Online Event Ticketing Market Analysis - Industry Report, Size & Forecast (2024 - 2029)

The Report Covers Online Event Ticketing System Market Providers and is Segmented by Application (Movies, Sports, Music Events, And Other Applications) and by Geography (North America (United States and Canada), Europe (Germany, France, United Kingdom, And Rest of Europe), Asia-pacific (India, China, Japan, And Rest of Asia-Pacific), Latin America (Brazil, Argentina, And Rest of Latin America), And Middle East and Africa (United Arab Emirates, South Africa, And Rest of Middle East and Africa)). The Market Sizes and Forecasts are Provided in Terms of Value in USD for all the Above Segments.

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Online Event Ticketing Market Size

Online Event Ticketing Market Summary
Study Period 2019 - 2029
Market Size (2024) USD 82.23 Billion
Market Size (2029) USD 99.04 Billion
CAGR (2024 - 2029) 3.79 %
Fastest Growing Market Asia Pacific
Largest Market North America
Market Concentration Medium

Major Players

Online Event Ticketing Market Major Players

*Disclaimer: Major Players sorted in no particular order

Compare market size and growth of Online Event Ticketing Market with other markets in Technology, Media and Telecom Industry

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Online Event Ticketing Market Analysis

The Online Event Ticketing Market size is estimated at USD 82.23 billion in 2024, and is expected to reach USD 99.04 billion by 2029, growing at a CAGR of 3.79% during the forecast period (2024-2029).

The market is experiencing growth due to the widespread use of the Internet and the popularity of mobile apps for booking tickets to movies, sports events, and live shows. This trend is especially significant in the Asia-Pacific region, where customers are willing to pay extra fees for online convenience and to avoid long queues. These factors have had a positive impact on the market's growth.

  • Online ticketing services heavily rely on robust marketing and promotional efforts to boost ticket sales. The convenience of purchasing tickets via smartphones and tablets has revolutionized the ticketing industry. Key service providers are now creating user-friendly apps for both Android and iOS, streamlining the ticket-buying process.
  • Mobile devices have become the preferred choice for ticket purchases due to lower Internet costs and the widespread availability of 4G and 5G. Mobile booking is perceived as simpler than traditional online booking via computers. Software developers continuously improve user-friendly interfaces and provide frequent updates to enhance the overall user experience.
  • The proliferation of mobile devices significantly supports the growth of event ticketing through online platforms, which provide user-friendly apps that allow users to browse events, purchase tickets, and manage them directly from their smartphones. This eliminates the need for a traditional ticketing system, offering greater convenience and accessibility.
  • Government regulation can pose a threat to the online event ticketing market by imposing restrictions or requirements that increase operating costs, limit pricing flexibility, or hinder innovation.
  • The COVID-19 pandemic led to widespread cancellations of events, causing a sharp decline in demand for online event tickets. With restrictions on gatherings and social distancing measures, many events transitioned to virtual formats or were postponed indefinitely, leading to decreased revenue for online ticketing platforms. Additionally, uncertainty and consumer reluctance to attend events further contributed to the downturn in the online event ticketing market.

Online Event Ticketing Market Trends

Music Events to Witness Major Growth

  • The rising number of music events and concerts contributes to the growth of the online event ticketing market by driving ticket sales, enhancing accessibility and convenience, integrating with music streaming platforms, and providing scalability and flexibility that enhances fan engagement. As the demand for live music experiences grows, online ticketing solutions drive ticket sales and maximize attendance at music events globally.
  • For instance, Live Nation, the events company, organized more than 50,000 concerts and festival promotion events around the world in 2023, and Live Nation’s concert and ticketing revenue increased compared to the pandemic years as the industry began to recover from the pandemic effects and people started attending live events. In 2023, Live Nation recorded a total revenue of approximately USD 22.75 billion. This growth increases demand for ticketing services, necessitating online event ticketing.
  • The online ticketing platforms are expected to increasingly integrate with music streaming platforms to offer ticket purchasing, enabling music fans to discover and purchase tickets directly from their favorite music platforms, enhancing the accessibility and visibility of music events, and driving ticket sales.
  • The ongoing trends like “the Taylor Swift effect” have become apparent in recent years that large events directly impact consumers’ travel decisions. To benefit from this trend, travel businesses such as AirAsia capitalize on it, for which the company offers event ticket booking in its app, which is branded as AirAsia MOVE. In partnership with ticketing platform Coras, AirAsia’s app enabled users to access more than 10,000 global events and activities, which can be booked along with the necessary flights, hotels, and ground transportation.
Online Event Ticketing Market: Number of Concerts and Festivals Promoted by Live Nation, Global, 2017 - 2023

