Market Trends of Europe Retail Automation Industry
Grocery Retailers are Expected to Hold a Significant Market Share
- Automated warehousing can track stock levels, which helps Grocery retailers prevent stock shortages and delays. Europen Grocers are adopting AI for in-store technology trends like biometric checkout and scan-and-go systems. In the UK, the first cashier-less store was opened with the help of Amazon's "Just Walk Out" system. As per the system, while entering the store, the customer will scan a code linked to his Amazon account, and the moment he exits the store, payment will be deducted automatically. This way, customers can escape long queues at the billing counter and save time.
- According to a survey by Gartner, 80% of business leaders believe that automation can be used to make strategic decisions. Nearly one-third of companies are applying AI technologies in their businesses.
- In November 2022, AutoStore launched PickUpPort robotic assistance for consumers to shop online and pick up their orders directly from the AutoStore System. A controller function instructs the AutoStore robot to choose the product bins when a consumer orders online and selects in-store pickup. The order is consolidated by the warehouse employee and entered into the AutoStore System. When the customer enters the store, a robot will transport the container containing the appropriate goods to the PickUpPort. This will save customers time, and the store staff can leave once their shift ends instead of waiting for the customer to pick up the order.
- In February 2023 - Goosemoor adopted the Chefserve ERP solution. Chefserve ERP solution is an application developed by Affinitus that will help the retailer manage its financial operations and services, including a delivery order. The ERP solution offers various services like managing delivery routes, vehicle tracking, drop sequence, and online track of rejections and returns.
France Accounts for the Largest Market Share
- Compared to other countries, French people shop at supermarkets more frequently and don't buy in quantity. This is so because French rentals have smaller refrigerators, and fresh ingredients are a must in French cooking. Grocery stores in France remain closed on Sundays and usually operate from 7.30 AM to 8 PM on weekdays. People try to finish their groceries on Saturday and go for a fresh purchase, resulting in long queues at the stores. Many retailers are adapting to AI technologies to automate their business framework to manage this traffic and align the smooth working of the stores.
- In November 2022, Intermarché automated its online business by using Micro Fulfillment Centers (MFCs). Intermarché is a food retailer in French that delivers everyday groceries. The increase in online ordering urged the retailer to automate its workflow. MFCs are proficient in serving customers in urban areas, and about 80 % of the Intermarché's order fulfillment occurs at these MFCs.Customers get the option of home delivery, drive-in pickup or having their orders stored in a locker at the store of their choice, where they may pick them up whenever they choose, day or night.
- In June 2022, Delipop and Monoprix joined to provide fully automated e-grocery pickup. Delipop is a network of stores that has collaborated with different stores and offers to pick up groceries from buyers' favorite merchants. Picking up groceries at Delipop reduces 92.5% of kilometers traveled and 77% of C02 emissions compared to the home delivery service.