| Study Period | 2020 - 2030 |
| Market Size (2025) | USD 0.92 Billion |
| Market Size (2030) | USD 1.52 Billion |
| CAGR (2025 - 2030) | 10.64 % |
| Fastest Growing Market | Asia Pacific |
| Largest Market | Europe |
| Market Concentration | Medium |
Major Players*Disclaimer: Major Players sorted in no particular order |
Automated Parcel Delivery Terminals Market Analysis
The Automated Parcel Delivery Terminals Market size is estimated at USD 0.92 billion in 2025, and is expected to reach USD 1.52 billion by 2030, at a CAGR of 10.64% during the forecast period (2025-2030).
The Automated Parcel Delivery Terminals (APDT) market is experiencing substantial growth, driven by the global expansion of e-commerce, which is transforming the logistics and delivery sector. The increasing demand for contactless, efficient, and secure parcel delivery solutions has spurred significant investments in automated systems. According to the U.S. Department of Transportation (USDOT) in their August 2023 report, automated systems are expected to handle over 50% of all parcel deliveries by 2026, driven by the surge in e-commerce orders, which accelerated during the COVID-19 pandemic.
Technological advancements are revolutionizing the APDT market, particularly in the areas of self-service kiosks, automated locker systems, and drone delivery integrations. A report by the European Commission, published in September 2023, highlighted that over 30% of European Union nations have implemented nationwide automated delivery terminals in urban areas. This has contributed to a 15% increase in parcel delivery efficiency. The report also noted that automated terminals have helped reduce last-mile delivery costs by about 10% annually, as these systems streamline delivery processes and improve delivery times.
In the Asia-Pacific region, the market is witnessing rapid adoption, with China and Japan leading the way in deploying automated parcel lockers and delivery stations. According to China’s National Postal Bureau, in a December 2023 report, over 100,000 automated parcel lockers were in operation across the country, supporting a 20% year-on-year increase in parcel deliveries. Similarly, Japan’s Ministry of Internal Affairs and Communications (MIC) reported that automated lockers and delivery terminals are driven by the country’s high urbanization rate and the growing trend of contactless delivery.
Automated Parcel Delivery Terminals Market Trends
Asia-Pacific Leading the Surge in Automated Parcel Delivery Terminal (APDT) Installations
Asia-Pacific leads the global APDT market, driven by a surge in e-commerce and bolstered logistics infrastructure. In March 2024, Cainiao Network, the logistics arm of Alibaba, announced the deployment of over 100,000 parcel lockers throughout China. This strategic initiative addresses the inefficiencies caused by the rising online shopping trend, which saw volumes surpassing 23 billion parcels by December 2023.
In Japan, the Ministry of Internal Affairs and Communications reported in January 2024 that collaborations between logistics firms and local authorities have resulted in a 15% year-on-year increase in urban APDT installations. These systems, integrated with AI-driven scheduling, efficiently manage the surge in package volumes. Similarly, in February 2024, South Korea's CJ Logistics, in partnership with local governments, introduced 3,500 new parcel lockers, enhancing last-mile delivery services and reducing delivery times in Seoul's metropolitan area.
Furthermore, sustainability initiatives are accelerating APDT adoption in Asia-Pacific. For instance, in October 2023, Singapore's Infocomm Media Development Authority launched a pilot program integrating smart lockers into residential areas to reduce emissions from delivery vehicles. This initiative aligns with Singapore's Green Plan 2030, which aims to cut urban carbon emissions.
These developments underscore Asia-Pacific's commitment to pioneering automated delivery technologies, reinforcing its dominant position in the global APDT market.
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Retail and E-Commerce Redefining Parcel Delivery
Global parcel delivery methods are undergoing a transformation, largely driven by the growth of retail and e-commerce. The boom in online shopping, particularly during peak events like Black Friday and Singles’ Day, has led retailers to increasingly turn to Automated Parcel Delivery Terminals (APDTs). These terminals cater to the rising consumer demand for quicker and more convenient delivery options. As of January 2024, e-commerce parcel deliveries saw a 23% year-on-year uptick, with urban consumers showing a distinct preference for self-service parcel lockers over conventional home deliveries.
In the U.S., industry giants like Walmart and Amazon are channeling investments into smart locker networks, aiming to refine last-mile delivery. This move comes in light of the escalating volume of returns from online purchases. To bolster its expanding clientele, Amazon rolled out 500 new lockers across the U.S. in 2023. Concurrently, Walmart is piloting a locker program in over 3,000 stores, a strategy anticipated to enhance its online fulfillment efficiency.
Europe mirrors this trend, with more than 75% of the EU's e-commerce platforms now incorporating parcel lockers into their last-mile delivery strategies. A study by the European Commission (October 2023) highlighted that this trend is spurred by environmental considerations—like minimizing carbon footprints—and the urgency to boost delivery efficiency during peak times, such as the Christmas shopping rush. Furthermore, retailers are weaving these solutions into their overarching customer service frameworks, allowing customers to conveniently collect their purchases from parcel lockers. This approach not only curtails missed deliveries but also streamlines transportation routes.
Consequently, parcel lockers are evolving beyond mere tools for the e-commerce sector. They're reshaping the logistics landscape, enabling smoother operations, curbing delivery costs, and elevating customer satisfaction. As this trend gains momentum, an increasing number of brands and logistics firms are likely to prioritize the seamless incorporation of APDTs into their service portfolios.
