Indonesia CRM Software Market Share

Statistics for the 2023 & 2024 Indonesia CRM Software market share, created by Mordor Intelligence™ Industry Reports. Indonesia CRM Software share report includes a market forecast to 2029 and historical overview. Get a sample of this industry share analysis as a free report PDF download.

Market Share of Indonesia CRM Software Industry

The Indonesian CRM software market is moderately competitive, with many regional and global players. Various acquisitions and collaborations of large companies are expected to take place shortly, focusing on innovation. Some key market players include Salesforce, HubSpot CRM, Microsoft Dynamics CRM, Creatio, and others.

  • September 2023: Genesys, the technology company, unveiled a significant collaboration with Salesforce.com Inc. This strategic partnership aims to provide businesses with enhanced employee and customer experiences by bringing together bots, communication channels, and data. The joint efforts of Genesys and Salesforce.com Inc. will result in the introduction of AI-powered CRM solutions, namely CX Cloud and Genesys Cloud CX, which will integrate seamlessly with Salesforce Service Cloud.

Indonesia CRM Software Market Leaders

  1. Salesforce, Inc.

  2. Barantum

  3. Pipedrive

  4. Oracle Corporation

  5. Zoho Corporation Pvt. Ltd.

*Disclaimer: Major Players sorted in no particular order

Indonesia CRM Software Market Concentration

Indonesia CRM Software Market Size and Share Analysis - Growth Trends & Forecasts (2024 - 2029)