India E-Commerce Logistics Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The Report Covers E-Commerce Logistics Companies in India, and It is Segmented by Service (Transportation, Warehousing and Inventory Management, and Value-Added Services (Labeling, Packaging, Etc. )), Business (B2B and B2C), Destination (Domestic and International/Cross-border), Product (Fashion and Apparel, Consumer Electronics, Home Appliances, Furniture, Beauty and Personal Care Products, and Other Products (Toys, Food Products, Etc. )). The Report Offers Market Size and Forecast in Value (USD) for all the Above Segments.

India E-commerce Logistics Market Size

India E-commerce Logistics Market Summary
Study Period 2020 - 2029
Base Year For Estimation 2023
Market Size (2024) USD 3.94 Billion
Market Size (2029) USD 6.95 Billion
CAGR (2024 - 2029) 12.18 %
Market Concentration Low

Major Players

India E-commerce Logistics Market Major Players

*Disclaimer: Major Players sorted in no particular order

Compare market size and growth of India E-commerce Logistics Market with other markets in Logistics Industry

Freight Transport

Freight Transportation Arrangement

Courier Express Parcel

Integrated Logistics

Cold Chain Logistics

Customers of Logistics Services

India E-commerce Logistics Market Analysis

The India E-commerce Logistics Market size is estimated at USD 3.94 billion in 2024, and is expected to reach USD 6.95 billion by 2029, growing at a CAGR of 12.18% during the forecast period (2024-2029).

During the first wave of COVID-19, many retailers shut down their stores as their revenue was hit instantly. However, it started to adapt gradually. As per the India Brand Equity Foundation, an Indian government export promotion agency, online penetration of retail is expected to reach 10.7% by 2024 compared to 4.7% in 2019, due to which many retailers started working on click-and-collect services and started partnering with logistics companies to keep their business moving forward. As the demand for door deliveries has increased, retailers are facilitating order deliveries with logistics companies to comfort companies and retailers.

India’s retail market is expected to witness an annual growth rate of 10% with USD 1.6 trillion by 2026, as per the Federation of Indian Chambers of Commerce & Industry (FICCI), a non-governmental trade association and advocacy group based in India. The Indian retail market accounts for 10% of the country’s gross domestic product (GDP) and around 8% of employment. India is the world’s fifth-largest global destination in retail, leading to several new players' entries. In the next five years, online stores are expected to grow drastically and become equal to physical stores.

Since online retailers depend more on 3PL service providers, it is expected to influence the Indian e-commerce logistics sector positively.

India E-commerce Logistics Market Trends

The Growth of E-commerce Sales is Driving the Expansion of the Market

The Indian e-commerce market is growing predominantly and is expected to surpass the United States to become the second-largest e-commerce market in the world by 2034, as per the India Brand Equity Foundation. The Indian e-commerce market is expected to reach USD 197 billion by 2027 from USD 102.75 billion in 2023.

The e-commerce business helps the sellers sell globally and market the business using marketing tools that help create, execute, and analyze campaigns on Facebook and Google. The sellers can use a single dashboard to manage orders, shipping, and payments, which is highly flexible. The improvement of consumer experiences in e-commerce stores is evident through the same-day delivery process and flexible options. Due to these efficiencies, there is continuous growth in e-commerce sales across the existing and upcoming years.

The number of players entering the e-commerce industry is gradually increasing due to the expectation of increased penetration on the internet and smartphone users. Online retailers are partnering with third-party logistics (3PL) providers to manage issues related to delivery, such as inventory, packaging, shipping, warehousing, and tracking. This is directly contributing to the revenue of the logistics industry.

India E-commerce Logistics Market: Estimated Ecommerce sales, Value in USD million, India, 2021-2027

The Number of Internet Users in India is Increasing

Statista expects the number of internet users to reach 1,232.33 million by 2027. It is estimated to increase in urban and rural regions, indicating dynamic growth in access to the Internet. India is the second largest online market globally, ranking only behind China, according to a report by the Internet and Mobile Association of India (IAMAI). Due to the increase in mobile connectivity, growth in the purchasing behavior of women, and penetration in rural areas, the number of users has increased gradually.

