Market Trends of Bulgaria Facility Management Industry
This section covers the major market trends shaping the Bulgaria Facility Management Market according to our research experts:
Maintenance of Building Installations Segment to hold significant share in the market
- The market for facility management is in the growing phase in Bulgaria country. Most of the facility management activities in the country are centered on real estate activities. One of the key issues related to the development of FM in the country is how the demand and supply of facility services on the neck market are changing compared to the European and global.
- Per the survey conducted by Dragomir Stefanov, the five most sought-after FM services in Bulgaria continue to be the maintenance of building installations, cleaning, building maintenance, security, and property management. Although traditional, these services are at the core of the understanding of FM.
- In practice, all FM companies in the country cover the three most sought-after services (building maintenance, cleaning, and maintenance of building installations), and four out of five provide security and property management. More than half of the existing FM companies offer spatial planning, reception, and transport.
- The average area of the buildings maintained by the FM companies is very different, depending on the purpose of the sites. The largest are office buildings with an average area of over 25,600 square meters, followed by commercial buildings (nearly 17,000 square meters) and warehouses (over 3,500 square meters).
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Increase in demand for IT support in Commercial is Expected to Gain the Market Growth
- There will be an increasing demand for software, financial, HR, and facility management marketing services in order to better meet the needs and expectations of users. For now, supply is ahead of demand in a variety of FM-related services in the country.
- It is noteworthy that every tenth of respondents indicated that the service "information technology support" is also in demand, and 6.7% include "spatial planning". Until a few years ago, these services did not fall within the scope of FM, but today they have serious potential for facility management growth trends in IT support facilities.
- The service "IT support", is positioned further back in the ranking of activities offered by companies in the industry in relation to demand. This fact concludes that this is a relatively new service with potential for implementation and attracting staff with appropriate qualifications and skills from FM companies is one of the current challenges for the market.
- Key Facilities Management Bulgaria CEO in the recent interviews mentioned that the company continues to sustain a superior service position in the Bulgarian market, one which delivers innovative 'head of the pack' business solutions characterised by strong cultural understanding, collaboration, and practical know-how of new Facility Management technologies and approaches, signifying the importance of facility management.
- As per ESRI Bulgaria, Facility management experts increasingly include GIS in the IT tools, by which they manage buildings and facilities. The reason is hidden in the fact that spatial location of the objects is very important for the facility management.
- Lack of sufficiently trained specialists with appropriate education, poor legislative framework of the service and weak state regulation, lack of standards for staff training in the field of FM, unfair competition, incorrectness on the part of the contracting authorities and frequent change of their expectations towards the quality and content of the services received are restraints to the growth of IT support facility management.
