Market Size of Bank Kiosk Industry
Study Period | 2019 - 2029 |
Market Size (2024) | USD 1.10 Billion |
Market Size (2029) | USD 2.14 Billion |
CAGR (2024 - 2029) | 14.27 % |
Fastest Growing Market | Asia Pacific |
Largest Market | Asia Pacific |
Market Concentration | Low |
Major Players*Disclaimer: Major Players sorted in no particular order |
Bank Kiosk Market Analysis
The Bank Kiosk Market size is estimated at USD 1.10 billion in 2024, and is expected to reach USD 2.14 billion by 2029, growing at a CAGR of 14.27% during the forecast period (2024-2029).
The bank kiosk market growth can be attributed to several factors, such as the rising demand for self-service in several security-related applications in financial sectors, enhanced customer services offered by interactive kiosks, reduction in the overall operational costs, and increased adoption in various developing countries such as India, China, and Japan, among others.
- With countries focusing on new innovations and expansions that are being carried out by smart cities and digitization projects, the demand for the bank kiosk market will increase in the forecasted period. One of the primary factors driving the demand for bank kiosks is the growing demand for self-service security applications. Moreover, the bank kiosk market is driven by factors including increasing government initiatives to deploy bank kiosks.
- Moreover, the bank kiosk is one of the remote banking channels providing additional convenience to customers and saving service costs to the bank. Using bank kiosks saves the time spent by customers in the queues for the teller machines or during transferring cash and depositing funds.
- The market for bank kiosk software applications is expanding. Both OEMs and independent businesses offer ATM software. Banks typically purchase complete solutions that include the transaction application and a middleware platform that enables it to function on terminals from various vendors. Some financial institutions and outside software providers solely use the platform as the foundation for their applications. NCR, a U.S.-based company with a significant presence in China, is the biggest supplier of application software overall and for multivendor solutions.
- The bank kiosk's bill payment software makes it simple for customers to transfer money from anywhere. Around the world, several banking institutions began integrating multi-function services into their bank kiosks and bill payment services. The consumer demand for this service is rising, leading to an increase in bank income. Due to its lower cost than cash handling fees, businesses and financial institutions of all sizes want to be paid through bill payment systems.
- By limiting accessibility to a large number of users, bank kiosks assisted in lowering the risk of the transmission of infections in numerous locations. Many businesses, including banks, are using self-serving to reduce face-to-face interactions by substituting a human-to-machine interface for most daily interactions.
Bank Kiosk Industry Segmentation
Bank kiosks are small internet-enabled booths placed by banks at different locations (like ATMs) to offer banking services without the need to visit the bank. The increasing adoption of advanced technology by the banking sector has resulted in the growth of bank kiosks. These equipment offer 24*7 self-service to customers, thus increasing customer satisfaction and considerably reducing operational costs.
The bank kiosk market is segmented by type (single-function, multi-function, virtual/video teller machine), offering (hardware, software, services), distribution (rural, semi-urban, urban, metropolitan), and geography (North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. The market sizes and forecasts are provided in terms of value (USD) for all the above segments.
By Type | |
Single-Function Kiosk | |
Multi-Function Kiosk | |
Virtual/Video Teller Machine |
By Offering | |
Hardware | |
Software | |
Services |
By Distribution | |
Rural | |
Semi-Urban | |
Urban | |
Metropolitan |
Geography | ||||||
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Bank Kiosk Market Size Summary
The bank kiosk market is poised for significant growth, driven by the increasing demand for self-service solutions in the financial sector. This growth is fueled by the need for enhanced customer service, reduced operational costs, and the adoption of innovative banking solutions in developing regions such as Asia-Pacific. The market is characterized by the integration of multi-function kiosks, which offer a range of services from check deposits to bill payments, thereby streamlining banking operations and improving customer convenience. The rise of smart cities and digitization projects further propels the demand for bank kiosks, as they serve as efficient remote banking channels that minimize the need for face-to-face interactions.
The market landscape is fragmented, with key players like NCR Corporation, Diebold Inc., and Nautilus Hyosung Corporation leading the charge in providing both hardware and software solutions. The Asia-Pacific region is expected to be the fastest-growing market, with countries like India and China spearheading the adoption of kiosk banking to enhance financial inclusivity and attract international innovators. However, cybersecurity concerns pose challenges to market expansion, particularly in regions with high-profile banking institutions. Despite these challenges, the market continues to expand, supported by strategic partnerships, acquisitions, and the deployment of self-service kiosks in various sectors, including retail and tourism, to meet the growing consumer demand for convenient banking solutions.
Bank Kiosk Market Size - Table of Contents
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1. MARKET INSIGHTS
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1.1 Market Overview
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1.2 Industry Stakeholder Analysis
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1.3 Industry Attractiveness - Porter's Five Forces Analysis
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1.3.1 Bargaining Power of Suppliers
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1.3.2 Bargaining Power of Consumers
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1.3.3 Threat of New Entrants
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1.3.4 Threat of Substitute Products
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1.3.5 Intensity of Competitive Rivalry
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2. MARKET SEGMENTATION
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2.1 By Type
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2.1.1 Single-Function Kiosk
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2.1.2 Multi-Function Kiosk
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2.1.3 Virtual/Video Teller Machine
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2.2 By Offering
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2.2.1 Hardware
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2.2.2 Software
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2.2.3 Services
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2.3 By Distribution
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2.3.1 Rural
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2.3.2 Semi-Urban
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2.3.3 Urban
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2.3.4 Metropolitan
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2.4 Geography
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2.4.1 North America
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2.4.1.1 United States
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2.4.1.2 Canada
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2.4.2 Europe
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2.4.2.1 Germany
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2.4.2.2 United Kingdom
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2.4.2.3 France
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2.4.2.4 Spain
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2.4.3 Asia
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2.4.3.1 China
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2.4.3.2 Japan
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2.4.3.3 India
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2.4.3.4 Australia
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2.4.4 Latin America
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2.4.4.1 Brazil
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2.4.4.2 Mexico
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2.4.4.3 Argentina
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2.4.5 Middle East and Africa
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2.4.5.1 UAE
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2.4.5.2 Saudi Arabia
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2.4.5.3 South Africa
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Bank Kiosk Market Size FAQs
How big is the Bank Kiosk Market?
The Bank Kiosk Market size is expected to reach USD 1.10 billion in 2024 and grow at a CAGR of 14.27% to reach USD 2.14 billion by 2029.
What is the current Bank Kiosk Market size?
In 2024, the Bank Kiosk Market size is expected to reach USD 1.10 billion.