Market Trends of Indonesia Devices Industry
The PC Segment is Expected to Hold a Significant Share of the Market
- A desktop computer is designed for use at a single location on a desk due to its size and power requirements. It generally includes components such as a CPU, Monitor, and input devices. With the advancement in technologies and small form factor chips and components, companies in the desktop business have developed all-in-one desktops that integrate all the CPU components into the display.
- The basic hardware that is required for the systems to work comprises a motherboard, central processing unit (CPU), random access memory (RAM), power supply, hard drive (HDD), and solid-state drive (SSD), among others. Network-related hardware crucial in an IT environment comprises a digital modem (e.g., cable modem, DSL modem, etc.), router, network switch, access point, repeater, bridge, print server, and firewall. Additionally, driven by the increasing usage of technology in multiple aspects of society, the Indonesian information technology sector has grown significantly, offering a vast business potential for companies to meet sophisticated users and demanding customers.
- According to Statistics Indonesia data released in August 2023, in 2022, almost 16.7% of the urban population in Indonesia was using a computer. In general, the ownership rate of computers is relatively low, although the share of people who access the internet is still increasing. This is due to easier access and the general tendency to go online via a smartphone. The Indonesian Ministry of Communication and Informatics (MCI) hurled the Roadmap Indonesia Digital 2021-2024 to promote the country's digital transformation. The plan intended to offer the framework and steps needed to attain an equitable level of economic development based on technological advancement, digital connection, and innovation.
- Further, though laptops offer significant advantages, they limit the user in several aspects, such as being limited in performance compared to desktops of a similar price range. The upgradability of laptops is defined as only a few components that can be upgraded compared to desktops and others. Companies are investing in product development and launching different configuration laptops for particular use cases. For instance, HP is upgrading its Pavilion laptop line with new versions that feature 12th-generation Intel Core processors for enhanced performance. The all-new Pavilion series, HP Pavilion 15, HP Pavilion 14, and HP Pavilion x360, include a new processor, ocean-bound plastics, and recyclable aluminum.
- Companies in the business are launching products with enhanced capabilities, such as higher performance with the latest Apple, Intel, and AMD processors paired with high-end GPU, high-capacity RAM, and storage capabilities, and a variety of operating systems based on the manufacturer, connectivity such as Wi-Fi 5, 5G network, and Bluetooth 5.0, and accessories such as touch capacitive pens with inbuilt features and detachable keyboards. Apple provides its updated iPad Pro.
- This tablet is enhanced by an Octa-core M1 chip with a core Apple GPU, which offers a seamless experience for productivity, gaming, and video streaming. It includes a liquid retina display with ProMotion technology for high-quality graphics, sounds, hardware, and software, supported by partnerships with powerful game platforms, such as Unity and Unreal Engine.
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Sumatra is Expected to Hold a Significant Share of the Market
- The nation has made digital transformation a primary priority, and it is progressing quickly as more businesses adopt formal strategies to aid in their initiatives. By offering new technology, managed services providers in the nation greatly emphasize lowering security risks and improving operations for the end users. However, using outsourced services for an organization's IT resources can be an appealing way to significantly reduce costs, improve connectivity, and enhance the performance and uptime of applications and devices. Also, government regulations are rapidly encouraging the nation's traditional industries to embrace digital transformation and increase their usage of IT technologies. Therefore, they are increasing their demand for mobility services and fueling market expansion.
- According to the data released by Statistics Indonesia in June 2023, in 2022, preliminary figures showed that the GDP from information and communications in Indonesia amounted to around IDR 812.81 trillion. Further, in 2023, approximately 72% of primary school (Sekolah Dasar/SD) students in Indonesia had access to mobile phones. Such a rise in IT contribution toward the country's economy is expected to create an opportunity for the studied market to grow during the forecast period.
- The use of mobile devices in the workplace has numerous benefits, the most important of which is increased employee productivity. Delegating routine and menial tasks to AI and introducing self-learning algorithms may help reduce human workload, making AI one of the most important managed mobility services trends in the future. Several companies have used hybrid cloud technology in recent years to simplify business processes such as time tracking, expense report management, and customer relationship management. It enhances remote workforce support, security, risk management, data scalability, and management. This is expected to drive the managed mobility service market even further in the coming years.
- Many large supermarkets now supply their customers with mobile devices while shopping. Department stores often offer fixed tablets to perform a similar role. These can ring up items while shopping, check inventory levels, and act as a final point of sale in-store. These devices provide a smooth and safe customer experience with fewer resources required.
- Mobile device management helps secure customer data by restricting the user (retail staff) from booking apps containing sensitive customer information and exposing only the part the administrator wants to reveal. With retail stores using mobile devices as digital signage and self-service devices, it is essential to ensure these devices do not leave the premises. Enterprise mobility management tools have the capability to ensure the devices cannot leave a specific geographical location.
- Mobile application management services in healthcare guarantee low service downtime, accurate infrastructure sizing for application support, and high application performance through systematic capacity and availability planning. Through an application management service center, players also provide day-to-day application support, including maintenance, enhancements, vendor fixes, and patches, and take corrective action to application-specific production problems via tier II and tier III support.
- According to Healthcare Finance, currently, the healthcare system is observing a rise in the outsourcing of medical billing services by hospitals and physicians due to the necessary implementation of the complex ICD-10 coding system, increasing healthcare costs, and a federal mandate to implement electronic health records for the maintenance of reimbursement levels.