North America to Hold Significant Market Share

  • As global economies rebound from geopolitical challenges and sluggish growth, music enthusiasts in the US are increasingly favoring live music concerts in stadiums and arenas. This trend has led to record-breaking revenues for both the live music industry and online event ticketing platforms.
  • A survey by Variety Intelligence Platform and UTA IQ, encompassing 4,000 US consumers and 1,500 live musicgoers aged 15 to 69, revealed that 38% of respondents expressed a willingness to attend live music concerts in the United States. Consequently, the music application segment is poised to be a significant driver of market growth.
  • The recently enacted STOP Act prohibits deceptive websites from misleading ticket buyers. It also restricts online ticket providers from using domain names or subdomains that feature specific team, league, venue, performance, or artist names without authorization.
  • Additionally, ticket sellers are now required to disclose their refund policies prominently. These measures have bolstered transparency in online event ticketing platforms and are expected to boost online ticket bookings across various applications, thereby driving market growth.
  • Canada has witnessed a notable uptick in live shows and events post-pandemic, bolstering the demand for online event ticketing. Notably, Statistics Canada reported a staggering 217% revenue growth in 2022 for performing arts, including musical theater and opera companies.
  • Government support for sports events is poised to increase their numbers, potentially boosting ticket demand. This, in turn, could amplify traffic on online ticketing platforms, translating into increased revenue. In British Columbia alone, around 140 sports organizations received a combined USD 1 million in support from the provincial government for hosting events, which drew visitors and allowed local athletes to compete on home turf.
  • With increased funding for sports events, music festivals, and concerts, Canada is likely to witness a surge in the number of events, driving more traffic to online ticketing platforms. This convergence of government support, industry innovation, and rising consumer demand bodes well for the growth of the Canadian online event ticketing market in the coming years.
Online Event Ticketing Market: Market CAGR (%), By Region, Global

Online Event Ticketing Industry Overview

The online event ticketing market is semi-consolidated, with the presence of major players like Eventbrite Bigtree Entertainment Pvt. Ltd, SeatGeek, Zoonga, Ticketmaster Entertainment LLC (Live Nation Entertainment Inc.). Players in the market adopt strategies such as partnerships, innovations, and acquisitions to enhance their product offerings and gain sustainable competitive advantage.

  • November 2023: SeatGeek expanded its partnership with Quaytickets after four years of providing technology for the UK's primary ticket agency. The partnership will help launch the company's new service packages into the arts and cultural sector event ticketing market, offering a Software-as-a-Service solution to fully managed agency agreements.
  • September 2023: Eventbrite partnered with BYB Extreme Bare Knuckle Fighting Series to offer a more streamlined online ticketing service to view current and upcoming BYB Extreme events and purchase tickets. The partnership marks another significant milestone in the company's strategic growth and dominance in the combat spectator sport.

Online Event Ticketing Market Leaders

  1. Eventbrite

  2. Bigtree Entertainment Pvt. Ltd

  3. SeatGeek

  4. Zoonga

  5. Ticketmaster Entertainment LLC (Live Nation Entertainment Inc.)

*Disclaimer: Major Players sorted in no particular order

Online Event Ticketing Market Concentration
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Online Event Ticketing Market News

  • October 2023: Patreon acquired Moment, a hosting and ticketing platform that lets creators hold digital events. The company facilitates ticketed live-streamed events, such as concerts or podcasts. Patreon plans to integrate Moment elements into its suite of tools for creators.
  • May 2023: The Hattiesburg Zoo is introducing a new online ticketing platform, allowing guests to purchase admission tickets before their visit. In addition, tickets for the Sloth Experience and pavilion rentals will also be available through the new ticketing site.

Online Event Ticketing Market Report - Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET INSIGHTS

    1. 4.1 Market Overview

    2. 4.2 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.2.1 Bargaining Power of Suppliers

      2. 4.2.2 Bargaining Power of Buyers/Consumers

      3. 4.2.3 Threat of New Entrants

      4. 4.2.4 Threat of Substitutes

      5. 4.2.5 Intensity of Competitive Rivalry

    3. 4.3 Market Drivers

      1. 4.3.1 Mobile Devices Expected to Fuel the Market Growth

      2. 4.3.2 Rise In Internet Connectivity

    4. 4.4 Market Restraints

      1. 4.4.1 Government Regulation

    5. 4.5 Assessment of Impact of COVID-19 on the Market

  5. 5. MARKET SEGMENTATION

    1. 5.1 By Application

      1. 5.1.1 Movies

      2. 5.1.2 Sports

      3. 5.1.3 Music Events

      4. 5.1.4 Other Applications

    2. 5.2 By Geography

      1. 5.2.1 North America

        1. 5.2.1.1 United States

        2. 5.2.1.2 Canada

      2. 5.2.2 Europe

        1. 5.2.2.1 Germany

        2. 5.2.2.2 France

        3. 5.2.2.3 United Kingdom

        4. 5.2.2.4 Rest of Europe

      3. 5.2.3 Asia-Pacific

        1. 5.2.3.1 India

        2. 5.2.3.2 China

        3. 5.2.3.3 Japan

        4. 5.2.3.4 Rest of Asia-Pacific

      4. 5.2.4 Latin America

        1. 5.2.4.1 Brazil

        2. 5.2.4.2 Argentina

        3. 5.2.4.3 Rest of Latin America

      5. 5.2.5 Middle East and Africa

        1. 5.2.5.1 United Arab Emirates

        2. 5.2.5.2 South Africa

        3. 5.2.5.3 Rest of Middle East and Africa

  6. 6. COMPETITIVE LANDSCAPE

    1. 6.1 Company Profiles*

      1. 6.1.1 Eventbrite

      2. 6.1.2 Bigtree Entertainment Pvt. Ltd

      3. 6.1.3 SeatGeek

      4. 6.1.4 Zoonga

      5. 6.1.5 Ticketmaster Entertainment LLC (Live Nation Entertainment Inc.)

