Facility Management in Chile Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

Chile Facility Management Market Analysis

The Chile Facility Management Market size is estimated at USD 1.53 billion in 2025, and is expected to reach USD 1.89 billion by 2030, at a CAGR of 4.3% during the forecast period (2025-2030).

Chile's robust infrastructure management initiatives are reshaping the facility management landscape, driven by substantial investments across multiple sectors. The Chilean government's commitment to infrastructure management is evident through its comprehensive investment portfolio, which includes significant projects in energy distribution, railroads, tunnels, roads, and metro networks. The country's strategic position in international trade, with 90% of its trade conducted by sea, has led to major port development projects, including the Outer Port at San Antonio and Terminal 2 of the Port of Valparaiso, with projected investments of USD 500 million by 2030. These developments are creating extensive opportunities for facility management service providers across both hard and soft services segments.

The commercial sector in Chile is experiencing significant transformation, marked by the entry of major international retailers and the expansion of existing commercial spaces. A notable development was the opening of South America's first IKEA store in Santiago in August 2022, along with the establishment of distribution facilities and pick-up locations throughout continental Chile. The retail sector's evolution is further exemplified by Falabella's expansion plans across multiple locations, demonstrating the growing demand for sophisticated facility management services in commercial spaces. This retail sector growth is complemented by the increasing adoption of modern office spaces, as evidenced by the rising office tower occupancy rates.

The technological infrastructure landscape in Chile is undergoing rapid evolution, particularly in the data center sector. In November 2022, Ascenty announced the construction of five new data center facilities, strengthening its presence in Latin America and creating new demands for specialized facility services. This expansion is accompanied by the modernization of existing facilities and the integration of smart building management technologies. The February 2022 inauguration of the new USD 990 million terminal at Santiago Arturo Merino Benitez International Airport, spanning 214,000 square meters, represents another significant development requiring sophisticated building operations solutions.

Environmental sustainability has become a central focus in Chile's facility management sector, reflected in the increasing number of environmentally conscious projects. According to Chile's Environmental Evaluation Service (SEA), 936 projects worth USD 55.2 billion were filed for environmental review, representing a 21.4% increase in the number of proposals and a 29.2% increase in value. These projects span various industries, including transportation, mining, and energy, with a strong emphasis on sustainable practices and green building techniques. This trend is driving the demand for property management services that can support and maintain environmentally responsible operations while ensuring compliance with stringent environmental regulations.

Chile Facility Management Market Trends

Growing Trend of Smart Buildings

Smart buildings are revolutionizing facility management in Chile through the integration of sophisticated IoT devices, sensors, and centralized monitoring systems. These smart building infrastructure solutions enable comprehensive oversight of critical building systems management, including entry control, lighting, power management, HVAC, water utilities, waste management, security protocols, and fire alarm systems—all connected through a unified platform. This technological integration allows facility managers to conduct detailed analyses of operational patterns, optimize resource utilization, and implement data-driven improvements across building management operations. According to the IESE Business School's Cities in Motion assessment, Santiago de Chile has emerged as Latin America's smartest city, ranking 66th globally, demonstrating the country's commitment to smart infrastructure development through initiatives like Plan Nacional Chile Territorio Inteligente.

The adoption of smart building technologies provides multiple strategic advantages for facility management operations in Chile. These systems enable superior insight and control through objective data analysis, helping facility managers understand complex interactions between different building systems and external factors. Smart buildings facilitate enhanced energy efficiency, improved workplace productivity, better occupational safety standards, increased staff retention, and stronger environmental governance practices. The integration of smart technologies has been particularly impactful in Santiago's commercial districts, where modern office complexes utilize advanced building management systems to create optimal working environments while reducing operational costs. This technological transformation is supported by Chile's broader smart city initiatives, which focus on using digital solutions to address urban challenges in mobility, environmental monitoring, and citizen safety.

Steady Growth in the Commercial Real Estate Sector

Chile's commercial real estate sector is experiencing robust growth, particularly in key metropolitan areas like Santiago, Viña del Mar, and Valparaíso, creating substantial opportunities for workplace management services. The sector's expansion is evident through significant developments such as the Torre Titanium La Portada and the Gran Torre Santiago in the Costanera Center, which exemplify the growing demand for premium office spaces requiring sophisticated workplace solutions. This growth is further accelerated by major corporate investments, as demonstrated by Santander Group's announcement to construct a new corporate headquarters in Santiago, featuring innovative environmental sustainability and energy efficiency measures across its twelve-story structure.

The commercial real estate landscape is being further transformed by the entry of international retailers and the expansion of data center infrastructure. In 2023, IKEA's strategic expansion in Santiago, including plans for a second store, highlights the growing retail sector's demand for comprehensive workplace solutions. Additionally, Ascenty's announcement to construct five new data center facilities in Latin America, including Chile, represents a significant opportunity for specialized facility management services in the technology infrastructure sector. These developments are complemented by Chile's attractive business environment, characterized by political and economic stability, which continues to draw international corporations seeking to establish their initial Latin American operations, thereby driving demand for professional facility management services in commercial properties.

