Cloud Workflow Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

Global Cloud Based Workflow Market is Segmented by Cloud Type (Public Cloud, Private Cloud, Hybrid Cloud), Organization Size (Small and Medium-Sized Enterprises (SMEs), Large Enterprises), End-user Vertical (BFSI, Telecommunications & IT, Retail & E-Commerce, Government, Healthcare), and Geography (North America, Europe, Asia-Pacific, Latin America, and Middle East and Africa). The market sizes and forecasts are provided in terms of value (USD billion) for all the above segments.

Cloud Workflow Market Size

Compare market size and growth of Cloud Workflow Market with other markets in Technology, Media and Telecom Industry

Cloud Workflow Market Analysis

The Cloud Workflow Market is expected to register a CAGR of 17.5% during the forecast period.

  • SMEs are quickly moving their conventional on-premises solutions to the cloud. The market for cloud-based workflow solutions has seen an improvement in the use of cloud-based workflow solutions by SMEs and large businesses due to the option of adopting them.
  • Another factor anticipated to contribute to the market's growth is the rising use of cloud services by the government vertical to automate workflow processes, analyze data, increase productivity, and enhance efficiency.
  • As businesses want to support a remote workforce, there has been a surge in the use of SaaS solutions. The industry is also predicted to benefit from the usage of digital payment, online shopping, and OTT streaming services.
  • The market for cloud workflows has been expanding significantly. However, the scarcity of a secure cloud and the absence of a secure cloud may limit market expansion. In addition, factors including the growing emphasis on digital transformation projects and the adoption of AI technology provide the market with considerable prospects.
  • Many businesses were forced to switch to a globally remote workforce as a result of COVID-19's introduction. As more businesses switch from conventional workflow processes to cloud workflow solutions, the market for cloud workflow is predicted to soar both during and after the epidemic.

Cloud Workflow Industry Overview

The cloud workflow market is fragmented, owing to the presence of significant players such as SAP SE, Pegasystems Inc., IBM Corporation, Microsoft Corporation, and Appian Corporation, among others. The companies are making partnerships, mergers, acquisitions, innovations, and investments to retain their market position.

In January 2023, CenTrak launched WorkflowRT, a scalable, cloud-based platform that automates workflow and communications to lessen the load of manual paperwork necessary during each phase of clinical treatment. Teams may monitor crucial patient flow data using the platform's built-in reporting to spot anomalies or bottlenecks. Healthcare facilities have demonstrated decreased patient wait times, greater time spent with patients, and higher staff and patient satisfaction by utilizing historical analytics to encourage operational improvements.

In July 2022, Sage, one of the leading players in accounting, finance, human resources, and payroll solutions for small and medium-sized businesses (SMBs) announced an expanded partnership with Microsoft. The partnership aims to incorporate Microsoft Business Products, such as Microsoft 365 and Microsoft Teams, as integrated services in Sage products and the Sage Digital Network.

Cloud Workflow Market Leaders

  1. IBM Corporation

  2. SAP SE

  3. Pegasystems Inc.

  4. Microsoft Corporation

  5. Appian Corporation

  6. *Disclaimer: Major Players sorted in no particular order
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Cloud Workflow Market News

  • May 2022: Personio, a Dublin-based HR software business, announced the acquisition of Back, an employee experience platform, and opened two new locations in Berlin and Barcelona to extend its software portfolio. Black is a Berlin-based startup creating an employee platform that automates critical people operations to increase efficiency. The agreement will assist Personio in developing its People Workflow Automation software category.
  • February 2022: IBM partnered with SAP to provide technology and consulting support, making it easier for clients to adapt to a hybrid cloud approach, moving mission-critical workloads from SAP solutions to the cloud, especially for regulated and non-regulated industries. IBM also unveiled BREAKTHROUGH with IBM for rising with SAP, a portfolio of solutions and consulting services helping amplify the transition to SAP S/4HANA Cloud.