      6. 6.1.6 AXS

      7. 6.1.7 Viagogo Entertainment Inc.

      8. 6.1.8 TickPick LLC.

      9. 6.1.9 Ticketek Pty Ltd (TEG Pty Limited)

      10. 6.1.10 Ticketsauce.com Inc.

  7. 7. INVESTMENT ANALYSIS

  8. 8. FUTURE OF THE MARKET

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Online Event Ticketing Industry Segmentation

The study tracks the revenue accrued from the sale of tickets for movies, music concerts, and sporting events through online ticketing platforms across the globe.

The online event ticketing market is segmented by application (movies, sports, music events, and other applications) and by geography (North America (United States and Canada), Europe (Germany, France, United Kingdom, and Rest of Europe), Asia-Pacific (India, China, Japan, and Rest of Asia-Pacific), Latin America (Brazil, Argentina, and Rest of Latin America), and Middle East and Africa (United Arab Emirates, South Africa, and Rest of Middle East and Africa)). The market sizes and forecasts are provided in terms of value in (USD) for all the above segments.

By Application
Movies
Sports
Music Events
Other Applications
By Geography
North America
United States
Canada
Europe
Germany
France
United Kingdom
Rest of Europe
Asia-Pacific
India
China
Japan
Rest of Asia-Pacific
Latin America
Brazil
Argentina
Rest of Latin America
Middle East and Africa
United Arab Emirates
South Africa
Rest of Middle East and Africa
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Online Event Ticketing Market Research FAQs

The Online Event Ticketing Market size is expected to reach USD 82.23 billion in 2024 and grow at a CAGR of 3.79% to reach USD 99.04 billion by 2029.

In 2024, the Online Event Ticketing Market size is expected to reach USD 82.23 billion.

Eventbrite, Bigtree Entertainment Pvt. Ltd, SeatGeek, Zoonga and Ticketmaster Entertainment LLC (Live Nation Entertainment Inc.) are the major companies operating in the Online Event Ticketing Market.

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029).

In 2024, the North America accounts for the largest market share in Online Event Ticketing Market.

In 2023, the Online Event Ticketing Market size was estimated at USD 79.11 billion. The report covers the Online Event Ticketing Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Online Event Ticketing Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

The major key factors driving the Online Event Ticketing Market are: a) Rising smartphone and mobile adoption b) Convenience of online booking c) Increasing internet penetration d) Wider event selection, and e) Demand for unique experiences

The future trends in the Online Event Ticketing Market are: a) Focus on dynamic pricing b) Contactless options c) Data-driven marketing d) Integration with social media, and e) Hybrid event solutions

The major key factors driving the Online Event Ticketing Market are: a) Rising smartphone and mobile adoption b) Convenience of online booking c) Increasing internet penetration d) Wider event selection, and e) Demand for unique experiences

Online Event Ticketing Service Industry Report

The global online event ticketing market is witnessing remarkable growth, driven by the widespread adoption of smartphones and the internet, alongside a growing consumer demand for convenience in ticket purchases. This surge is supported by an increase in disposable income, fueling spending on entertainment like movies, concerts, and sports events. Innovations in technology have transformed ticket booking, introducing user-friendly apps and websites that offer features such as seating choice and mobile tickets, enhancing the customer experience.

The shift towards digital, cashless transactions is evident, with RFID and smart cards simplifying the buying process. Mobile platforms dominate revenue generation due to their ease of use and fast internet. The market sees a high demand for music and sports tickets, with North America and Asia Pacific leading in revenue, the latter poised for rapid growth. The competitive landscape thrives on strategies like partnerships and tech advancements to secure customer loyalty.

The market size and market growth are critical aspects of this industry. Comprehensive market analysis and market forecast indicate a positive trend, with market leaders continuously innovating to stay ahead. Detailed industry analysis and industry overview provide insights into the market dynamics, while industry reports and market report offer valuable data for stakeholders. The market segmentation by application and geography further aids in understanding the market trends and market value.

For more detailed insights, the market research and market review sections offer in-depth information. The industry information and industry research highlight the significant growth rate and industry outlook. Industry sales and industry size are essential metrics for evaluating market performance, complemented by industry statistics that provide a quantitative overview. The market data and market predictions are crucial for strategic planning, ensuring a thorough understanding of the market landscape.

To access the complete industry reports and report pdf, stakeholders can download the free report example from Mordor Intelligence™ Industry Reports. This comprehensive analysis provides valuable industry trends and market outlook, essential for making informed business decisions.

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Online Event Ticketing Market Analysis - Industry Report, Size & Forecast (2024 - 2029)