Employee Engagement Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

Employee Engagement Market Report is Segmented by Offerings (Solution, Services), by Deployment (Cloud, On-Premises), by Enterprises (SMEs, Large Enterprises), by End-User Verticals (IT and Telecom, BFSI, Retail, Healthcare, Manufacturing, Other End-User Verticals), Geography (North America, Europe, Asia-Pacific, Latin America, Middle East and Africa). The Market Sizes and Forecasts are Provided in Terms of Value (USD) for all the Above Segments.

Employee Engagement Market Size

Employee Engagement Market Summary
Study Period 2019 - 2029
Market Size (2024) USD 0.95 Billion
Market Size (2029) USD 1.97 Billion
CAGR (2024 - 2029) 15.46 %
Fastest Growing Market Asia Pacific
Largest Market North America
Market Concentration Low

Major Players

Employee Engagement Market Major Players

*Disclaimer: Major Players sorted in no particular order

Compare market size and growth of Employee Engagement Market with other markets in Technology, Media and Telecom Industry

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Employee Engagement Market Analysis

The Employee Engagement Market size is estimated at USD 0.95 billion in 2024, and is expected to reach USD 1.97 billion by 2029, at a CAGR of 15.46% during the forecast period (2024-2029).

  • The employee engagement market is witnessing robust growth, fueled by the growing acknowledgment of how employee satisfaction influences productivity and retention. With organizations transitioning to decentralized work setups, there's a heightened demand for software that enhances communication, recognition, and feedback. Companies are channeling investments into digital solutions, ensuring that their remote and hybrid workforce stays engaged and aligned with the company's objectives.
  • According to a 2023 FlexJob survey, about 75% of employees reported heightened productivity while working from home, citing fewer distractions (74%), reduced commuting stress (71%), and diminished office politics (65%).
  • Forward-thinking tech organizations are increasingly harnessing AI and ML across various functions, reaping substantial returns on their investments. Their success stories are notable. AI is enhancing communication and tailoring actions within workplaces. For example, some firms are adopting text-to-speech technology for crafting job-specific, personalized employee communications.
  • Cloud-based products have carved a niche for themselves, celebrated for their efficiency and user-centric design. A growing number of companies are gravitating towards this domain. Cloud technology is proving versatile, finding applications in nearly every facet of human resource management, from performance management tools and pulse survey software to platforms for employee benefits and recognition.
  • Moreover, employees can significantly bolster an organization's brand visibility. Numerous companies are capitalizing on their employees' social media platforms to disseminate brand messages, effectively transforming them into brand ambassadors. Organizations embracing this strategy witness heightened employee engagement, improved retention, and enduring employee-employer relationships.
  • Implementing new employee engagement strategies and technologies often requires organizational change. Resistance to change from employees, managers, or leadership can hinder adoption and effectiveness of engagement initiatives.
  • The COVID-19 pandemic underscored the significance of employee well-being, leading organizations to implement strategies that champion work-life balance and mental health. This evolution has spurred a demand for holistic engagement solutions catering to these priorities. In today's landscape, effective communication is paramount. To mitigate feelings of isolation among remote employees, organizations must emphasize transparent feedback channels and interactions. Regular check-ins and a diverse array of communication tools are vital for fostering connection and engagement.

Employee Engagement Market Trends

Cloud to Hold Significant Share

  • Employee engagement stands as a pivotal milestone in the realm of HR management. The remarkable success of employee engagement directly influences productivity and efficiency. Leveraging cloud software services can elevate HR management strategies, emphasizing optimal employee engagement. Organizations that gauge employee satisfaction using cloud HR tools position themselves for success in their respective niches.
  • According to Peakon, just 44% of employees below the managerial level report being engaged, while 32% are disengaged and 24% are actively disengaged. A significant number of employees highlight trust in leadership as the paramount factor for engagement, closely followed by their relationship with immediate supervisors.
  • Workleap, a cloud-centric platform, zeroes in on enhancing employee engagement and fostering managerial growth. It empowers managers to gauge employee satisfaction via automated pulse surveys and anonymous feedback, subsequently offering insights to enrich the work environment and culture. Complementing these initiatives, Workleap's platform boasts agency-wide and team reporting features, enabling client-centric businesses to seamlessly monitor and contrast engagement metrics across clients, departments, and managers.
  • Furthermore, SAP's employee engagement suite, powered by Qualtrics, aids in refining the employee experience. By consistently collecting feedback, it furnishes managers and leaders with real-time insights.
  • Trend technologies, like the Sentiment Cloud, encapsulate the overarching sentiments—both positive and negative—emanating from employee feedback. Their benchmarking tools allow companies to gauge their standing against industry peers. These findings are showcased through intuitive, visually engaging dashboards customized for various roles. Overall, the market is poised for growth in the coming years.
Employee Engagement Market: Employee Engagement Below Manager Level, in %, Global, 2023