Cloud Workflow Market Report - Table of Contents

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Consumers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Threat of Substitutes
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Industry Value Chain Analysis
  • 4.4 Impact of COVID-19 on the Market

5. MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Growing Adoption of Cloud
    • 5.1.2 Increased Adoption of Cloud-Based Workflows Among SMEs
  • 5.2 Market Restraints
    • 5.2.1 Absence of Secure Cloud

6. MARKET SEGMENTATION

  • 6.1 By Cloud Type
    • 6.1.1 Public Cloud
    • 6.1.2 Private Cloud
    • 6.1.3 Hybrid Cloud
  • 6.2 By Organization Size
    • 6.2.1 Small and Medium-Sized Enterprises (SMEs)
    • 6.2.2 Large Enterprises
  • 6.3 By End-User Vertical
    • 6.3.1 BFSI
    • 6.3.2 Telecommunications and IT
    • 6.3.3 Retail and E-Commerce
    • 6.3.4 Government
    • 6.3.5 Healthcare
    • 6.3.6 Other End-user Verticals
  • 6.4 By Geography
    • 6.4.1 North America
    • 6.4.2 Europe
    • 6.4.3 Asia-Pacific
    • 6.4.4 Latin America
    • 6.4.5 Middle East and Africa

7. COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles*
    • 7.1.1 SAP SE
    • 7.1.2 Pegasystems Inc.
    • 7.1.3 IBM Corporation
    • 7.1.4 Microsoft Corporation
    • 7.1.5 Appian Corporation
    • 7.1.6 Ricoh Company Ltd
    • 7.1.7 Micro Focus International PLC
    • 7.1.8 K2 Software Inc.
    • 7.1.9 Nintex UK Ltd
    • 7.1.10 Viavi Solutions
    • 7.1.11 BP Logix Inc.
    • 7.1.12 Kissflow Inc.
    • 7.1.13 Cavintek Software Private Limited
    • 7.1.14 Integrify Inc.

8. INVESTMENT ANALYSIS

9. FUTURE OF THE MARKET

**Subject to Availability
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Cloud Workflow Industry Segmentation

Cloud workflow platforms allow a business to integrate its corporate functions into a single task using a set of directives or workflows that form the basis of the operation.

The market size projections included in the study are based on the revenues accrued from the sales of software licenses and allied services of major workflow automation tools, as described above, to SMEs and large enterprises from various end-user industries such as BFSI, Retail, and e-commerce, government among others based in different regions such as North America, Europe, Asia-Pacific, among others.

The market sizes and forecasts are provided in terms of value (USD billion) for all the above segments.

By Cloud Type Public Cloud
Private Cloud
Hybrid Cloud
By Organization Size Small and Medium-Sized Enterprises (SMEs)
Large Enterprises
By End-User Vertical BFSI
Telecommunications and IT
Retail and E-Commerce
Government
Healthcare
Other End-user Verticals
By Geography North America
Europe
Asia-Pacific
Latin America
Middle East and Africa
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Cloud Workflow Market Research FAQs

What is the current Cloud Workflow Market size?

The Cloud Workflow Market is projected to register a CAGR of 17.5% during the forecast period (2025-2030)

Who are the key players in Cloud Workflow Market?

IBM Corporation, SAP SE, Pegasystems Inc., Microsoft Corporation and Appian Corporation are the major companies operating in the Cloud Workflow Market.

Which is the fastest growing region in Cloud Workflow Market?

Asia-Pacific is estimated to grow at the highest CAGR over the forecast period (2025-2030).

Which region has the biggest share in Cloud Workflow Market?

In 2025, the North America accounts for the largest market share in Cloud Workflow Market.

What years does this Cloud Workflow Market cover?

The report covers the Cloud Workflow Market historical market size for years: 2019, 2020, 2021, 2022, 2023 and 2024. The report also forecasts the Cloud Workflow Market size for years: 2025, 2026, 2027, 2028, 2029 and 2030.

Cloud Workflow Industry Report

Statistics for the 2025 Cloud Workflow market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Cloud Workflow analysis includes a market forecast outlook for 2025 to 2030 and historical overview. Get a sample of this industry analysis as a free report PDF download.

Cloud Workflow Market Report Snapshots

Cloud Workflow Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)