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Automated Parcel Delivery Terminals Industry Overview
The market for Automated Parcels Terminals is fairly fragmented with the presence of large number of players across the globe. Some established companies have a presence in multiple regions of the world. Prominent players in the market include Keba AG, Cleveron AS, Neopost group, Bell and Howell amongst others. The postal operators, retailers, and logistics companies that focus on parcel deliveries to consumers are focusing on building their own networks of parcel terminals. In 2015, Cleveron partnered with Bell and Howell to boost the parcel terminal delivery in North America. The partnerships between retailers and terminal companies is also expected to grow. For instance, in 2018, the smartphone retailer Xiaomi India as partnered with Smartbox, an automated parcel delivery company in India for delivering the online orders of customers. In June 2019, Cleveron partnered with Chile-based Falabella Retail, one of the largest companies in Latin America.
Automated Parcel Delivery Terminals Market Leaders
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Cleveron AS
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Keba AG
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Neopost group
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Bell and Howell LLC
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Smartbox Ecommerce Solutions Pvt. Ltd.
- *Disclaimer: Major Players sorted in no particular order
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Automated Parcel Delivery Terminals Market News
- June 2024: Evri is investing EUR 1 million (USD 1.06 million) in an artificial intelligence initiative designed to revolutionize its parcel delivery operations in UK. The AI initiative centers on three primary objectives: bolstering customer service, fortifying parcel security, and streamlining workforce planning. To drive this transformation, Evri has teamed up with AI consultancy Robiquity and established an "AI Centre of Excellence" dedicated to harnessing the full potential of AI.
- March 2024: UPS plans to close several hundred U.S. facilities as part of its strategic shift towards automated sorting facilities. The company has announced a USD 9 billion initiative, termed the "Network of the Future." This initiative includes 63 sortation sites undergoing major automation projects. The objective is to enhance capacity through improved productivity, reduced labor dependency, and increased operational flexibility.
Automated Parcel Delivery Terminals Industry Segmentation
The Automated Parcel Delivery Terminals market involves self-service kiosks and machines for secure parcel delivery and pickup, commonly found in public spaces. It caters to e-commerce, logistics, and retail industries by offering 24/7, contactless, and efficient delivery solutions. The market is driven by the rise in online shopping, consumer demand for convenience, and the need for cost-effective last-mile delivery solutions, with growth expected due to technological advancements.
The report covers a complete background analysis of the Automated Parcel Delivery Terminals market, a market overview, market size estimation for key segments, emerging trends by segment, and market dynamics.
The market is segmented by deployment (indoor and outdoor), by end-user (retail/e-commerce, logistics companies, government, and others), by geography (North America, South America, Europe, Asia Pacific, and Middle East & Africa). The report offers market size and forecasts for all the above segments in value (USD).
| By Deployment | Indoor | ||
| Outdoor | |||
| By End-User | Retail/E-Commerce | ||
| Logistics Companies | |||
| Government | |||
| Others | |||
| Geography | North America | United States | |
| Canada | |||
| Mexico | |||
| South America | Chile | ||
| Brazil | |||
| Rest of South America | |||
| Europe | Germany | ||
| United Kingdom | |||
| France | |||
| Spain | |||
| Italy | |||
| Poland | |||
| Russia | |||
| Rest of Europe | |||
| Asia Pacific | China | ||
| Japan | |||
| Australia | |||
| India | |||
| South Korea | |||
| Rest of Asia Pacific | |||
| Middle East & Africa | South Africa | ||
| United Arab Emirates | |||
| Saudi Arabia | |||
| Rest of Middle East & Africa | |||
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Automated Parcel Delivery Terminals Market Research FAQs
How big is the Automated Parcel Delivery Terminals Market?
The Automated Parcel Delivery Terminals Market size is expected to reach USD 0.92 billion in 2025 and grow at a CAGR of 10.64% to reach USD 1.52 billion by 2030.
What is the current Automated Parcel Delivery Terminals Market size?
In 2025, the Automated Parcel Delivery Terminals Market size is expected to reach USD 0.92 billion.
Who are the key players in Automated Parcel Delivery Terminals Market?
Cleveron AS, Keba AG, Neopost group, Bell and Howell LLC and Smartbox Ecommerce Solutions Pvt. Ltd. are the major companies operating in the Automated Parcel Delivery Terminals Market.
Which is the fastest growing region in Automated Parcel Delivery Terminals Market?
Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2025-2030).
Which region has the biggest share in Automated Parcel Delivery Terminals Market?
In 2025, the Europe accounts for the largest market share in Automated Parcel Delivery Terminals Market.
What years does this Automated Parcel Delivery Terminals Market cover, and what was the market size in 2024?
In 2024, the Automated Parcel Delivery Terminals Market size was estimated at USD 0.82 billion. The report covers the Automated Parcel Delivery Terminals Market historical market size for years: 2020, 2021, 2022, 2023 and 2024. The report also forecasts the Automated Parcel Delivery Terminals Market size for years: 2025, 2026, 2027, 2028, 2029 and 2030.
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Automated Parcel Delivery Terminals Industry Report
Statistics for the 2025 Automated Parcel Delivery Terminals market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Automated Parcel Delivery Terminals analysis includes a market forecast outlook for 2025 to 2030 and historical overview. Get a sample of this industry analysis as a free report PDF download.
