Clinical Communication and Collaboration Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The Clinical Communication and Collaboration Market Report is Segmented by Platform (Collaboration Platform, Messaging Platform, Voice Communication Platform, and Other Platforms (Virtual Chatting Platform, Scheduling Platform, and Others)), Component (Hardware, Software, and Service), Deployment (On-Premise Model and Cloud-Based Model), Application (Lab and Radiology Communication, Nurse Communication, Patient Communication and Emergency Alerts, and Physician Communication), End User (Hospitals and Clinics, Ambulatory Surgical Centers, Long-Term Care Facilities, and Other End Users (Diagnostic Centers, Nursing Centers, and Others)), and Geography (North America, Europe, Asia-Pacific, Middle East and Africa, and South America). The Report Offers the Market Sizes and Forecasts in Value (USD) for the Above Segments.

Clinical Communication and Collaboration Market Size

Clinical Communication And Collaboration Market Summary
Study Period 2019 - 2029
Market Size (2024) USD 2.51 Billion
Market Size (2029) USD 4.95 Billion
CAGR (2024 - 2029) 14.55 %
Fastest Growing Market Asia Pacific
Largest Market North America
Market Concentration Medium

Major Players

Clinical Communication And Collaboration Market Major Players

*Disclaimer: Major Players sorted in no particular order

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Clinical Communication and Collaboration Market Analysis

The Clinical Communication And Collaboration Market size is estimated at USD 2.51 billion in 2024, and is expected to reach USD 4.95 billion by 2029, growing at a CAGR of 14.55% during the forecast period (2024-2029).

The major factors driving the clinical communication and collaboration market are the increasing digitalization of healthcare, the rising adoption of electronic health records and telehealth services, growing interdisciplinary collaborations, and increasing strategic activities by key market players.

The rising digitalization of the healthcare industry increases the adoption of digital solutions for clinical communication and collaboration to improve patient outcomes, teamwork collaboration, and patient satisfaction. Such developments are expected to drive the market studied over the forecast period. For instance, in February 2022, the Department of Health and Human Services (HHS), through the Health Resources and Services Administration (HRSA), awarded nearly USD 55 million to 29 HRSA-funded health centers to increase healthcare access and quality for underserved populations through virtual care such as telehealth, remote patient monitoring, digital patient communication tools, and health information technology platforms. Hence, such investments by the government improve the adoption of clinical communication and collaboration tools and are anticipated to drive the market studied over the forecast period.

Moreover, increasing technological advancements in clinical communication and collaboration tools are expected to increase the accessibility and affordability of these technologies, which would also drive the market studied over the forecast period. For instance, in April 2023, Akkadian Labs, a developer of unified communications (UC) provisioning automation solutions, reported a partnership with Mobile Heartbeat, a clinical communication and collaboration platform for healthcare enterprises. This technological partnership between Akkadian Labs and Mobile Heartbeat enables the healthcare enterprise to manage MACDs for a variety of communication and collaboration solutions, allowing the unified communications (UC) administrator to focus on strategic projects rather than repetitive, manual tasks. Hence, such technological advancements in the market increase the accessibility of clinical communication and collaborations, which is anticipated to drive the market studied over the forecast period.

Furthermore, the increasing strategic activities by key players, such as new clinical communication solutions, are expected to increase the accessibility of these technologies and drive the market studied over the forecast period. For instance, in May 2024, Lumeca Health, a digital healthcare solutions provider, reported the launch of Lumeca Messages, an innovative clinical messaging application designed to streamline collaboration among healthcare providers. Lumeca Messages provides healthcare professionals with a secure communications tool where they can share files, coordinate patient care, and solicit medical advice from one another. Hence, the launch of such solutions is expected to increase the accessibility of clinical communication and collaboration applications and boost the market studied over the forecast period.

Thus, the increasing digitalization of the healthcare industry, rising technological advancements in clinical communication technologies, and growing strategic activities by key players are expected to drive the market studied over the forecast period. However, the high implementation costs of clinical communication and collaboration technologies are expected to restrain the market studied over the forecast period.

