How big is the Global Customer Success Management Market?

The Global Customer Success Management Market size is expected to reach USD 1.80 billion in 2024 and grow at a CAGR of 22.18% to reach USD 4.89 billion by 2029. Read More

What is the current Global Customer Success Management Market size?

In 2024, the Global Customer Success Management Market size is expected to reach USD 1.80 billion. Read More

Who are the key players in Global Customer Success Management Market?

Gainsight Inc., Salesforce.com, Inc., UserIQ Inc., IBM Corporation and Open Text Corporation are the major companies operating in the Global Customer Success Management Market. Read More

Which is the fastest growing region in Global Customer Success Management Market?

North America is estimated to grow at the highest CAGR over the forecast period (2024-2029). Read More

Which region has the biggest share in Global Customer Success Management Market?

In 2024, the North America accounts for the largest market share in Global Customer Success Management Market. Read More

What years does this Global Customer Success Management Market cover, and what was the market size in 2023?

In 2023, the Global Customer Success Management Market size was estimated at USD 1.47 billion. The report covers the Global Customer Success Management Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Global Customer Success Management Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029. Read More

Customer Success Management Market Share

Statistics for the 2023 & 2024 Customer Success Management market share, created by Mordor Intelligence™ Industry Reports. Customer Success Management share report includes a market forecast to 2029 and historical overview. Get a sample of this industry share analysis as a free report PDF download.

Market Share of Customer Success Management Industry

The global customer success management market is fragmented. Major players focus on partnership, innovating, and introducing new and identical solutions to maintain their market share. Some key players operating in the market include Gainsight, IBM, Salesforce, and UserIQ Inc.

February 2022 - UserIQ, a software company that helps customer success teams reduce churn risk, identify growth possibilities, and drive user engagement, announced the release of a customer success analytics and reporting solution, and UserIQ Leverages Domo to Provide Advanced Analytics and Visual Reporting to Customer Success Teams. The Domo-powered solution addresses a growing need among customer success teams for more sophisticated data storytelling and visualization capabilities that do not require interpretation.
September 2022 - Totango, Inc., the Composable Customer Success (CS) platform in the market that assists businesses in generating immediate value, launched Creator Campus. Totango's dedication to promoting and teaching excellence in customer success all across the world is reflected in the new online, English-language training and certification program.