Market Trends of Europe Managed Infrastructure Services Industry
This section covers the major market trends shaping the Europe Managed Infrastructure Services Market according to our research experts:
Small and Medium Enterprises to Witness Significant Growth
- Outsourcing infrastructure management services offer a complete package, including initial setup, proactive monitoring and management, security, and other support, too small and medium enterprises. Overall, outsourcing infrastructure management can reduce around 40% of the support and maintenance costs.
- Technology trends like analytics, Cloud, IoT,and Cognitive Computing are creating new business imperatives. Companies adopt these digital technologies to build innovative business models, optimize business processes, empower their workforce, and personalize the customer experience. Aligning IT to the business is primary to the success of an organization on this digital journey.
- Thus, SMEs are shifting toward managed infrastructure service providers to get standardized and cost-efficient services, which allows them to focus on their core business while minimizing the risk, increasing infrastructure uptime, and gaining access to newer technologies.
- Further, SMEs form a significant portion of revenues for the MSPs, considering the need for IT and network flexibility as they scale. Small businesses typically have unique need compared to large enterprises, and they are often challenged with limited resources and a more modest budget. Small and medium enterprises are, therefore seeking help from the MSPs.
Server and Storage Solutions Accounts for the Significant Market Share
- There appears to be growing interest in the IT market for managed desktop services. The managed desktop also continues to gain momentum as businesses seek to tackle escalating print costs. Microsoft offers its Microsoft Managed Desktop (MMD) service, a subscription offering under which the company sets up updates and manages business users' Windows 10 PCs for a fee. The service initially only supported Microsoft Surface PCs but now includes various Dell and HP PCs in its MMD-supported hardware list.
- UK and German reseller and services giant, Computacenter, is among the first global partners for Microsoft's newest offering, MMD. Computacenter is one of the first businesses to provide MMD, which enables Microsoft to manage its employees' devices.
- The outbreak of the COVID-19 pandemic across the world is anticipated to augment the demand for enterprise file synchronization and sharing, especially among the IT and telecom sectors, due to the feasibility of employees' work from home.
- Further, the pandemic has increased cyberattacks. Acronis has seen a significant increase in crypto-jacking,while ransomware attacks are also proliferating. Also, Europol's European Cybercrime Centre issued a report about the changes in cybercriminal tactics during the COVID-19 pandemic. Such instances have increased the need for virtual desktops, thereby increasing the demand in the market studied.