Clinical Communication and Collaboration Market Trends

Nurse Communication Segment Expected to Hold a Significant Market Share Over the Forecast Period

Nurse communication and collaboration apps are used with smartphones or other hand-held devices on a regular basis. Having the applications available on a mobile device allows nurses to see patient information at a glance and enables the clustering of care, which helps nurses be more efficient and spend more time with patients. The major factors driving the segment’s growth are increasing technological advancements and rising strategic activities by key market players.

The increasing technological advancements to improve nurse communications in healthcare organizations improve patient outcomes and boost the adoption of these technologies, which is anticipated to drive the market studied over the forecast period. For instance, in May 2022, Nursegrid, a nurse scheduling app provider, reported that its application was available on Apple and Android smartwatches. The Nursegrid app enables nurses to access their schedules on phones and smartwatches easily and communicate with patients. Hence, such technological advancements are expected to increase the accessibility of nurse communication and collaboration apps and ultimately drive the segment’s revenue over the forecast period.

Increasing strategic activities by key players, such as new solution launches, are also expected to boost the accessibility and affordability of nurse communication and collaboration applications, thereby boosting the segment’s growth over the forecast period. For instance, in June 2023, Cornell Communications reported the launch of InFORM IA Mobile, a mobile nurse call solution that is used to accommodate staff text/chat to two-way resident and community voice communication and video, among other solutions. Hence, the launch of such nurse communications solutions improves the accessibility for nurse clinical communication and collaboration applications, which is expected to drive the market studied over the forecast period.

Thus, increasing technological advancements and rising strategic activities boost the accessibility and affordability of nurse clinical communication and collaboration technologies, thereby driving the segment’s growth over the forecast period.

Clinical Communication And Collaboration Market: Research Funding for Telehealth (in USD Million), United States, 2022-2024

North America Expected to Hold a Significant Market Share Over the Forecast Period

The clinical communication and collaboration market in North America is driven by factors such as the increasing adoption of electronic health records, advanced healthcare infrastructure, and growing strategic activities by key markets in regional countries.

The increasing adoption of digital healthcare solutions such as telehealth platforms improves real-time communication among healthcare providers and boosts the demand for clinical communication and collaboration technologies to improve patient outcomes, thereby driving the market studied over the forecast period. For instance, according to the Canadian Digital Health Survey of April 2024, the online survey conducted in November 2022 with 12.44 thousand Canadians across all provinces and territories, around 83% of the study population was interested in sending prescriptions directly to the pharmacy through the patient portal, and around 59% of the study population was interested in teleconsultation. Hence, the increasing adoption of digital health solutions, such as telehealth platforms, is expected to drive the market studied over the forecast period.

Furthermore, rising technological advancements in the development of clinical communication and collaboration tools are also expected to increase the accessibility of clinical communication and collaboration solutions, which will ultimately drive the market studied over the forecast period. For instance, in July 2024, Abridge, Mayo Clinic, and Epic collaborated to develop a generative AI ambient documentation workflow specifically designed for nurses. This technology improves patient communication and team-based collaboration and enhances patient outcomes, which are expected to drive the market studied over the forecast period. Hence, the development of technologies improves the accessibility of clinical communication applications, which is expected to drive the market studied over the forecast period.

Increasing strategic activities, such as new product launches by key players, are also expected to drive the market studied over the forecast period. For instance, in March 2023, CarepathRx, a pharmacy and medication management solutions provider, reported the launch of the mobile application CarepathRx Patient Therapy Mobile (CPTM). By using this app, patients can message the pharmacy team directly from the app for any questions or concerns they may have, fostering efficient and personalized communication. Hence, such strategic activities are expected to drive the market studied over the forecast period.

Hence, the growing adoption of digital healthcare solutions, rising technological advancements, and increasing strategic activities, such as the launch of new clinical communication applications, are expected to drive the market studied over the forecast period.

