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Cloud-based Contact CenterCompanies

This report lists the top Cloud-based Contact Center companies based on the 2023 & 2024 market share reports. Mordor Intelligence expert advisors conducted extensive research and identified these brands to be the leaders in the Cloud-based Contact Center industry.

Cloud-based Contact CenterTop Companies

  1. Avaya Contact Center (Ayaya Group)

  2. RingCentral Inc.

  3. Genesys Telecommunications Laboratories Inc.

  4. 3CLogic Inc.

  5. Five9 Inc.

*Disclaimer: Top companies sorted in no particular order

 Cloud-based Contact Center Market Major Players

Cloud-based Contact CenterMarket Concentration

Cloud-based Contact CenterMarket Concentration

Cloud-based Contact CenterCompany List

  • Avaya Contact Center (Ayaya Group)

  • RingCentral Inc.

  • Genesys Telecommunications Laboratories Inc.

  • 3CLogic Inc.

  • Five9 Inc.

  • Connect First Inc.

  • Mitel Networks Corporation

  • Aspect Software Parent Inc.

  • 8X8 Inc.

  • NICE inContact

  • Teleforge Corporation

  • 1Stream Inc.

  • AVOXI Inc.

  • Odigo SAS


Specific to Cloud-based Contact Center Market
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Cloud Contact Center Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)