Segment Analysis: By Facility Management Type

In-house Facility Management Segment in Chile Facility Management Market

The in-house facility management segment continues to dominate the Chilean facility management market, holding approximately 59% market share in 2024. This significant market position is attributed to organizations' preference for maintaining tight control over service quality and operational efficiency through dedicated internal resources. In-house facility management primarily involves recruiting specialized personnel to maintain and manage various functional attributes of facilities, particularly in sectors like retail and hospitality where service quality directly impacts customer experience. Many organizations in Chile still maintain in-house personnel for non-specialized services while outsourcing only specialized technical work such as HVAC, lift maintenance, and MEP services. This approach allows companies to maintain direct oversight of critical operations while ensuring consistent service delivery and immediate response to facility-related issues.

Outsourced Facility Management Segment in Chile Facility Management Market

The outsourced facility management segment is experiencing robust growth in the Chilean market, with an expected growth rate of approximately 5% during the forecast period 2024-2029. This growth is driven by the increasing transition of multiple industries from single FM outsourcing models to integrated facilities services models that can cover all key needs of consumers on a large scale. The trend is particularly evident in the adoption of integrated property management solutions for smart buildings and work environments. Organizations are increasingly recognizing the benefits of outsourcing, including cost optimization, access to specialized expertise, and the ability to focus on core business operations. The segment's growth is further supported by the rising complexity of facility management requirements and the need for technology-driven solutions in modern workplace environments.

Segment Analysis: By Offering

Hard FM Segment in Chile Facility Management Market

Hard facility management services dominate the Chilean facility management market, commanding approximately 57% market share in 2024. This segment encompasses critical mechanical services that are structurally integrated within buildings, including HVAC maintenance, lift and escalator maintenance, MEP services, decoration and refurbishment, fire safety system maintenance, drainage, building maintenance systems (BMS), total energy management, emergency generation, and UPS system management. The segment's prominence is driven by the increasing complexity of building systems, growing emphasis on energy efficiency, and the rising demand for preventive maintenance services across commercial and industrial sectors. The adoption of smart building technologies and the integration of IoT-enabled solutions have further strengthened the position of hard FM services, as organizations seek to optimize their operational efficiency and ensure compliance with safety regulations.

Soft FM Segment in Chile Facility Management Market

The Soft FM segment is experiencing robust growth in the Chilean facility management market, with a projected growth rate of approximately 5% during 2024-2029. This accelerated growth is primarily driven by the increasing demand for specialized janitorial services, security services, pest control, and waste management services across various sectors. The segment's expansion is further supported by the growing adoption of technology-enabled solutions, particularly in areas such as cleaning and security services. Organizations are increasingly recognizing the importance of maintaining high standards of cleanliness and safety in their facilities, especially in the post-pandemic environment. The integration of IoT and smart technologies in soft services delivery has emerged as a key trend, enabling real-time monitoring, enhanced decision-making, and optimization of work processes across multiple industry sectors.

Segment Analysis: By End User

Commercial Segment in Chile Facility Management Market

The commercial segment holds a dominant position in the Chilean facility management market, accounting for approximately 30% of the total market share in 2024. This segment encompasses office buildings constructed or occupied by business services, such as corporate offices of IT and communication companies, manufacturers, and other service providers. Commercial investments consistently demonstrate higher cash flow potential and often provide better returns on investment compared to other segments. The growth in data center companies and investments in commercial properties, particularly in key markets like Viña del Mar, Santiago, and Valparaíso, continue to drive the demand for facility management services in the commercial sector. The segment's strength is further reinforced by the increasing adoption of hybrid work models and the emphasis on modern office space design, which requires sophisticated facility management solutions to maintain operational efficiency and workplace comfort.

Public/Infrastructure Segment in Chile Facility Management Market

The public/infrastructure segment is emerging as the fastest-growing segment in the Chilean facility management market, projected to grow at approximately 5% from 2024 to 2029. This robust growth is primarily driven by the government's significant investments in infrastructure development across various sectors, including transportation, energy, and utilities. The segment encompasses FM applications in office buildings at federal, state, and local levels, justice departments, and administrative buildings, as well as water and land transportation facilities. The Chilean government's commitment to infrastructure development is evident through various initiatives, including the "Let's Invest in Chile" plan, which focuses on improving public investment and encouraging public-private partnerships. The segment's growth is further supported by the increasing adoption of integrated facilities services, fire alarm systems, safety solutions, energy management systems, and CCTV monitoring services across public infrastructure projects.

Remaining Segments in Chile Facility Management Market

The industrial, institutional, and other end-user segments collectively form a significant portion of the Chilean facility management market. The industrial segment serves manufacturing industries including food and beverage, electronics, automotive, and mining sectors, offering specialized facility management solutions tailored to complex industrial environments. The institutional segment focuses on healthcare and educational facilities, providing essential services for hospitals, aged care facilities, schools, and universities. These segments are characterized by their unique requirements for specialized facility management services, including maintenance services, security, cleaning, and technical support. The diversity of these segments contributes to the overall market dynamics, with each segment requiring customized facility management approaches to address specific operational challenges and regulatory requirements.