The Digital India program drove the number of internet users to 692 million in 2023, per the India Brand Equity Foundation data. Of the total internet connections, 55% were in urban areas, 97% were wireless. The number of smartphone users in India is expected to reach 887.4 million by 2030, which shows an increase in users. India has the highest data consumption rate worldwide, at 14.1 GB of data per person a month.

India E-commerce Logistics Market: Estimated Internet users, Values in million, India 2022-2027

India E-commerce Logistics Industry Overview

The competitive landscape of the Indian e-commerce logistics market is fragmented; as the demand for logistics services is growing rapidly across the region, companies are becoming more competitive to capture the huge opportunity. Policy support from the Indian government has allowed 100% FDI in B2B e-commerce, and the recent rise in digital literacy has led to new international players setting up their bases in India. This has, in turn, led the international logistics players to make strategic investments by establishing a regional logistics network, such as opening new distribution centers and smart warehouses. Some of the leading players include FedEx Corporation, DHL, and Aramex.

India E-commerce Logistics Market Leaders

  1. Delhivery

  2. FedEx

  3. Ekart

  4. DHL

  5. Gati

*Disclaimer: Major Players sorted in no particular order

India E-commerce Logistics Market Concentration
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India E-commerce Logistics Market News

  • June 2024: Third-party logistics giants like Delhivery and Xpressbees shifted focus from traditional e-commerce to the rapidly growing quick-commerce industry. This shift comes in response to a surge in demand from platforms like Swiggy Instamart, Blinkit, and Zepto. Delhivery, headquartered in Gurgaon and renowned as the largest player in the third-party logistics realm, has initiated the management of expansive warehouses for Swiggy Instamart. These warehouses cater to small dark stores and fulfillment centers in urban locales. Concurrently, Xpressbees, hailing from Pune, is actively exploring partnerships to make its foray into this dynamic market.
  • February 2024: Shadowfax, a key logistics service provider for hyper-local and on-demand delivery firms in India, secured a substantial USD 100 million in its latest funding round. This funding comes behind an impressive 35% annual growth rate. Shadowfax's expansive network now spans 2,500 cities and over 15,000 zip codes. The company boasts a remarkable daily delivery volume, handling more than 2 million packages, and has garnered a user base exceeding 3.5 million.

India E-commerce Logistics Market Report - Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Deliverables

    2. 1.2 Study Assumptions

    3. 1.3 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET INSIGHTS

    1. 4.1 Current Market Scenario

    2. 4.2 Technological Trends in the Industry

    3. 4.3 Government Initiatives and Regulations

    4. 4.4 Insights into the E-commerce

    5. 4.5 Value Chain/Supply Chain Analysis

    6. 4.6 Demand and Supply Analysis

    7. 4.7 Impact of COVID-19 on the Market

  5. 5. MARKET DYNAMICS

    1. 5.1 Market Drivers

      1. 5.1.1 Growing Internet and Smart Phone Penetration

      2. 5.1.2 Urbanization and Lifestyle Changes

      3. 5.1.3 Government Initiatives

    2. 5.2 Market Restraints

      1. 5.2.1 Poor Infrastructure and Last Mile Delivery

    3. 5.3 Opportunities

      1. 5.3.1 Investments in the Logistic Infrastructure

      2. 5.3.2 Cross-Border E-commerce and Reverse Logistics

      3. 5.3.3 Collaborations with E-commerce Companies

    4. 5.4 Porter's Five Forces Analysis

      1. 5.4.1 Threat of New Entrants

      2. 5.4.2 Bargaining Power of Buyers/Consumers

      3. 5.4.3 Bargaining Power of Suppliers

      4. 5.4.4 Threat of Substitute Products

      5. 5.4.5 Intensity of Competitive Rivalry

  6. 6. MARKET SEGMENTATION

    1. 6.1 By Service

      1. 6.1.1 Transportation

      2. 6.1.2 Warehousing and Inventory Management

      3. 6.1.3 Value-added Services (Labeling, Packaging )