North America is Expected to Hold a Major Share of the Market

  • Employee engagement in North America remains below pre-pandemic levels. Starting in the latter half of 2021, organizations observed a steady decline in employee engagement, especially among younger and remote workers. However, as organizations adapt to hybrid and remote work, there's a renewed focus on fundamental engagement aspects, particularly role clarity.
  • Gallup's State of the Global Workplace report 2024 highlights a concerning statistic: only 30% of U.S. employees report feeling engaged at work. This statistic underscores that merely a third of the workforce feels both enthusiastic and committed to their roles. Such disengagement can have ripple effects, manifesting as reduced productivity, diminished morale, and an overall dip in business performance.
  • The most concerning decline has been in the lack of clear expectations for employees across all demographic groups when comparing engagement pre-pandemic. This element is the most foundational of all engagement elements. Women experienced more of a decline in engagement than men.
  • The economic ramifications of employee disengagement are monumental. Estimates suggest that U.S. companies bear an annual cost ranging between USD 450 billion to USD 550 billion due to disengaged employees. These financial drains stem from various issues, such as heightened absenteeism, diminished productivity, and escalated turnover rates. Furthermore, disengaged employees often withhold discretionary effort, resulting in compromised work quality and efficiency. Thus, tackling disengagement becomes paramount to curtailing these hefty financial setbacks.
  • In conclusion, employee engagement serves as a pivotal barometer for business success. To counteract the trend of waning engagement, organizations need to adopt proactive, tailored strategies that evolve with their workforce's shifting needs.
Employee Engagement Market: Market CAGR (%), By Region, Global

Employee Engagement Industry Overview

The Employee Engagement market is highly competitive and fragmented, primarily driven by the presence of major players. These key players employ strategies such as mergers, acquisitions, and product innovations to maintain a competitive edge and broaden their global footprint. Key player include Cisco Systems, Inc., IBM corporation, Microsoft Corporation and others.

The employee engagement market is poised for substantial growth as organizations recognize the critical role of engaged employees in driving business success. By leveraging technology and focusing on employee well-being, companies can create more connected, motivated workforces that thrive in an increasingly flexible work environment.

Employee Engagement Market Leaders

  1. Cisco Systems, Inc.

  2. IBM corporation

  3. Microsoft Corporation

  4. Atlassian Corporation PLC

  5. Xoxoday

*Disclaimer: Major Players sorted in no particular order

Employee Engagement Market Concentration
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Employee Engagement Market News

  • October 2024: Zoom Video Communications, Inc. announced Zoomtopia 2024 and unveiled new AI-first work platform innovations for Zoom Workplace and Zoom Business Services that will transform team communication, collaboration, and productivity and help customers get more done.
  • May 2024: ZF announced the launch of its Employer Branding Metaverse. This state-of-the-art virtual environment is set to redefine the standards of talent acquisition and employer branding by merging innovative technology with interactive candidate engagement. Beyond reading about ZF on the career website, candidates can now dive into a virtual world tailored to showcase the essence of the brand, the corporate culture, and the exciting opportunities that await them.

