What is the current Cloud Information Technology Service Management Market size?

In 2024, the Cloud Information Technology Service Management Market size is expected to reach USD 4.88 billion. Read More

Who are the key players in Cloud Information Technology Service Management Market?

IBM Corporation, BMC Software Inc., Micro Focus International PLC, Atlassian Inc. and ASG Technologies Group, Inc. are the major companies operating in the Cloud Information Technology Service Management Market. Read More

Which is the fastest growing region in Cloud Information Technology Service Management Market?

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029). Read More

Which region has the biggest share in Cloud Information Technology Service Management Market?

In 2024, the North America accounts for the largest market share in Cloud Information Technology Service Management Market. Read More

What years does this Cloud Information Technology Service Management Market cover, and what was the market size in 2023?

In 2023, the Cloud Information Technology Service Management Market size was estimated at USD 4.77 billion. The report covers the Cloud Information Technology Service Management Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Cloud Information Technology Service Management Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029. Read More

Cloud Information Technology Service Management (ITSM) Market Share

Q: How big is the Cloud Information Technology Service Management Market?

The Cloud Information Technology Service Management Market size is expected to reach USD 4.88 billion in 2024 and grow at a CAGR of 2.33% to reach USD 5.47 billion by 2029. Read More

Statistics for the 2023 & 2024 Cloud Information Technology Service Management (ITSM) market share, created by Mordor Intelligence™ Industry Reports. Cloud Information Technology Service Management (ITSM) share report includes a market forecast to 2029 and historical overview. Get a sample of this industry share analysis as a free report PDF download.

Market Share of Cloud Information Technology Service Management (ITSM) Industry

The Cloud ITSM (Information Technology Service Management) Market is highly fragmented with the presence of major players like IBM Corporation, BMC Software Inc., Micro Focus International PLC, Atlassian Inc., and ASG Technologies Group, Inc. The companies in the market are making some new features on only the cloud version of their ITSM product, and also adopting strategies such as partnerships, innovations, and acquisitions to enhance their product offerings and gain sustainable competitive advantage.

May 2022 - IBM announced that it signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services Inc. (AWS), with plans to offer a broad array of its software catalog as Software-as-a-Service (SaaS) on AWS. The first-of-its-kind agreement between IBM and AWS would provide clients with quick and easy access to IBM software that spans automation, data and AI, security, and sustainability capabilities built on Red Hat OpenShift Service on AWS (ROSA) and runs cloud-native on AWS.
May 2022 - ServiceNow announced several significant solutions to improve service operations management, low-code governance, and government services. These include, Service Operations Workspace: It consolidates service and operations data into a single experience to provide shared visibility into issues across teams, and App Engine Management Center: It consolidates governance for low-code development. Public Sector Digital Service: It improves service delivery for government organizations.