Audience Analytics Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

Global Audience Analysis Market is Segmented by Application (Sales & Marketing, Customer Experience), End-user Industry (BFSI, Telecom & IT, Healthcare, Government, Media & Entertainment, Retail), and Geography (North America, Europe, Asia-Pacific, and Rest of the World). The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

Audience Analytics Market Size

Audience Analytics Market Summary
Study Period 2019 - 2029
Market Size (2024) USD 5.04 Billion
Market Size (2029) USD 10.12 Billion
CAGR (2024 - 2029) 12.10 %
Fastest Growing Market North America
Largest Market North America

Major Players

Audience Analytics Market Major Players

*Disclaimer: Major Players sorted in no particular order

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Audience Analytics Market Analysis

The Audience Analytics Market size is estimated at USD 5.04 billion in 2024, and is expected to reach USD 10.12 billion by 2029, growing at a CAGR of 12.10% during the forecast period (2024-2029).

  • Audience analysis helps companies gain a deeper understanding of their current and potential customers for improving marketing strategy, customer experience, and brand perception.
  • Businesses can use audience analysis to derive key insights about their consumer base and better understand their customers to create more engaging content. Audience analysis can also help these organizations to gain new buyers and maintain customer loyalty.
  • The huge untapped demand for personalized markets has emerged recently. The customers feel delighted due to the personalized approach to their demands and choices. It helps in creating brand loyalty.
  • The surge in e-commerce activities across the world has increased user involvement on digital platforms. The rising usage of audience analytics in different industries is a result of companies' increasing focus on getting insights from audience involvement.
  • However, there have been a lot of complexities while dealing with the analysis data. If the analysis contains errors, it can result in deviations between forecast and reality. This can lead to a huge amount of irregularities in the long run.
  • COVID-19 significantly changed the way the audience consumed media. A major trend that emerged during this period was the increased adoption of OTTs. Many reports pointed to the growing market and consumer appetite for the content of choice available on OTT platforms. Such trends further accelerated the need for audience analytics.

Audience Analytics Market Trends

Media & Entertainment is Expected to Experience Major Market Share

  • Compared to audiences ten years ago, today’s consumers have access to unlimited amounts of content and are consuming it on an increasingly diverse range of technologies and platforms. In this media-saturated environment, audiences demand content experiences that are enriching and convenient, and consumption patterns are changing in response.
  • Millennials' engagement with smartphones has been on an increasing trend. Most of the time is spent watching movies on popular streaming platforms like Amazon Prime and Netflix. As a result, media and entertainment leaders face increasing pressure to find new ways to monetize content and generate revenue.
  • With audience analytics, businesses in the media and entertainment industry are able to identify consumption patterns of the audience to gain valuable audience insight regarding viewership, preferences, social media platforms used, and watching habits. Extensive knowledge of which audience watches the content on what device, along with the factors that motivate them to click or watch, can aid in developing marketing and programming strategies. Consequently, such data can be used to enhance and personalize their experience.
  • For instance, Netflix collects data from its huge subscriber base and implements data analytics models to discover customer behavior and buying patterns. Then, it uses that information to recommend movies and TV shows based on the subscribers’ preferences. According to Netflix, over 75% of viewer activity is based on personalized recommendations.
  • Moreover, the revenue model of the media and entertainment industry significantly depends on highly targeted ads. Audience insights enable companies to pinpoint customer preferences on what content people prefer during specific times and duration. Such data improves the efficiency of advertising and marketing programs considerably, resulting in higher conversion rates.
Audience Analytics Market: Number of Netflix Paid Subscribers, in Millions, Worldwide, from 1st quarter 2021 to 1st quarter 2023

North America is Expected to Hold a Major Market Share During the Forecast Period