    2. 6.2 By Business

      1. 6.2.1 By B2B

      2. 6.2.2 By B2C

    3. 6.3 By Destination

      1. 6.3.1 Domestic

      2. 6.3.2 International/Cross Border

    4. 6.4 By Product

      1. 6.4.1 Fashion and Appareal

      2. 6.4.2 Consumer Electronics

      3. 6.4.3 Home Appliances

      4. 6.4.4 Furniture

      5. 6.4.5 Beauty and Personal Care Products

      6. 6.4.6 Other Products (Toys, Food Products, Etc.)

  7. 7. COMPETITIVE LANDSCAPE

    1. 7.1 Market Concentration Overview

    2. 7.2 Company Profiles

      1. 7.2.1 FedEx Corporation

      2. 7.2.2 Delhivery Pvt. Ltd

      3. 7.2.3 Ekart Logistics

      4. 7.2.4 Blue Dart Express Ltd

      5. 7.2.5 Shadowfax

      6. 7.2.6 Xpress Bees

      7. 7.2.7 DTDC

      8. 7.2.8 Ecom Express Logistics

      9. 7.2.9 Gati-Kintetsu Express Private Limited

      10. 7.2.10 DHL

      11. 7.2.11 Mahindra Logistics Ltd *

    3. *List Not Exhaustive
    4. 7.3 Other Companies

  8. 8. FUTURE OF THE MARKET

  9. 9. APPENDIX

    1. 9.1 Macroeconomic Indicators (GDP Distribution by Activity, Contribution of Transport and Storage Sector to Economy)?

    2. 9.2 Insights on Capital Flows (Investments in the Transport and Storage Sector)

    3. 9.3 E-commerce and Consumer Spending-related Statistics

    4. 9.4 External Trade Statistics - Exports and Imports, by Product and by Country of Destination/Origin

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India E-commerce Logistics Industry Segmentation

E-commerce logistics refers to the transportation, warehousing, and distribution services the logistics company provides to an online retailer.

The Indian e-commerce logistics market is segmented by service (transportation, warehousing, inventory management, and value-added services (labeling, packaging, etc.)), business (B2B and B2C), destination (domestic and international/cross-border), and product (fashion and apparel, consumer electronics, home appliances, furniture, beauty and personal care products, and other products (toys, food products, etc.)). The report offers market size and forecasts in value (USD) for all the above segments.

By Service
Transportation
Warehousing and Inventory Management
Value-added Services (Labeling, Packaging )
By Business
By B2B
By B2C
By Destination
Domestic
International/Cross Border
By Product
Fashion and Appareal
Consumer Electronics
Home Appliances
Furniture
Beauty and Personal Care Products
Other Products (Toys, Food Products, Etc.)
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India E-commerce Logistics Market Research FAQs

The India E-commerce Logistics Market size is expected to reach USD 3.94 billion in 2024 and grow at a CAGR of 12.18% to reach USD 6.95 billion by 2029.

In 2024, the India E-commerce Logistics Market size is expected to reach USD 3.94 billion.

Delhivery, FedEx, Ekart, DHL and Gati are the major companies operating in the India E-commerce Logistics Market.

In 2023, the India E-commerce Logistics Market size was estimated at USD 3.46 billion. The report covers the India E-commerce Logistics Market historical market size for years: 2020, 2021, 2022 and 2023. The report also forecasts the India E-commerce Logistics Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

India E-commerce Logistics Industry Report

Statistics for the 2024 India E-commerce Logistics market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. India E-commerce Logistics analysis includes a market forecast outlook to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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India E-Commerce Logistics Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)