Market Trends of Europe Digital Transaction Management (DTM) Industry
IT and Telecommunication Industry to be the Largest End User
- The European digital transaction management market has grown across various industries, including IT and telecommunications. Digital transaction management involves managing electronic transactions, including creating, signing, authenticating, and storing digital documents.
- Digital transaction management solutions are employed in the IT industry to digitize internal processes. This includes creating and approving digital documents, contracts, and project-related paperwork, reducing reliance on traditional paper-based workflows. Integration with collaboration tools allows IT teams to conduct documentation or contract negotiations.
- The European Union has proposed investments in digital technologies of approximately EUR 150 billion (USD 160.07 billion) over the financial framework period from 2021 to 2027. This amount is distributed over three main programs, of which the Horizon Europe program has the most significant investment sum of EUR 97.6 billion (USD 104.15 billion), and cybersecurity investment is approximately USD 2.13 billion.
- Telecommunication companies use digital transaction management to manage service agreements, contracts, and other legal documents. This helps accelerate contract lifecycles, reduce paperwork, and improve compliance. Digital transaction management streamlines customer onboarding processes by enabling the electronic signing of service contracts and other required documents.
- The adoption of digital solutions and cloud-based solutions that enable faster document authorization and more effective tracking through electronic signatures can transform the telecom industry. These solutions are aimed at businesses undergoing a digital transformation that requires upgrading their workflows and approval processes and keeping digital records.
- Additionally, digital solutions can reduce the traditional manual paper processes and associated delays, errors, and confusion between stakeholders, staff, contractors, and clients. This can also empower employees to act quickly by automating contract management, payments, and more processes.
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Germany is Expected to Hold Significant Market Share
- Distributed ledger technology (DLT), such as blockchain, has been increasingly important in Germany and Europe. Germany is increasingly adopting cloud computing technologies and platforms to accelerate the country's digital transformation.
- As more organizations in the region adapt to industry 4.0 standards and move away from paper documentation to paperless transactions, electronically signed documents are used to guarantee their integrity and to be able to bring proof of acceptance by the signer.
- According to the European Central Bank, the total number of non-cash payments in Europe in the first half of 2023 increased by 10.1% to 67.0 billion compared to the first half of 2022; card payments accounted for 54% of total number of non-cash payments in the first half of 2023, credit transfers for 22%, direct debits for 15%, and e-money payments for 7%. Such a huge rise in electronic transactions is expected to create an opportunity for the market studied to grow and allow players to develop new digital transaction management solutions or services, allowing them to expand their market presence by capturing new customers.
- The multi-faceted developments in the European digital transaction management market are developing into the prevailing economic scenario, which adequately lends market participants such as Siemens Germany an absolute competitive edge about diverse elements such as production and consumption patterns, logistics alterations, and untapped dormant opportunities that further accelerate growth and revenue sustainability in the digital transaction management market across Germany.
- The rapid growth of mobile phones and e-commerce fueled the quick acceptance of digital payments, particularly during the COVID-19 pandemic. Millions of Europeans have chosen cashless payments over cash and credit cards. According to Worldpay, Germany has several online shopping apps available, some of which offer their own payment methods. In 2023, e-wallet, digital/mobile wallet online payment was the most popular payment method in Germany, accounting for 32%.
- Government agencies relying on paper-based forms need to be signed and used for approvals, resulting in inefficiencies and waste. Switching to digital processes can enable governments to do things more efficiently, improving the process.
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