Clinical Communication And Collaboration Market: Clinical Communication and Collaboration Market: Market CAGR (%), By Region, Global, 2023

Clinical Communication and Collaboration Industry Overview

The clinical communication and collaboration market is fragmented due to the presence of many global and regional players. The major players in the market are adopting various strategic activities such as mergers, collaborations, and fundraising to develop new solutions. Some of the key players in the market are TNS Inc., Redox Inc., Intel Corporation, Microsoft, and NEC Corporation.

Clinical Communication and Collaboration Market Leaders

  1. TNS Inc.

  2. Redox, Inc

  3.  Intel Corporation

  4. Microsoft 

  5. NEC Corporation

*Disclaimer: Major Players sorted in no particular order

Clinical Communication And Collaboration Market Concentration
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Clinical Communication and Collaboration Market News

  • June 2024: Mitel, a Canadian telecommunications company, reported the launch of PlatfoMitel, a virtual care collaboration service (VCCS) made available in seven European countries, including Belgium, France, Italy, the Netherlands, Switzerland, and the United Kingdom.
  • August 2023: TeleVox, a healthcare patient engagement platforms provider, entered a partnership with Oracle Cloud Infrastructure (OCI). This partnership is majorly focused on improving communication between patients and providers at the digital front door and across the patient journey.

Clinical Communication and Collaboration Market Report - Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET DYNAMICS

    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Rising Digitalization in the Healthcare Sector

      2. 4.2.2 Growing Technological Advancements

    3. 4.3 Market Restraints

      1. 4.3.1 Data Privacy Concerns

    4. 4.4 Porter's Five Forces Analysis

      1. 4.4.1 Threat of New Entrants

      2. 4.4.2 Bargaining Power of Buyers/Consumers

      3. 4.4.3 Bargaining Power of Suppliers

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry

  5. 5. MARKET SEGMENTATION (Market Size by Value - USD)

    1. 5.1 By Platform

      1. 5.1.1 Collaboration Platform

      2. 5.1.2 Messaging Platform

      3. 5.1.3 Voice Communication Platform

      4. 5.1.4 Other Platforms (Virtual Chatting Platform, Scheduling Platform, and Others)

    2. 5.2 By Component

      1. 5.2.1 Hardware

      2. 5.2.2 Software

      3. 5.2.3 Service

    3. 5.3 By Deployment

      1. 5.3.1 On-premise Model

      2. 5.3.2 Cloud-based Model

    4. 5.4 By Application

      1. 5.4.1 Lab and Radiology Communication

      2. 5.4.2 Nurse Communication

      3. 5.4.3 Patient Communication and Emergency Alerts

      4. 5.4.4 Physician Communication

    5. 5.5 By End User

      1. 5.5.1 Hospitals and Clinics

      2. 5.5.2 Ambulatory Surgical Centers

      3. 5.5.3 Long-term Care Facilities

      4. 5.5.4 Other End Users (Diagnostic Centers, Nursing Centers, and Others)

    6. 5.6 Geography

      1. 5.6.1 North America

        1. 5.6.1.1 United States

        2. 5.6.1.2 Canada

        3. 5.6.1.3 Mexico

      2. 5.6.2 Europe

        1. 5.6.2.1 Germany

        2. 5.6.2.2 United Kingdom

        3. 5.6.2.3 France

        4. 5.6.2.4 Italy

        5. 5.6.2.5 Spain

        6. 5.6.2.6 Rest of Europe

      3. 5.6.3 Asia-Pacific

        1. 5.6.3.1 China

        2. 5.6.3.2 Japan

        3. 5.6.3.3 India

        4. 5.6.3.4 Australia

        5. 5.6.3.5 South Korea

        6. 5.6.3.6 Rest of Asia-Pacific

      4. 5.6.4 Middle East and Africa

        1. 5.6.4.1 GCC

        2. 5.6.4.2 South Africa

        3. 5.6.4.3 Rest of Middle East and Africa

      5. 5.6.5 South America

        1. 5.6.5.1 Brazil

        2. 5.6.5.2 Argentina

        3. 5.6.5.3 Rest of South America

  6. 6. COMPETITIVE LANDSCAPE

    1. 6.1 Company Profiles

      1. 6.1.1 TNS Inc.