  • Content companies are increasingly using audience analytics to know what kinds of video to serve up in the future based on what consumers watch, when, and for how long. Analytics tools can help predict demand for certain kinds of content around the world. According to Recode, the BBC has used AI to predict where it might find the greatest demand for some of its series, such as “Sherlock.”
  • Streaming platforms have gained huge popularity in the United States region, and providing people with personalized content has been proven successful in increasing brand loyalty.
  • The retail industry in the region has undergone a significant transformation, especially during the pandemic, as it accelerated digital offerings and adapted quickly to new customer needs. As per the US Census Bureau, retail sales for the nation increased 17.1%, from USD 5,572.0 billion in 2020 to USD 6,522.6 billion in 2021.
  • Audience analytics provides e-commerce companies with in-depth insights regarding the demographics of their audience, i.e., their gender, age, income, occupation, where they are based, and what language they speak. Consequently, the proliferating e-commerce sector in the region creates considerable opportunities for the market.
  • Another key growth driver for the market in the country is the proliferating healthcare industry, as audience insights help healthcare institutions create personalized marketing campaigns. Healthcare spending is far higher in the United States than in other high-income countries, according to the Commonwealth Fund, indicating the growth potential for the market.
Audience Analytics Market - Growth Rate by Region

Audience Analytics Industry Overview

The audience analytics market is moderately competitive and is characterized by several major players. Currently, only a few companies dominate the market in terms of market share. Given the increasing recognition of the significance of audience analytics by video streaming platforms, it has become a highly lucrative market.

In June 2022, Comscore launched Total Digital, a comprehensive solution that seamlessly integrates the company's digital and social measurement tools into an intuitive dashboard. This innovative platform caters to marketers, agencies, and publishers, providing them with a unified, always-on cross-platform perspective of how consumers engage with content and advertising.

In June 2022, Adobe announced new services in Adobe Analytics. These services were designed to offer brands a consolidated workspace for unifying data and insights across various media types, including the metaverse and streaming media. By leveraging these services, brands gain the ability to conduct omnichannel analysis effectively. This includes utilizing Customer Journey Analytics to gain deeper insights into emerging consumer behaviors, enabling a more comprehensive understanding of their audiences.

Audience Analytics Market Leaders

  1. Oracle Corporation

  2. Adobe Inc.

  3. IBM Corporation

  4. Google LLC

  5. JCDecaux Group

*Disclaimer: Major Players sorted in no particular order

Audience Analytics Market Concentration
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Audience Analytics Market News

  • June 2022: Alfi, an artificial intelligence visual recognition SaaS advertising platform, unveiled the introduction of AI Audience Analytics. This innovative tool is designed to tackle substantial challenges in gauging digital out-of-home audience metrics and campaign performance.
  • February 2022: StatSocial, a social audience insights platform, launched an enhanced edition of its audience analytics solution, Silhouette. This latest release boasts a range of pioneering features and utilities, empowering marketers with deeper insights into their customer base and strategies for effective engagement across major social platforms.

Audience Analytics Market Report - Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Assumptions​ and Market Definition​

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET INSIGHTS

    1. 4.1 Market Overview

    2. 4.2 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.2.1 Threat of New Entrants

