Genesys Cloud Services Reports - Industry Research
Reports Featuring Genesys Cloud Services
Cloud-based Contact Center Market
The Cloud-based Contact Center Market size is estimated at USD 27.22 billion in 2024, and is expected to reach USD 87.10 billion by 2029, growing at a CAGR of 26.19% during the forecast period (2024-2029).
Speech Analytics Market
The Speech Analytics Market size is estimated at USD 3.13 billion in 2024, and is expected to reach USD 6.47 billion by 2029, growing at a CAGR of 15.61% during the forecast period (2024-2029).
Contact Center Software Market
The Contact Center Software Market size is estimated at USD 61.07 billion in 2024, and is expected to reach USD 145.20 billion by 2029, growing at a CAGR of 18.91% during the forecast period (2024-2029).
Customer Engagement Solutions Market
The Customer Engagement Solutions Market size is estimated at USD 21.84 billion in 2024, and is expected to reach USD 36.74 billion by 2029, growing at a CAGR of 10.97% during the forecast period (2024-2029).
Asia Pacific Speech Analytics Market
The Asia Pacific Speech Analytics Market is expected to reach a CAGR of 22.5% during the forecast period.
Contact Center Transformation Market
The global contact center transformation market is expected to register a CAGR of 17.91% during the forecast period.