Hospitality Property Management Software (PMS) Market Size (2024 - 2029)

The hospitality property management software market is poised for growth, driven by the expanding hospitality and tourism sectors globally. This market encompasses the revenues from software and services utilized in various accommodation types, including hotels, resorts, and service apartments. Despite challenges such as integration with existing systems and data security concerns, the market's expansion is supported by the increasing demand for enhanced operational efficiency and customer satisfaction. The commercial real estate boom, particularly in hotels and resorts, further contributes to the market's growth trajectory.

Market Size of Hospitality Property Management Software (PMS) Industry

Hospitality Property Management Software (PMS) Market Summary
Study Period 2019 - 2029
Base Year For Estimation 2023
CAGR 6.00 %
Fastest Growing Market Asia Pacific
Largest Market North America
Market Concentration Low

Major Players

Hospitality Property Management Software (PMS) Market Major Players

*Disclaimer: Major Players sorted in no particular order

Hospitality Property Management Software (PMS) Market Analysis

The hospitality property management software(PMS) market size is expected to grow from USD 1.30 billion in 2023 to USD 1.83 billion by 2028 at a CAGR of 6.00% during the forecast period.

  • The growth in the hospitality and tourism sector worldwide is creating an opportunity for hospitality property management software market vendors. By adopting Hospitality Property Management Software, hospitality properties, such as hotels, resorts, homestays, and service apartments, can manage their daily operations effectively to increase their productivity and customer satisfaction.
  • The hospitality property management software (PMS) market is defined by the revenues generated from the software and services used in various property types, such as hotels and resorts, motels and lodges, homestay accommodations, and service apartments around the globe.
  • Hospitality property management software needs integration of other software of the hospitality ecosystems, such as hotel channel manager, online booking engines, or payment processing, to function with its full capabilities and functionalities, which could be a challenge to adapt the software. Due to the interfaces of old software, hoteliers worldwide rely on hospitality property management software for its complexity of integrations. In addition, the software uses sensitive data, which is vulnerable to hackers, challenging the adoption of the software across the hospitality sectors and restricting the market's growth.
  • However, integration challenges with existing solutions significantly restrain the growth of the hospitality property management software market. These challenges require collaboration between PMS vendors, third-party solution providers, and industry stakeholders. Streamlining integrations, establishing industry standards, and simplifying technical complexities accelerate the adoption of PMS platforms and enhance operational efficiency and guest experiences in the hospitality industry.
  • The growing commercial real estate, especially in hotels and resorts, is analyzed to significantly contribute to the market growth rate during the forecast period. As indicated in the graph, investment in hotel real estate has grown considerably in recent times, positively impacting the market growth rate.

Hospitality Property Management Software (PMS) Industry Segmentation

Property management software platforms enable hotel owners to take greater control of their operations by interfacing with a wide range of back-bone operations and hotel staff. Hospitality property management software evolved from simple systems used to manage check-ins at the reception to comprehensive solutions that enable efficient management of guests and internal staff. A typical hotel PMS comprises several core modules, including channel management, reservations, reporting and analytics, events, and hardware interfaces. The market estimates are arrived at considering the revenues of vendors generated by sales and licensing of software solutions. This includes any bundled solutions that arrive with this software.

The hospitality property management software (PMS) market is segmented by deployment (on-premises and cloud), property size (small and medium enterprises and large enterprises), property type (hotels and resorts, motels and lodges, homestay accommodations, and service apartments), and geography (North America (United States and Canada), Europe (United Kingdom, Germany, France, Italy, and Rest of Europe), Asia-Pacific (China, Japan, India, Australia, and Rest of Asia Pacific), Rest of the World (Latin America and Middle East and Africa)). The market sizes and forecasts are provided in terms of value (USD) for all the given segments.