      2. 4.2.2 Bargaining Power of Buyers/Consumers

      3. 4.2.3 Bargaining Power of Suppliers

      4. 4.2.4 Threat of Substitute Products

      5. 4.2.5 Intensity of Competitive Rivalry

    3. 4.3 Impact of COVID-19 on the Market

  5. 5. MARKET DYNAMICS

    1. 5.1 Market Drivers

      1. 5.1.1 Huge Demand for Personalised Content

      2. 5.1.2 Strong Focus on Competitive Intelligence

    2. 5.2 Market Restraints

      1. 5.2.1 Complexities in Analysis

  6. 6. MARKET SEGMENTATION

    1. 6.1 By Application

      1. 6.1.1 Sales & Marketing

      2. 6.1.2 Customer Experience

      3. 6.1.3 Other Applications

    2. 6.2 By End-User Industry

      1. 6.2.1 BFSI

      2. 6.2.2 Telecom & IT

      3. 6.2.3 Healthcare

      4. 6.2.4 Media & Entertainment

      5. 6.2.5 Retail

      6. 6.2.6 Other End-User Industries

    3. 6.3 By Geography

      1. 6.3.1 North America

        1. 6.3.1.1 United States

        2. 6.3.1.2 Canada

      2. 6.3.2 Europe

        1. 6.3.2.1 United Kingdom

        2. 6.3.2.2 Germany

        3. 6.3.2.3 France

        4. 6.3.2.4 Rest of Europe

      3. 6.3.3 Asia-Pacific

        1. 6.3.3.1 China

        2. 6.3.3.2 Japan

        3. 6.3.3.3 Australia

        4. 6.3.3.4 Singapore

        5. 6.3.3.5 Rest of Asia-Pacific

      4. 6.3.4 Latin America

        1. 6.3.4.1 Mexico

        2. 6.3.4.2 Brazil

        3. 6.3.4.3 Rest of Latin America

      5. 6.3.5 Middle-East & Africa

        1. 6.3.5.1 United Arab Emirates

        2. 6.3.5.2 Saudi Arabia

        3. 6.3.5.3 South Africa

        4. 6.3.5.4 Rest of Middle-East & Africa

  7. 7. COMPETITIVE LANDSCAPE

    1. 7.1 Company Profiles

      1. 7.1.1 Oracle Corporation

      2. 7.1.2 Adobe Inc.

      3. 7.1.3 IBM Corporation

      4. 7.1.4 Google LLC

      5. 7.1.5 JCDecaux Group

      6. 7.1.6 SAS Institute Inc.

      7. 7.1.7 Akamai Technologies

      8. 7.1.8 comScore, Inc.

      9. 7.1.9 Cxense ASA

    2. *List Not Exhaustive
  8. 8. INVESTMENT ANALYSIS

  9. 9. MARKET OPPORTUNITIES AND FUTURE TRENDS

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Audience Analytics Industry Segmentation

Audience analytics helps businesses analyze their customer data to build deeper and more effective customer relationships and improve customer acquisition strategies.

The audience analytics market is segmented by application (sales & marketing, customer experience, and application), end-user industry (BFSI, telecom & it, healthcare, government, media & entertainment, retail, and other end-user industries), and geography (North America (United States and Canada), Europe (United Kingdom, Germany, France, and Rest of Europe), Asia-Pacific (China, Japan, Australia, Singapore, and Rest of Asia-Pacific), Latin America (Mexico, Brazil, and Rest of Latin America), Middle-East & Africa (United Arab Emirates, Saudi Arabia, South Africa, and Rest of Middle-East & Africa)). 

The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

By Application
Sales & Marketing
Customer Experience
Other Applications
By End-User Industry
BFSI
Telecom & IT
Healthcare
Media & Entertainment
Retail
Other End-User Industries
By Geography
North America
United States
Canada
Europe
United Kingdom
Germany
France
Rest of Europe
Asia-Pacific
China
Japan
Australia
Singapore
Rest of Asia-Pacific
Latin America
Mexico
Brazil
Rest of Latin America
Middle-East & Africa
United Arab Emirates
Saudi Arabia
South Africa
Rest of Middle-East & Africa
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Audience Analytics Market Research FAQs

The Audience Analytics Market size is expected to reach USD 5.04 billion in 2024 and grow at a CAGR of 12.10% to reach USD 10.12 billion by 2029.

In 2024, the Audience Analytics Market size is expected to reach USD 5.04 billion.

Oracle Corporation, Adobe Inc., IBM Corporation, Google LLC and JCDecaux Group are the major companies operating in the Audience Analytics Market.

North America is estimated to grow at the highest CAGR over the forecast period (2024-2029).

In 2024, the North America accounts for the largest market share in Audience Analytics Market.

In 2023, the Audience Analytics Market size was estimated at USD 4.5 billion. The report covers the Audience Analytics Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Audience Analytics Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Audience Analytics Industry Report

Statistics for the 2024 Audience Analytics market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Audience Analytics analysis includes a market forecast outlook 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Audience Analytics Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)