Market Size of Europe Gift Card and Incentive Card Industry
Study Period | 2020 - 2029 |
Base Year For Estimation | 2023 |
Forecast Data Period | 2024 - 2029 |
Historical Data Period | 2020 - 2022 |
CAGR | > 6.00 % |
Market Concentration | Medium |
Major Players*Disclaimer: Major Players sorted in no particular order |
Europe Gift Card and Incentive Card Market Analysis
The COVID-19 outbreak has completely transformed the gift card industry. The gap between the penetration of physical gift cards and virtual gift card sales is narrowing. Sighting this, innovation is now focused on digital cards or e-cards. Amid the COVID-19 outbreak, store closures across regions impacted the sales of physical gift cards. This impacted the industry's growth, as physical gift cards continue to hold a notable share in the overall market.
In Europe, the Gift card market in 2021 was driven by a wide range of factors, which supported growth across retail and corporate segments. The primary factors included the growth of e-commerce, increased adoption to incentivize employees working remotely, digital gifting, and initiatives undertaken by the government, hospitality, and travel industries to revive growth. E-Gift cards are parallelly referred to as digital cards, virtual cards, and mobile gift cards. The prominence of these digital cards over plastic cards is increasing significantly. Many retailers have now adopted e-gifting, on realizing that, if their consumers are online, they should also be there. Virtual cards are highly rated when it comes to operational and usage flexibility, as these cards are delivered directly to the beneficiary through an e-mail or SMS in the form of a code and link. Rapid penetration of online payment systems is another factor that is significantly contributing to the adoption of virtual cards across geographies.
Many brand owners and retailers in the Europe Market use gift cards to strengthen their customer loyalty programs and enhance the value proposition of consumers, increase referrals, and retain customers. Adoption of gift cards for consumer loyalty programs is increasing, as brand owners and retailers have now started to believe that it is this that is attracting consumer interest and participation. Many retailers and brand owners have now realized that offering a best mix of rewards can help appeal consumers across different demographics and income groups. Such efforts to move second-best potential consumers to being the most loyal are expected to further positively impact the adoption of gift cards.
Europe Gift Card and Incentive Card Industry Segmentation
Gift Cards and Incentive Cards are used as a developmental strategy for promoting businesses, attracting new customers, increasing brand awareness, reducing fraud, and improving business sales. Europe Gift Card and Incentive Card Market is segmented By Consumer (Individual and Corporate), By Distribution Channel (Online and Offline), By Product (E-Gift Card and Physical Card), and By Geography (UK, France, Germany, Italy, and Rest of Europe)
By Consumer | |
Individual | |
Corporate |
By Distribution Channel | |
Online | |
Offline |
By Product | |
E-Gift Card | |
Physical Card |
By Geography | |
UK | |
France | |
Germany | |
Italy | |
Rest of Europe |
Europe Gift Card and Incentive Card Market Size Summary
The European gift card and incentive card market is undergoing a significant transformation, driven by the shift from physical to digital cards. The COVID-19 pandemic accelerated this change, as store closures highlighted the need for digital solutions. E-gift cards, also known as digital or virtual cards, are gaining prominence due to their operational flexibility and the convenience of being delivered via email or SMS. The growth of e-commerce, the rise in remote work, and the increasing adoption of digital gifting have further fueled the market's expansion. Retailers and brand owners are leveraging these digital cards to enhance customer loyalty programs, attract a diverse consumer base, and improve referral and retention rates. The integration of online payment systems is also contributing to the widespread adoption of virtual cards across Europe.
The market is characterized by a mix of established players and new entrants, with companies like WeGift, OptioPay GmbH, Swile, Amazon, and Tango Card playing significant roles. The rise in smartphone penetration and the demand for improved payment solutions are expected to further boost the market. E-gift cards are particularly popular among millennials, who prefer online shopping, leading to increased demand for these cards in the e-commerce sector. Integrated gift card systems are helping retailers track customer behavior while facilitating payments, thereby enhancing sales and customer loyalty. Strategic partnerships, such as those between Hub Engage and Tango Card, are also expanding the reach and capabilities of gift card incentives across the region.
Europe Gift Card and Incentive Card Market Size - Table of Contents
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1. INDUSTRY DYNAMICS AND INSIGHTS
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1.1 Market Overview
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1.2 Market Drivers
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1.3 Market Restraints
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1.4 Porters 5 Force Analysis
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1.4.1 Threat of New Entrants
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1.4.2 Bargaining Power of Buyers/Consumers
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1.4.3 Bargaining Power of Suppliers
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1.4.4 Threat of Substitute Products
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1.4.5 Intensity of Competitive Rivalry
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1.5 Insights on Impact of Technology and Innovation in Gift Card and Incentive Card
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1.6 Impact of COVID-19 on the Market
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2. MARKET SEGMENTATION
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2.1 By Consumer
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2.1.1 Individual
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2.1.2 Corporate
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2.2 By Distribution Channel
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2.2.1 Online
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2.2.2 Offline
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2.3 By Product
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2.3.1 E-Gift Card
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2.3.2 Physical Card
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2.4 By Geography
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2.4.1 UK
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2.4.2 France
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2.4.3 Germany
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2.4.4 Italy
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2.4.5 Rest of Europe
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Europe Gift Card and Incentive Card Market Size FAQs
What is the current Europe Gift Card and Incentive Card Market size?
The Europe Gift Card and Incentive Card Market is projected to register a CAGR of greater than 6% during the forecast period (2024-2029)
Who are the key players in Europe Gift Card and Incentive Card Market?
WeGift, OptioPay GmbH, Swile, Amazon and Tango Card are the major companies operating in the Europe Gift Card and Incentive Card Market.