Market Trends of ANZ Location-based Services Industry
Rapid Increase in Internet Penetration to Drive the Market Growth
- The rise of mobile devices, especially smartphones and tablets, is closely connected to the increase in internet usage. These widespread gadgets come equipped with built-in location-based technologies like GPS, making them ideal platforms for location-based services. The convenience of accessing such services further enhances their utility, creating a seamless experience for users who rely on real-time location information.
- Moreover, according to DataReportal, in January 2023, Australia was reported to have 25.31 million internet users with around 96.2% internet penetration rate, while in New Zealand, internet users were 4.99 million with a 95.9% penetration rate. Such a significant level of internet adoption indicates a considerable portion of the population is connected and can readily access location-based apps and solutions.
- ANZ has witnessed a proliferation of mobile applications catering to diverse needs, from navigation to social networking, e-commerce, and more. Many of these apps naturally incorporate location-based features, thereby popularizing location-based services. Consumers have grown accustomed to the convenience of these apps, which have become an integral part of their digital lives.
- Moreover, social media platforms have been quick to embrace location-based features as well. Users can check in at specific locations, share their locations, and discover events and businesses in their vicinity. These features promote user engagement and interaction, demonstrating the relationship between social networking and location-based services.
- In addition, incorporating location-based services into the Internet of Things (IoT) ecosystem is expected to be an emerging trend in driving location-based services by utilizing enhanced network connectivity. IoT devices rely on internet connectivity to communicate and share data, and location-based services are integral to various IoT applications, including asset tracking, smart home automation, and environmental monitoring.
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Retail and Consumer Goods Segment is Expected to Hold a Significant Market Share
- Location-based services empower retailers to deliver highly targeted and personalized marketing campaigns to consumers. By analyzing location data, retailers can send real-time offers, discounts, and promotions to customers near or inside a physical store. This level of personalization significantly enhances the chances of conversion and customer loyalty.
- In addition, location-based services enable retailers to provide customers with accurate store locators and indoor navigation assistance within shopping malls or large retail outlets. This simplifies the shopping experience, helping customers find products more efficiently and enhancing overall satisfaction.
- Also, location-based services bridge the gap between physical and online shopping. Retailers can use these services to offer click-and-collect options, where customers can order online and pick up products in-store, promoting a seamless omnichannel shopping experience.
- Moreover, according to the Australian Bureau of Statistics, in March 2023, the turnover in terms of total sales was recorded to reach around AUD 3.83 billion (USD 2.873 billion), a 2.68% growth from the same month in the previous year. Moreover, the turnover achieved significant value in November 2022, reaching AUD 4 billion (USD 3 billion). With the Retail and Consumer Goods sector experiencing steady growth and considerable turnover, there is a strong push for businesses in this industry to invest in technologies that can strengthen their sales and customer engagement efforts.
- Further, location data can be used to optimize inventory management. Retailers can track the movement of products within their stores, ensuring items are restocked when and where needed. This minimizes stockouts, improves supply chain efficiency, and enhances the customer experience.
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