How big is the Communication Platform-as-a-Service (CPaaS) Market?

The Communication Platform-as-a-Service (CPaaS) Market size is expected to reach USD 16.34 billion in 2024 and grow at a CAGR of 30.40% to reach USD 61.59 billion by 2029. Read More

What is the current Communication Platform-as-a-Service (CPaaS) Market size?

In 2024, the Communication Platform-as-a-Service (CPaaS) Market size is expected to reach USD 16.34 billion. Read More

Who are the key players in Communication Platform-as-a-Service (CPaaS) Market?

Twilio Inc., Vonage Holdings Corp, MessageBird BV, Plivo Inc. and Snich AB are the major companies operating in the Communication Platform-as-a-Service (CPaaS) Market. Read More

Which is the fastest growing region in Communication Platform-as-a-Service (CPaaS) Market?

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029). Read More

Which region has the biggest share in Communication Platform-as-a-Service (CPaaS) Market?

In 2024, the North America accounts for the largest market share in Communication Platform-as-a-Service (CPaaS) Market. Read More

What years does this Communication Platform-as-a-Service (CPaaS) Market cover, and what was the market size in 2023?

In 2023, the Communication Platform-as-a-Service (CPaaS) Market size was estimated at USD 11.37 billion. The report covers the Communication Platform-as-a-Service (CPaaS) Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Communication Platform-as-a-Service (CPaaS) Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029. Read More

How will CPaaS impact industries like healthcare and retail?

Communication Platform as a Service (CPaaS) will revolutionize communication in healthcare and retail by enhancing patient engagement, appointment scheduling, remote patient monitoring, and personalized marketing initiatives. Read More

Communication Platform-as-a-Service (CPaaS) Market Share

Statistics for the 2023 & 2024 Communication Platform-as-a-Service (CPaaS) market share, created by Mordor Intelligence™ Industry Reports. Communication Platform-as-a-Service (CPaaS) share report includes a market forecast to 2029 and historical overview. Get a sample of this industry share analysis as a free report PDF download.

Market Share of Communication Platform-as-a-Service (CPaaS) Industry

The Communications Platform-as-a-Service (CPaaS) Market is extremely competitive, mainly due to the existence of various small and large vendors in the market conducting business in domestic as well as international markets. The market appears to be fragmented, with key vendors adopting major strategies like mergers, and acquisitions, product innovation to widen their overall product functionality and stay competitive.

In February 2022, A provider of cloud communications services to businesses and aggregators in Europe and South Africa, M. R. Messaging FZC, has signed definitive agreements to be acquired by Route Mobile's wholly owned subsidiary, Routesms Solutions FZE. The acquisition expands Route Mobile's global presence in CPaaS and is consistent with its global expansion strategy.
In January 2022, With Genesys, a worldwide cloud service provider in customer experience orchestration, Bandwidth Inc., a major global corporate cloud communications company, disclosed a significant advancement in the future of the enterprise contact center. With its inclusion in the Genesys Cloud CX platform, Bandwidth is expanding its range of DuetSM solutions, which enable businesses to decouple complicated telephony from their communications systems, into the contact center sector.