest market share in Intelligent Document Processing Market.

In 2023, the Intelligent Document Processing Market size was estimated at USD 1.87 billion. The report covers the Intelligent Document Processing Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Intelligent Document Processing Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Intelligent Document Processing Industry Report

Statistics for the 2024 Intelligent Document Processing market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Intelligent Document Processing analysis includes a market forecast outlook for 2024 to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Intelligent Document Processing Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)