Market Share of Airport Lounges Industry
While the airport lounges market remains fragmented, several key players command substantial market shares. Prominent names include American Airlines Group Inc., Lufthansa Group, United Airlines, The Emirates Group, and Qatar Airways Group.
United Airlines boasts its exclusive lounges, branded as United Clubs, providing travelers a tranquil space to relax, work, dine, or drink. United has a significant presence with over 45 United Club locations, six United Polaris lounges, and partner lounges for eligible travelers. In 2023, the company's other segment's operating revenue saw a 15.4% uptick from 2022, primarily fueled by increased mileage revenue from non-airline partners. Key drivers included heightened credit card spending and new member onboarding via a cobranded credit card partnership with JPMorgan Chase Bank, N.A. Furthermore, purchases of United Club memberships and one-time lounge passes increased from the prior year.
The Indian airport lounge market is expected to be valued at over USD 900 million by 2029, at an estimated CAGR of 5%.Dreamfolks a digital lounge access agreggator operating solely in Indian airport lounge access, accounted to USD 134 million in revenue in 2024.
Recently, airport lounge providers have prioritized upgrading their infrastructures to offer passengers a more luxurious and comforting experience. Additionally, many are forging partnerships with tech companies, focusing on premium lounges to enhance passenger amenities. Adopting modern technologies, like smart check-ins and virtual reality experiences, is poised to unlock significant business opportunities in the market.
These companies are broadening their global footprint, collaborating with regional airlines and airports to penetrate emerging markets and secure enduring contracts. These key players uphold a competitive advantage in the lounges market by synchronizing their strategies with market trends and technological advancements. For example, in September 2023, United Airlines unveiled the world's largest airport lounge at its Denver International Airport (DEN) hub. Located near gate B44 on the eastern side of DEN's B Concourse, the expansive 35,000-square-foot lounge spans three levels and boasts over 600 seating options.
Airport Lounges Market Leaders
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American Airlines Group Inc.
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Lufthansa Group
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United Airlines, Inc.
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Qatar Airways Group
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The Emirates Group
*Disclaimer: Major Players sorted in no particular order