GCC Managed Services Market Size (2024 - 2029)

The GCC Managed Services Market is poised for significant growth, driven by the increasing recognition among governments, large organizations, SMEs, and start-ups in the region of the necessity for digital transformation. The adoption of advanced technologies such as AI and cloud computing is expected to enhance business processes and meet functional requirements, thereby boosting demand for managed services. Despite challenges such as a shortage of expertise, concerns over data security, and resistance to outsourcing due to job security fears, the market is set to expand as the region prioritizes IT upgrades and cloud security in response to rising cyber threats.

Market Size of GCC Managed Services Industry

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GCC Managed Services Market Summary
Study Period 2019 - 2029
Base Year For Estimation 2023
Market Size (2024) USD 10.42 Billion
Market Size (2029) USD 16.01 Billion
CAGR (2024 - 2029) 8.96 %
Market Concentration Medium

Major Players

GCC Managed Services Market Major Players

*Disclaimer: Major Players sorted in no particular order

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GCC Managed Services Market Analysis

The GCC Managed Services Market size is estimated at USD 10.42 billion in 2024, and is expected to reach USD 16.01 billion by 2029, growing at a CAGR of 8.96% during the forecast period (2024-2029).

  • The GCC region of the Middle East has been viewed as a region that lags in IT spending. However, the scenario changes, considering the government, large organizations, small-to-medium enterprises (SMEs), as well as start-ups across all industries in the region are slowly realizing the need to transform digitally.
  • Utilizing cutting-edge technologies like artificial intelligence (AI), cloud computing, and others will eventually enable firms to meet various functional business requirements while promoting business process improvement. Managed services offer efficient features at low rates without sacrificing quality. In addition, she worked in-service support and guaranteed the consistency and dependability of services provided for various business operations.
  • In a recent study by Microsoft, two in three Gulf enterprises reported that they were planning to invest at least 5% of their annual revenue in digitizing their operations. Further, up to 51% of organizations reported having prioritized cloud computing, business intelligence (41%), the Internet of Things (37%), and Artificial Intelligence (29%). Therefore, the region, which is expected to register a significant growth rate in IT upgrades, is expected to provide a greater demand for managed services.
  • Further, the GCC region has also been the target of cyberattacks since The facts presented by FireEye, a prominent cybersecurity vendor, clearly indicate that cloud security will become a trend in the region over the next few years. For instance, FireEye mentioned that Saudi Arabia witnessed more than 1,640,000 online attacks daily. Considering the progress of the area in the direction of artificial intelligence and IT experience (Vision 2030) and their dependency on the cloud, cloud security might flare up in the region over the forecast period.
  • The managed services market's expansion is anticipated to be constrained throughout the forecast period by a pervasive lack of expertise and experience in integrating new technologies and putting managed services in place. The market's expansion is anticipated to be constrained by additional issues, including doubts about the effectiveness of managed services models, worries about data security and privacy protection, and the requirement for qualified personnel.
  • While outsourcing is an appropriate option to keep IT infrastructure up and running, it faces considerable opposition from management teams who fear the loss of jobs. In addition, many companies are skeptical about losing control of their IT infrastructure and are concerned about the security of their data, which is another obstacle to outsourcing their IT needs to managed service providers MSPs.

GCC Managed Services Industry Segmentation

Managed services are the practice of outsourcing the responsibility for maintaining and anticipating the need for a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly employed staff. GCC Managed Services Market is segmented by Type (Managed Infrastructure Services, Managed Hosting Services, Managed Security Services, Managed Cloud Services, Disaster Recovery & Business Continuity Services), End-user Industry (IT & Telecom, BFSI, Oil & Gas, Healthcare, Government), and Country. The market sizes and forecasts are provided in terms of value in USD for all the above segments.

By Type
Managed Infrastructure Services
Managed Hosting Services
Managed Security Services
Managed Cloud Services
Disaster Recovery & Business Continuity Services
End-user Vertical
IT & Telecom
BFSI
Oil & Gas
Healthcare
Government
Other End- user Verticals (Retail, Education, etc.)
Country
Saudi Arabia
UAE
Qatar
Other GCC Countries
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GCC Managed Services Market Size Summary

The GCC Managed Services Market is poised for substantial growth, driven by a shift towards digital transformation across various sectors in the region. Despite historically lagging in IT expenditure, governments, large corporations, SMEs, and startups are increasingly recognizing the importance of adopting advanced technologies such as AI and cloud computing. These technologies are essential for meeting diverse business needs and enhancing process efficiencies. Managed services offer a cost-effective solution without compromising quality, supporting businesses in maintaining service consistency and reliability. The region's growing focus on cloud security, prompted by rising cyber threats, further underscores the demand for managed services. However, challenges such as a shortage of expertise in new technology integration, concerns over data security, and resistance to outsourcing due to fears of job loss and loss of control over IT infrastructure may hinder market expansion.

The GCC region is witnessing a surge in investments from major cloud service providers like Microsoft, Google, and AWS, who are expanding their presence to meet the increasing demand for cloud-based solutions. This growth is supported by government-led infrastructure initiatives and the migration of business operations to the cloud. Local players and strategic partnerships with global technology firms are also contributing to the market's development. Notable collaborations, such as those between Cisco and Wipro, and Du and Ericsson, are enhancing the region's IT capabilities. These partnerships aim to improve operational efficiencies and accelerate digital transformation. Despite concerns over data security and the potential for malware attacks, the market is expected to grow as businesses seek to leverage managed services to enhance their IT infrastructure and security posture.

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GCC Managed Services Market Size - Table of Contents

  1. 1. MARKET INSIGHTS

    1. 1.1 Market Overview

    2. 1.2 Industry Attractiveness - Porter's Five Forces Analysis

      1. 1.2.1 Bargaining Power of Buyers/Consumers

      2. 1.2.2 Bargaining Power of Suppliers

      3. 1.2.3 Threat of New Entrants

      4. 1.2.4 Threat of Substitute Products

      5. 1.2.5 Intensity of Competitive Rivalry

    3. 1.3 Key Market Considerations and Emerging Use Cases

    4. 1.4 Impact of Macro trends on the Market

  2. 2. MARKET SEGMENTATION

    1. 2.1 By Type

      1. 2.1.1 Managed Infrastructure Services

      2. 2.1.2 Managed Hosting Services

      3. 2.1.3 Managed Security Services

      4. 2.1.4 Managed Cloud Services

      5. 2.1.5 Disaster Recovery & Business Continuity Services

    2. 2.2 End-user Vertical

      1. 2.2.1 IT & Telecom

      2. 2.2.2 BFSI

      3. 2.2.3 Oil & Gas

      4. 2.2.4 Healthcare

      5. 2.2.5 Government

      6. 2.2.6 Other End- user Verticals (Retail, Education, etc.)

    3. 2.3 Country

      1. 2.3.1 Saudi Arabia

      2. 2.3.2 UAE

      3. 2.3.3 Qatar

      4. 2.3.4 Other GCC Countries

GCC Managed Services Market Size FAQs

The GCC Managed Services Market size is expected to reach USD 10.42 billion in 2024 and grow at a CAGR of 8.96% to reach USD 16.01 billion by 2029.

In 2024, the GCC Managed Services Market size is expected to reach USD 10.42 billion.

GCC Managed Services Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)