By Deployment
On-premise
Cloud
By Property Size
Small and Medium Enterprises
Large Enterprises
By Property Type
Hotels and Resorts
Motels and Lodges
Homestay Accommodations
Service Apartments
Others
By Geography
North America
United States
Canada
Europe
United Kingdom
Germany
France
Italy
Rest of Europe
Asia-Pacific
China
Japan
India
Australia
Rest of Asia-Pacific
Rest of the World (Latin America and Middle East and Africa)
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Hospitality Property Management Software (PMS) Market Size Summary

The hospitality property management software (PMS) market is poised for significant growth, driven by the expanding hospitality and tourism sectors globally. This software is essential for managing daily operations in various accommodations, including hotels, resorts, and service apartments, enhancing productivity and customer satisfaction. However, the market faces challenges such as the need for integration with other hospitality ecosystem software and concerns over data security. Despite these challenges, the increasing demand for tourist accommodations, particularly in developing countries, presents substantial opportunities for PMS vendors. The rise of small and medium-scale hotels, supported by growing disposable incomes, further fuels the market's expansion, as these establishments seek cost-effective solutions to streamline operations and improve guest experiences.

In North America, particularly the United States and Canada, the PMS market is experiencing transformative growth due to technological advancements and a strong focus on cloud-based solutions. Companies like Marriott International and Amazon are leading the charge with strategic partnerships and innovative deployments, such as integrating Alexa Smart Properties in hotels. The market is characterized by intense competition, with major players like Oracle Corporation and Agilysys Inc. dominating due to their comprehensive and integrated solutions. The ongoing shift towards digital and cloud-based platforms, coupled with the increasing adoption of PMS by hotels and resorts, is expected to drive further growth and innovation in the industry. As the market continues to evolve, the emphasis on personalization, sustainability, and data-driven decision-making will play a crucial role in shaping its future.

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Hospitality Property Management Software (PMS) Market Size - Table of Contents

  1. 1. MARKET INSIGHTS

    1. 1.1 Market Overview

    2. 1.2 Industry Attractiveness - Porter's Five Forces Analysis

      1. 1.2.1 Bargaining Power of Suppliers

      2. 1.2.2 Bargaining Power of Buyers

      3. 1.2.3 Threat of New Entrants

      4. 1.2.4 Threat of Substitutes

      5. 1.2.5 Intensity of Competitive Rivalry

    3. 1.3 Analysis of Key Economic Trends

  2. 2. MARKET SEGMENTATION

    1. 2.1 By Deployment

      1. 2.1.1 On-premise

      2. 2.1.2 Cloud

    2. 2.2 By Property Size

      1. 2.2.1 Small and Medium Enterprises

      2. 2.2.2 Large Enterprises

    3. 2.3 By Property Type

      1. 2.3.1 Hotels and Resorts

      2. 2.3.2 Motels and Lodges

      3. 2.3.3 Homestay Accommodations

      4. 2.3.4 Service Apartments

      5. 2.3.5 Others

    4. 2.4 By Geography

      1. 2.4.1 North America

        1. 2.4.1.1 United States

        2. 2.4.1.2 Canada

      2. 2.4.2 Europe

        1. 2.4.2.1 United Kingdom

        2. 2.4.2.2 Germany

        3. 2.4.2.3 France

        4. 2.4.2.4 Italy

        5. 2.4.2.5 Rest of Europe

      3. 2.4.3 Asia-Pacific

        1. 2.4.3.1 China

        2. 2.4.3.2 Japan

        3. 2.4.3.3 India

        4. 2.4.3.4 Australia

        5. 2.4.3.5 Rest of Asia-Pacific

      4. 2.4.4 Rest of the World (Latin America and Middle East and Africa)

Hospitality Property Management Software (PMS) Market Size FAQs

The Hospitality Property Management Software (PMS) Market is projected to register a CAGR of 6% during the forecast period (2024-2029)

Oracle Corporation, Agilysys, Inc., Infor Equity Holdings LLC, Mews Systems B.V. and RealPage, Inc. are the major companies operating in the Hospitality Property Management Software (PMS) Market.

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