      2. 6.1.2 Redox Inc.

      3. 6.1.3 Intel Corporation

      4. 6.1.4 Microsoft

      5. 6.1.5 NEC Corporation

      6. 6.1.6 Akkadian Labs

      7. 6.1.7 Stryker

      8. 6.1.8 Imprivata

      9. 6.1.9 Avaya LLC

      10. 6.1.10 Oracle

      11. 6.1.11 Cisco Systems Inc.

      12. 6.1.12 DBA DrChrono (EverHealth Solutions Inc.)

    2. *List Not Exhaustive
  7. 7. MARKET OPPORTUNITIES AND FUTURE TRENDS

**Subject to Availability
**Competitive Landscape Covers - Business Overview, Financials, Products and Strategies, and Recent Developments
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Clinical Communication and Collaboration Industry Segmentation

As per the scope of the report, clinical communication and collaboration systems are mobile platforms that clinicians, care teams, patients, and caregivers use to collaborate on treatment and care activities within ambulatory, acute, post-acute, and virtual care settings.

The clinical communication and collaboration market is segmented by platform, component, deployment, application, end user, and geography. By platform, the market is segmented into collaboration platform, messaging platform, voice communication platform, and other platforms (virtual chatting platform, scheduling platform, and others). By component, the market is segmented into hardware, software, and service. By deployment, the market is segmented into on-premise model and cloud-based model. By application, the market is segmented into lab and radiology communication, nurse communication, patient communication and emergency alerts, and physician communication. By end user, the market is segmented into hospitals and clinics, ambulatory surgical centers, long-term care facilities, and other end users (diagnostic centers, nursing centers, and others). By geography, the market is segmented into North America, Europe, Asia-Pacific, the Middle East and Africa, and South America. The report also covers the estimated market sizes and trends for 17 countries across major regions globally. The report offers market sizes and forecasts in value (USD) for the above segments.

By Platform
Collaboration Platform
Messaging Platform
Voice Communication Platform
Other Platforms (Virtual Chatting Platform, Scheduling Platform, and Others)
By Component
Hardware
Software
Service
By Deployment
On-premise Model
Cloud-based Model
By Application
Lab and Radiology Communication
Nurse Communication
Patient Communication and Emergency Alerts
Physician Communication
By End User
Hospitals and Clinics
Ambulatory Surgical Centers
Long-term Care Facilities
Other End Users (Diagnostic Centers, Nursing Centers, and Others)
Geography
North America
United States
Canada
Mexico
Europe
Germany
United Kingdom
France
Italy
Spain
Rest of Europe
Asia-Pacific
China
Japan
India
Australia
South Korea
Rest of Asia-Pacific
Middle East and Africa
GCC
South Africa
Rest of Middle East and Africa
South America
Brazil
Argentina
Rest of South America
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Clinical Communication and Collaboration Market Research FAQs

The Clinical Communication And Collaboration Market size is expected to reach USD 2.51 billion in 2024 and grow at a CAGR of 14.55% to reach USD 4.95 billion by 2029.

In 2024, the Clinical Communication And Collaboration Market size is expected to reach USD 2.51 billion.

TNS Inc., Redox, Inc, Intel Corporation, Microsoft and NEC Corporation are the major companies operating in the Clinical Communication And Collaboration Market.

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029).

In 2024, the North America accounts for the largest market share in Clinical Communication And Collaboration Market.

In 2023, the Clinical Communication And Collaboration Market size was estimated at USD 2.14 billion. The report covers the Clinical Communication And Collaboration Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Clinical Communication And Collaboration Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Clinical Communication and Collaboration Industry Report

Statistics for the 2024 Clinical Communication And Collaboration market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Clinical Communication And Collaboration analysis includes a market forecast outlook for 2024 to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Clinical Communication and Collaboration Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)