Employee Engagement Market Report - Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET INSIGHTS

    1. 4.1 Market Overview

    2. 4.2 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.2.1 Bargaining Power of Suppliers

      2. 4.2.2 Bargaining Power of Consumers

      3. 4.2.3 Threat of New Entrants

      4. 4.2.4 Threat of Substitute Products

      5. 4.2.5 Intensity of Competitive Rivalry

    3. 4.3 Industry Value Chain Analysis

    4. 4.4 Assessment of Impact of macroeconomic trends

  5. 5. MARKET DYNAMICS

    1. 5.1 Market Drivers

      1. 5.1.1 Growing Preferences for AI-powered digital tools

      2. 5.1.2 Increasing Prevalence of Remote and Distributed Workforces

    2. 5.2 Market Restraints

      1. 5.2.1 Cost Implications

  6. 6. MARKET SEGMENTATION

    1. 6.1 By Offerings

      1. 6.1.1 Solution

      2. 6.1.2 Services

    2. 6.2 By Deployment

      1. 6.2.1 Cloud

      2. 6.2.2 On-Premise

    3. 6.3 By Enterprise

      1. 6.3.1 SMEs

      2. 6.3.2 Large Enterprises

    4. 6.4 By End-user Vertical

      1. 6.4.1 IT and Telecom

      2. 6.4.2 BFSI

      3. 6.4.3 Retail

      4. 6.4.4 Healthcare

      5. 6.4.5 Manufacturing

      6. 6.4.6 Other End-user Verticals

    5. 6.5 By Geography***

      1. 6.5.1 North America

      2. 6.5.2 Europe

      3. 6.5.3 Asia

      4. 6.5.4 Australia and New Zealand

      5. 6.5.5 Latin America

      6. 6.5.6 Middle East and Africa

  7. 7. COMPETITIVE LANDSCAPE

    1. 7.1 Company Profiles

      1. 7.1.1 Cisco Systems, Inc.

      2. 7.1.2 IBM corporation

      3. 7.1.3 Microsoft Corporation

      4. 7.1.4 Atlassian Corporation PLC

      5. 7.1.5 Xoxoday

      6. 7.1.6 Workleap Platform Inc.

      7. 7.1.7 Bitrix24

      8. 7.1.8 ContactMonkey Inc.

      9. 7.1.9 Lattice Inc.

      10. 7.1.10 BambooHR LLC

    2. *List Not Exhaustive
  8. 8. INVESTMENT ANALYSIS

  9. 9. FUTURE OUTLOOK OF THE MARKET

**Subject to Availability
***In the final report, Asia, Australia, and New Zealand will be studied together as 'Asia Pacific'
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Employee Engagement Industry Segmentation

Employee engagement is a fundamental concept in the effort to understand and describe, both qualitatively and quantitatively, the nature of the relationship between an organization and its employees. 

The employee engagement market is segmented by offerings (solution, services), by deployment (cloud, on-premises), by enterprises (SMEs, large enterprises), by end-user verticals (IT and telecom, BFSI, retail, healthcare, manufacturing, other end-user verticals), geography (North America, Europe, Asia-Pacific, Latin America, Middle East and Africa). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

By Offerings
Solution
Services
By Deployment
Cloud
On-Premise
By Enterprise
SMEs
Large Enterprises
By End-user Vertical
IT and Telecom
BFSI
Retail
Healthcare
Manufacturing
Other End-user Verticals
By Geography***
North America
Europe
Asia
Australia and New Zealand
Latin America
Middle East and Africa
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Employee Engagement Market Research FAQs

The Employee Engagement Market size is expected to reach USD 0.95 billion in 2024 and grow at a CAGR of 15.46% to reach USD 1.97 billion by 2029.

In 2024, the Employee Engagement Market size is expected to reach USD 0.95 billion.

Cisco Systems, Inc., IBM corporation, Microsoft Corporation, Atlassian Corporation PLC and Xoxoday are the major companies operating in the Employee Engagement Market.

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029).

In 2024, the North America accounts for the largest market share in Employee Engagement Market.

In 2023, the Employee Engagement Market size was estimated at USD 0.80 billion. The report covers the Employee Engagement Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Employee Engagement Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Employee Engagement Industry Report

Statistics for the 2024 Employee Engagement market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Employee Engagement analysis includes a market forecast outlook for 2024 to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Employee Engagement Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)